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Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel

Cheriton High Street - Show on map

Ranked 13 out of 50 best hotels in canterbury

8.2
8817 reviews

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Room Types Available

Standard Double Room with Sofa Bed
  • Max 2 Adults
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    Room with en suite bathroom with hairdryer, work desk, LCD TV and tea/coffee making facilities.For 2 adults and 2 children up to the age of 15. Can accommodate 3 adults. The third adult is charged at an additional cost per night.

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    Standard Twin Room
  • Max 2 Adults
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    Room with en suite bathroom with hairdryer, work desk, LCD TV and tea/coffee making facilities.

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    Standard Double Room - Disability Access
  • Max 2 Adults
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    Room with en suite bathroom with hairdryer, work desk, LCD TV and tea/coffee making facilities.Rooms fully wheelchair accessible. Suitable for disabled guests, wheelchair users and those with reduced mobility.

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    Standard Room
  • Max 2 Adults
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    Room with en suite bathroom with hairdryer, work desk, LCD TV and tea/coffee making facilities.This room cannot accommodate an extra bed or a cot.

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    Standard King Room
  • Max 2 Adults
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    The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

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    Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel is featured in

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    Guest Ratings For This Property

    8.2
    Based on 8817 Reviews
    100% verified reviews

    Comfort

    8.64

    Cleanliness

    8.63

    Value For Money

    8.33

    Facilities

    8.26

    Reviewers Mention About Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel

    Guests appreciated the convenient location of Holiday Inn Express Folkestone Channel Tunnel, just a short drive from the shuttle. They found the customer service to be friendly and efficient. The com (Read More)fortable, firm bed was noted positively, although some felt the shower water pressure could be improved. Overall, guests were satisfied with the free continental breakfast and smooth checkout process.

    Guest Reviews

    Derek
    young couple
    9.0
    Superb
    Excellent
    Breakfast was excellent

    Published on 04 Jan 2024

    Deborah
    young couple
    8.0
    Very good
    Ideal for one night. Excellent staff.
    Ideal one night stopover close to Le Shuttle. Very efficient and nice staff. Comfortable, spacious rooms. Good for the price. Evening meal quite good for what it is - pub type food. Useful to be able to have a take away breakfast. WiFi good.
    Breakfast not bad but could improve quality of some items and coffee not great.

    Published on 04 Jan 2024

    Smittyccc
    with friends
    9.0
    Superb
    I don't understand any bad reviews for the property
    Close to the shuttle, friendly staff, value for money Greeted at reception in a very friendly manner, domestic staff friendly, breakfast served a purpose, good coffee. Comfy room for a night, close to the shuttle, a 6 min drive. Would 100% stay again

    Published on 04 Jan 2024

    Maxine
    young couple
    6.0
    Pleasant
    Convenient but pricey!
    The location for the channel tunnel was super as was the map which we were given. The room was clean and comfortable. The breakfast was good. Free parking. The receptionist was helpful. There was a place to eat breakfast with our dog.
    The dog charge is very expensive. It was 20! We've travelled through France and Spain and it is cheaper and some places do not charge for a dog.

    Published on 04 Jan 2024

    Corwin
    young couple
    2.0
    Very poor
    Stay somewhere else even if it isn't as convenient
    Very convenient for the Channel Tunnel. The room was a reasonable size.
    Everything was audible from the hallway and neighbouring rooms which for a hotel that is focused on welcoming travellers at all hours is hugely problematic. The room was dusty. The sofa in the room was uncomfortable. The chain on the door was broken. The shower was not very powerful. The coffee at breakfast was weak. Instead of putting in place a proper parking system, they threaten 100 fine without giving a receipt for registering your car.

    Published on 03 Jan 2024

    Lesley
    young couple
    4.0
    Disappointing
    Disappointing
    Did not like anything about it. From the cold disorganised arrival to the lack lustre departure.
    We waited some time to check in as the receptionist was doubling as a waitress. The whole operation seemed short staffed. The dog friendly dining area was cramped, the cutlery was not clean and we were told the kitchen was closing at 9.15 I. E. 5 mins after we arrived. Having phoned earlier in the day to ask, we were told that the kitchen would not close until 9.30. Our room was cold, the heating did not appear to work, still blowing cold air when set to 25 and making a noise like a seal All night. The bed was small. Only had 3 pillows of poor standard and the mattress tried to tip you off throughout the night. Breakfast was poor with no white bread or fruit compote by 6.45am when it only opened at 6am. The very nice waiter said he would go and get more but not much use to people in a hurry to catch a ferry. We have stayed at the same branded hotel in Southampton and it is like night and day. Southampton is a slick, professional operation, with charming staff.
    (Read More)

    Published on 03 Jan 2024

    Margot
    family with young children
    8.0
    Very good
    Great hotel
    Very friendly staff. Very convinient as near the shuttle and accept dogs.

    Published on 03 Jan 2024

    Lorna
    young couple
    10.0
    Exceptional
    Perfect stay with our doggie.
    Super dog friendly, even let our doggie have a pie from the restaurant as we had forgotten his food on our journey and arrived too late to get anything from a supermarket. Excellent service.
    Wouldnt change anything at all.

    Published on 03 Jan 2024

    Stephen
    young couple
    8.0
    Very good
    Very good
    Friendly & efficient staff. Great location for Channel tunnel.
    Norhing

    Published on 03 Jan 2024

    Julian
    family with young children
    9.0
    Superb
    Stopover on a long drive home from France . Was exactly as it needed to be and the staff were an added bonus.
    The staff were extremely friendly and helpful. The price was phenomenal.
    I liked everything, will use again.

    Published on 02 Jan 2024

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