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Holiday Inn Express Hotel & Suites Swansea, an IHG Hotel

1400 Grand Army Highway Route 6 - Show on map

Ranked 19 out of 35 best hotels in providence

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Room Types Available

Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    King Suite
  • Max 4 Adults
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    Features a sofa bed, microwave, activity table and wet bar.

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    Standard Room with Two Queen Beds
  • Max 4 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Suite with Two Queen Beds and Sofa Bed
  • Max 6 Adults
  • 1 Photo available
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    Features a microwave, sofa bed and separate living area.

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    Queen Suite with Two Queen Beds
  • Max 6 Adults
  • 1 Photo available
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    Features an activity table, microwave, sofa bed and separate living area.

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    Standard King Room
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room - Disability Access
  • Max 2 Adults
  • 1 Photo available
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Accessible
  • Max 2 Adults
  • 2 Photos available
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Double Room with Two Double Beds - Disability Access
  • Max 4 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

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    Suite - Mobility Access Roll in Shower/Non-Smoking
  • Max 6 Adults
  • 1 Photo available
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

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    Queen Suite with Two Queen Beds Hearing Accessible Bathtub - Non-Smoking
  • Max 6 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

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    Holiday Inn Express Hotel & Suites Swansea, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.0
    Based on 308 Reviews
    100% verified reviews

    Comfort

    8.66

    Cleanliness

    8.52

    Value For Money

    7.96

    Facilities

    8.19

    Reviewers Mention About Holiday Inn Express Hotel & Suites Swansea, an IHG Hotel

    The Holiday Inn Express Hotel & Suites Swansea receives positive reviews for its exceptional staff, including Melissa, who went above and beyond to assist a guest. The hotel's swimming pool is praise (Read More)d for being well-maintained and providing a relaxing atmosphere. The spacious and meticulously maintained rooms are also highlighted. There are positive comments about the breakfast buffet with its diverse selection. However, some guests mention minor issues with the bathroom and upkeep of the rooms.

    Guest Reviews

    Gabreale
    family with young children
    8.0
    Very good
    Very good and comfortable.
    Staff friendliness and helpfulness.

    Published on 23 Dec 2023

    Dale
    group
    8.0
    Very good
    Our stay at this hotel was restful.
    The hotel is in a convenient location. It is close to interstate and restaurants. The bed was comfortable, and the room was quiet.
    The bathroom could use a refreshing.

    Published on 12 Nov 2023

    Patricia
    young couple
    2.0
    Very poor
    Very poor
    We booked the stay over a month in advance. When we checked in at 9 pm, we were informed that there would be no water from 8 am to 5 pm because they were cleaning the pipe system, something that was obviously scheduled in advance. There was no advance notice given to us, so that we could book a room at another hotel where water would be available. When we tried to shower in the morning after night 2, before the 8 am water cutoff, there was no hot water, apparently due to the pipe cleaning issue. We were offered no partial refund for any of this, just "oh well". No consideration given to any guests regarding the issues that LACK OF WATER would cause.

    Published on 23 Oct 2023

    Mary
    solo traveller
    8.0
    Very good
    Pretty good
    Comfortable bed, clean linens. The breakfast included omelets that were fresh and tasted wonderful. Front desk kindly switched me to a king bed when I told them I didn't need 2 queens as my traveling companion backed out. The room was huge.
    I asked a maid 2 doors away from my room to please refill the soap dispenser. Though my room was serviced, the soap dispenser remained empty. The carpets were very badly stained and unsightly. One of the side doors was propped open with a stone. Not sure if a guest or the hotel did this, but it made me feel unsafe. I also felt the price was too high.

    Published on 07 Oct 2023

    T
    young couple
    3.0
    Poor
    Very dissatisfied.
    Breakfast was edible. Standard stuff.
    There was no heat in our room. The helpful front desk provided extra blankets.

    Published on 02 Oct 2023

    Smith
    young couple
    7.0
    Good
    Very convenient location for our visit but not as comfortable as other Holiday Inn Express stays.
    Breakfast good. Facility overall fine. Staff very pleasant and helpful. Room size very good.
    Very difficult to get water temps as we wanted; sometimes cold water couldnt be turned on at sink; sometimes hot not obtainable at sink or shower. 2 luggage carts at entrance not sufficient for size of facility...awaiting availability of a cart held up our check-in for quite awhile.

    Published on 30 Sep 2023

    Brandi
    family with young children
    10.0
    Exceptional
    Exceptional
    This hotel was absolutely perfect. The staff was very friendly. The rooms were great and the beds was very comfortable. The breakfast buffet style was very delicious and the perfect way to start our day.

    Published on 23 Sep 2023

    Rickysha
    family with young children
    8.0
    Very good
    Very good
    Easy check-in. Friendly staff. Breakfast is neatly prepared and organized. Customer service was immaculate.
    The hot water ran out and stayed cold for a while. The pool needs a little TLC. There were algae and hair in the pool. The tub needed some scrubbing.

    Published on 12 Sep 2023

    Jingj
    family with young children
    9.0
    Superb
    Superb
    The breakfast was good. The room is exceptionally big! Very comfortable stay.
    The air conditioner is very noisy.

    Published on 19 Aug 2023

    Andrew
    solo traveller
    8.0
    Very good
    Big room, great service, ok facilities at a premium
    Friendly staff, cleaning crew was super helpful, spacious rooms, great location
    Took a long time for the shower to heat up, whole place smelled of cigarettes, fitness center is a treadmill, bike, & elliptical in a closet

    Published on 06 Aug 2023

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