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About Holiday Inn Express & Suites Queenstown
Enjoy a comfortable stay at Holiday Inn Express & Suites Queenstown, a splendid property with a welcoming ambience. Their lush green garden is the perfect place to experience the healing powers of na (Read More)ture. Wellness amenities, including a well-equipped fitness center and sauna, are available to offer a rejuvenating experience. Facilities like special diet menus on request and babysitting services are available to ensure a carefree stay. Sports lovers may access the nearby golf course. They also conduct recreational activities like off-site skiing and hiking to uphold a lively atmosphere.
This room features free high-speed WiFi, a power shower, mini fridge, tea/coffee making facilities and an in-room safe. Guests can stay connected with the convenient USB ports and 49-inch flat-screen TV.Please note the bedding configuration preferences are subject to availability and cannot be guaranteed.
This room features free high-speed WiFi, a power shower, mini fridge, tea/coffee making facilities and an in-room safe. Guests have a choice of soft or firm pillows and mountain views, and can stay connected with the convenient USB ports and a 49 inch flat screen TV.
The suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. A kitchenette equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The suite features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as mountain views.
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
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Queen Room with Two Queen Beds and Mountain View - Non-Smoking
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
The suite features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as mountain views.
The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as mountain views. The unit has 1 bed.
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as mountain views. The unit offers 1 bed.
The suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box.
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV.
I was disappointed that there were complimentary razors and shaving cream available, and advertised in the bathroom of our room. However there were no tampons or pads advertised or available at the front desk upon request. It seems crazy and also discriminatory. Hoping you can rectify this. thanks
Published on 04 Jan 2024
Sotirios
young couple
9.0
Superb
Great place to stay in Queenstown
Friendly staff, clean and comfortable room (ours also came with an amazing view of the mountain), fairly close to the city centre (a few minutes walk). We really appreciated the option to get our breakfast pre-packaged when we had to leave very early in the morning for our day tour.
I did 2 payments. The first was done wrong in the value of total booking USD and should be done in NZD on the moment of check in. They said that the payment was only a deposit and on the check out I could choose another credit card. On the check out i did a second payment and i wasn't refunded completely on the first. I tried contact with the hotel many times, but unfortunately they are forcing me to make the evaluation before solve the problem.
I'm waiting the answer from the hotel and the reimburse, otherwise i will report the bank as a fraud. I let clear since i did the payment on check in that had not intention the use deposit card to make the final payment and unfortunately they are creating problems. From booking.com I'd like to get the protocol number of this contestation.
Published on 04 Jan 2024
Rosalina
young couple
10.0
Exceptional
Exceptional
Location
Parking
Published on 04 Jan 2024
Fraser
young couple
5.0
Passable
Nice facilities but staff let it down for us
Hotel facilities were nice and its very clean.
Staff behind reception / bar area were really poor and slow, every time you asked for something, a drink or a questions they either had to get someone else or couldn't do it. I get the hotel was busy over Christmas, but whenever you ordered a drink there was nobody else there but still took so long to get anything. One morning I asked to order a barista coffee as I didn't fancy one of out the FREE breakfast buffet machine, this was at 7.15am and breakfast started at 6 or 6.30am. The Coffee machine wasn't even turned on and after I had paid $11 for two coffees, I was told it would take at least 15 minutes to heat up, after waiting a while I got fed up as we had to leave to go on a tour, hence the take away coffee order. The barista asked me, do you mind if I just make you one from the breakfast buffet! - again this is a FREE option that I could have got in the first place and they expected me to be happy with paying $11 and getting the free option. The hotel gave us two drinks vouchers to compensate but I would've rather have been told the coffee machine wasn't before paying and gone somewhere else.
Location is pretty central but on a very steep hill all around so wherever you walk its either up hill or down. You do need a car but parking around there Christmas time was a nightmare.
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Published on 04 Jan 2024
Amelia
young couple
1.0
Bad
Unfair hidden fees.
The price advertised on booking.com was $936.00 (includes taxes and charges) but we were charged $953.78 at the hotel. There was also a $100 bond which they took the difference out of.
When we called to ask why we didnt receive our full bond back the answer was its a credit card fee, which is advertised in booking.com which in fact nothing was advertised.
There was nothing stated that there was any additional fees or charges if we were to pay at the hotel, we have never experienced this before plus it was a debit card used and not credit.
Unfair hidden fees.
Published on 03 Jan 2024
Valentin
young couple
8.0
Very good
Very good
Breakfast is very good. Location : close to the centre of the city and to the skyline. Personal very friendly.
Parking is 25nzd/day.
Price is high but it is the same for all the city.
Published on 02 Jan 2024
Robin
young couple
10.0
Exceptional
The quality of the hote really helped maximise my holiday experience
Breakfast was amazing, and location was perfectly close to the city
Nothing
Published on 02 Jan 2024
Louise
with friends
8.0
Very good
Very good
Clean, comfortable, fairly close to the city centre, friendly staff.
Breakfast not included, lack of car parking.
Published on 02 Jan 2024
Alberto
young couple
10.0
Exceptional
Exceptional
Tbe staff is great !!! The location is fantastic!!
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available.
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