Holiday Inn Express Gatlinburg Downtown, an IHG Hotel, Gatlinburg

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Room Types Available

Standard Room with Two Queen Beds

Max 4 Adults

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A flat-screen TV, microwave, small refrigerator, desk, and free WiFi are included in this room.

Standard King Room

Max 2 Adults

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A flat-screen TV, microwave, small refrigerator, desk, and free WiFi are included in this room. The bathroom has a shower.

Standard Room

Max 2 Adults

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A flat-screen TV, microwave, small refrigerator, desk, and free WiFi are included in this room.Please note that the room and bed type will be allocated at check-in according to availability.

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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is featured in

46 Best Hotels In Pigeon Forge

$ 54 onwards

45 Best Hotels In Gatlinburg

$ 54 onwards

Guest Ratings For This Property

8.9

Based on 808 Reviews

100% verified reviews

Comfort

9.12

Cleanliness

9.14

Value For Money

8.33

Facilities

9.05

Reviewers Mention About Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Review 1: Perfect hotel for families with kids, offering a large water park and decent breakfast options. The gym was clean and there's a pet parrot in the lobby. Walls are not soundproof, but the ho (Read More)tel is mostly quiet. Nearby activities include downtown Gatlinburg and Roaring Fork scenic route. Review 2: Very nice hotel, everything was clean. Staff, especially Isaac and Melinda, were helpful and friendly. Breakfast was organized with quality food. Water park was cold and lacked towels. Pros include walking distance to downtown Gatlinburg, ample parking, and free breakfast. Review 3: Highlight was seeing a bear outside while using the hot tub. Rooms are small for more than two people. Internet is not good, but there's a nice indoor water slide. Grounds are decent, but not pet-friendly. Hotel is located on a side street with good walkability to the strip. Review 4: Hotel is located in a good spot with walkability to food places and attractions. The rooms were clean and staff were friendly and helpful. Breakfast had a good variety of options. Fitness center was well-maintained. Overall, a great stay with no complaints.

Guest Reviews

Anamarie

solo traveller

8.0

Very good

It was an enjoyable time

Its a great location, just a block or so from all the shops/restaurants. The hotel itself was very clean and comfortable.

Published on 04 Jan 2024

Manuel

family with young children

10.0

Exceptional

Excellent stay!!! Friendly staff!!! Great location

Breakfast was excellent!! Something different everyday and the family loved it!! The room was spacious and I finally got a 1st floor room!!! As for the cleanliness, it was beyond our expectations, from the entrance to our room and dinning area, you guys did a great job!

Of course we all want to save money, but understood that we where going there for Christmas. The overall experience was great!!! From check in, to check out.

Published on 03 Jan 2024

Dawn

family with young children

7.0

Good

Tried to talk to a manager about changing the dates, after driving 9 hours they decided it was important because they wa

Clean property

Pool and slide area was not heated.

Published on 02 Jan 2024

Chih-chieh

family with young children

6.0

Pleasant

Staff is helpful. Kids enjoyed the parrots encounter on Tuesday. They worked hard to keep the public area clean.

During the two nights stayed, the water heating of the water park was off. There's a water shut off for leakage repairs. The bath room was acceptable but could use a throughout clean.

Published on 24 Dec 2023

Ayana

family with young children

10.0

Exceptional

Everything was great at this location.

The room was very spacious and clean. The location was great. The staff was very friendly and answered all questions.

There was not really anything to complain about.

Published on 23 Dec 2023

Justin

young couple

9.0

Superb

Our stay met our expectations

Breakfast was great location amazing, friendly staff, we would stay here again!

No complaints

Published on 19 Dec 2023

Heath

young couple

9.0

Superb

Nice atmosphere

Location, clean !! Clean clean Great breakfast

There was no Bible in our room and no notepad or pen.

Published on 03 Dec 2023

Jennifer

family with young children

8.0

Very good

Nice hotel, decent location!

Newer hotel, pretty clean, good location.

Bathroom could have been a little cleaner and breakfast could have went to 10-11am.

Published on 30 Nov 2023

Steven

family with young children

8.0

Very good

Overall good stay

Great breakfast, very close to everything, was able to walk everywhere.

Waterpark was not heated, very cold. Shower did not get very hot.

Published on 26 Nov 2023

Angela

family with young children

10.0

Exceptional

ENJOYED MY STAY AND WILL DEFINETLY BE BACK!!!

VERY CLEAN! CONVIENIENT TO EVERYTHING! STAFF WAS VERY NICE AND HELPFUL!

Published on 20 Nov 2023

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All Facilities for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Category	Facilities
Activities	Hiking, Water park, Fishing, Skiing.
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Hearing accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Carpeted, Fan.
Food & Drink	Refrigerator, Snack bar, Microwave, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Games room, Shared lounge/TV area.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Indoor pool (all year), Swimming pool, Water slide, Swimming Pool, Fitness centre, Fitness, Indoor pool.
Transport	Accessible parking.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Check Room Options And Availability

Room Types Available

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is featured in

Guest Ratings For This Property

Reviewers Mention About Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Guest Reviews

Anamarie

Very good

It was an enjoyable time

Manuel

Exceptional

Excellent stay!!! Friendly staff!!! Great location

Dawn

Good

Tried to talk to a manager about changing the dates, after driving 9 hours they decided it was important because they wa

Chih-chieh

Pleasant

Pleasant

Ayana

Exceptional

Everything was great at this location.

Justin

Superb

Our stay met our expectations

Heath

Superb

Nice atmosphere

Jennifer

Very good

Nice hotel, decent location!

Steven

Very good

Overall good stay

Angela

Exceptional

ENJOYED MY STAY AND WILL DEFINETLY BE BACK!!!

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