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Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

3565 Commerce Place

Ranked 19 out of 28 best hotels in buffalo

8.0
226 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room
  • Max 2 Adults
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  • 1 Photo available
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    A cable TV is included in this room.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
    •
  • 3 Photos available
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    A cable TV is included in this room.

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    King Suite - Non-Smoking
  • Max 4 Adults
    •
  • 2 Photos available
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    Suite includes a sofa bed and a wet bar.

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    Standard King Room with Roll-In Shower - Mobility Access
  • Max 2 Adults
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    A cable TV is included in this room.

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    Standard Double Room with Two Double Beds and Accessible Tub - Mobility Access
  • Max 4 Adults
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    A cable TV is included in this room.

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    Double Room with Two Double Beds - Hearing Accessible - Non-Smoking
  • Max 4 Adults
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    A cable TV is included in this room.

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    Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.0
    Based on 226 Reviews
    100% verified reviews

    Comfort

    8.51

    Cleanliness

    8.38

    Value For Money

    7.86

    Facilities

    8.39

    Reviewers Mention About Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

    The Holiday Inn Express Hotel & Suites Hamburg received positive reviews for its comfortable and clean accommodations, as well as friendly staff. Guests found the amenities to be convenient, and the (Read More)on-site breakfast options satisfactory. Overall, the hotel provided a pleasant experience at a reasonable price for a great stay.

    Guest Reviews

    Ashley
    young couple
    8.0
    Very good
    We really enjoyed the bed it was so comfortable and waking up to a nice environment for a cute little thanksgiving break
    It was just off the highway and it was clean and bright and easy to access
    The window covering in our room was ripped off previously so nothing was there other than the sheer one , so we could not close the blinds fully.

    Published on 27 Nov 2023

    Maureen
    family with young children
    8.0
    Very good
    Very good
    The breakfast was good. The room was clean and the staff were friendly.

    Published on 06 Nov 2023

    Marlana
    group
    10.0
    Exceptional
    Very friendly, clean & safe!
    The older gentleman at the front desk was so friendly and welcoming. Our room was very clean by Carolyn. The lady that did the breakfast was so sweet to our family and our little boy. We were traveling from afar and passing through but I would highly recommend this hotel!

    Published on 31 Oct 2023

    Tammy
    solo traveller
    10.0
    Exceptional
    Reasonably priced, approximately 40 minutes to Niagra Falls and clean - would stay again.
    The breakfast was decent, the room was clean the staff very friendly.
    N/A

    Published on 04 Oct 2023

    Kathleen
    with friends
    6.0
    Pleasant
    I would not stay here again.
    Housekeeping needs to pay more attention to cleaning around the edges, dirty behind doors and bathroom waste baskets. Bathroom door only opened half way without pushing hard. Check in person was rude.

    Published on 26 Sep 2023

    David
    solo traveller
    4.0
    Disappointing
    $240 was overpriced for this stay to say the least
    Breakfast was great
    At 11.30pm when I was asked reception why all of a sudden I was awoken by noise and if they knew anything about it, rudely cut me off and said "if you want to change your room, you need to come downstairs". Also, the bathroom could have been cleaner.

    Published on 13 Sep 2023

    Lewis
    family with young children
    10.0
    Exceptional
    Exceptional
    Nice and clean
    Didn't dislike anything

    Published on 05 Sep 2023

    Sue
    solo traveller
    10.0
    Exceptional
    Perfect
    Hotel was convenient. Breakfast was absolutely wonderful.
    Microwave didnt heat food

    Published on 05 Sep 2023

    Greg
    family with young children
    10.0
    Exceptional
    Exceptional
    Comfortable beds, clean, and a nice breakfast.

    Published on 20 Aug 2023

    Laila
    family with young children
    10.0
    Exceptional
    The quality and quantity was good
    The location and price
    The room was not ready when we arrived

    Published on 14 Aug 2023

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    Top Facilities

    parking

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    All Facilities for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Hearing accessible.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer.
    Room Amenities Sofa, Heated pool, Air conditioning, Ironing facilities, Heating, Desk, Shallow end, Seating Area, Carpeted, Iron.
    Food & Drink Refrigerator, Microwave, Tea/Coffee maker.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Wake up service/Alarm clock, Key access, Key card access.
    Media & Technology Radio, Cable channels, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Express check-in/check-out, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Free parking, Parking, Parking on site.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fence around pool, Salt-water pool, Indoor pool.
    Transport Accessible parking.
    Shops Minimarket on site.

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