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Holiday Inn Express and Suites Des Moines Downtown, an IHG Hotel

Downtown Des Moines (1 kms from Gray's Lake Park)
333 Southwest 11th Street - Show on map

Ranked 22 out of 36 best hotels in des moines

8.5
112 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
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    Room type selected at check-in, based upon availability.

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    Standard King Room
  • Max 2 Adults
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    The spacious double room provides a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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    Standard King Room with Roll-In Shower - Communications Access
  • Max 2 Adults
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    The spacious double room offers a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. This double room provides a flat-screen TV with cable channels. The unit offers 1 bed.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    The spacious double room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. This double room features a flat-screen TV with cable channels. The unit has 2 beds.

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    Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
  • Max 4 Adults
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    The spacious double room provides a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a flat-screen TV with cable channels. The unit offers 2 beds.

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    Room with Two Beds - Hearing Accessible - Non-Smoking
  • Max 4 Adults
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    The spacious double room provides a carpeted floor and heating, as well as a private bathroom featuring a shower. The unit offers 2 beds.

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    King Suite - Communication Accessible
  • Max 4 Adults
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    This suite is comprised of a flat-screen TV with cable channels and a private bathroom.

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    Queen Suite with Two Queen Beds and Additional Living Area
  • Max 6 Adults
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    The spacious double room provides a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

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    King Suite with Sofa Bed - Non-Smoking
  • Max 4 Adults
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    This suite includes a flat-screen TV with cable channels and a private bathroom.

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    Holiday Inn Express and Suites Des Moines Downtown, an IHG Hotel is featured in

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    Guest Ratings For This Property

    8.5
    Based on 112 Reviews
    100% verified reviews

    Comfort

    9.04

    Cleanliness

    9.02

    Value For Money

    8.01

    Facilities

    8.62

    Reviewers Mention About Holiday Inn Express and Suites Des Moines Downtown, an IHG Hotel

    Review 1: The reviewer had an excellent stay at the Holiday Inn Express and Suites in Des Moines. They praised the Front Desk Manager's exceptional customer service skills and attention to detail, as (Read More) well as the friendly housekeeping and breakfast staff. The hotel is conveniently located near downtown, with plenty of parking and a shuttle service. The reviewer highly recommends this well-managed hotel. Review 2: The reviewer had an incredible experience at the Holiday Inn in Des Moines. They were surprised when the General Manager offered to give them a ride to the airport, even though the hotel is not an airport hotel. The staff were extremely kind and accommodating, going above and beyond to ensure a pleasant stay. The reviewer expresses their gratitude to the GM, Rossie, and describes the experience as unique to Iowa. Review 3: The reviewer had a positive experience with the staff at the Holiday Inn in Des Moines. When they needed accommodations adjusted after being stranded at the airport, Maddie and her manager were readily available to assist. They were impressed with the kind and patient service provided by the staff. The reviewer emphasizes the importance of excellent customer service, which was delivered by this staff.

    Guest Reviews

    Molly
    young couple
    8.0
    Very good
    Great overnight accommodation
    Breakfast was delicious and the room was spacious and comfortable. Friendly staff too.
    N/A

    Published on 05 Nov 2023

    Candace
    group
    10.0
    Exceptional
    Great place
    Customer service was great. The place was clean and rooms were nice.
    Walls are kind of thin so not the quietess, but manageable.

    Published on 16 Oct 2023

    Johnston
    young couple
    10.0
    Exceptional
    Exceptional
    The hotel was modern and very clean! The staff were amazing. I definitely recommend it.

    Published on 24 Sep 2023

    Wendy
    solo traveller
    8.0
    Very good
    Close to family and very clean
    Location
    The price point was pretty high for a cookie cutter hotel

    Published on 05 Sep 2023

    Charlotte
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Clean
    Paper plates at breakfast

    Published on 26 Jul 2023

    Feralsahm93
    family with young children
    8.0
    Very good
    Very good
    I liked the breakfast! Tons of options
    The pool was VERY cold though we couldn't swim in it water heater problems maybe?

    Published on 24 Jul 2023

    Erin
    with friends
    10.0
    Exceptional
    Stayed for 1 night to see a concert
    Clean and new
    Cant think of anything I didnt like

    Published on 02 Jul 2023

    Jennifer
    family with young children
    8.0
    Very good
    Very good
    hot tub was cold

    Published on 19 Jun 2023

    Jan
    young couple
    10.0
    Exceptional
    We will stay again! And thought we should sign up for awards
    We came for a family graduation and were able to share meals in the breakfast area which was a HUGE help, we really didnt have a space anywhere else to accommodate all of us , we were very grateful for that , we had other family staying there also , and the pool was lovely , oh! Loved the black out shades!
    The shuttle doesnt run early enough

    Published on 31 May 2023

    Amy
    young couple
    7.0
    Good
    Good
    location, quiet, clean

    Published on 06 Apr 2023

    Top Facilities

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    Pets allowed

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