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Holiday Inn Express New Orleans Downtown, an IHG Hotel

Uptown (1 kms from National WWII Museum)

Ranked 5 out of 11 Resorts In New Orleans

7.7
(1412 reviews)

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Top Facilities

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Standard Room

  • Max 2 Adults
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    Please note, bed type preferences are subject to availability. All rooms feature a mini-fridge, microwave and coffee maker.

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    Standard Double Room with Two Double Beds

  • Max 4 Adults
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    This room features a work desk, ironing facilities and cable TV.

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    Standard Double Room with Two Double Beds - Disability Access

  • Max 4 Adults
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    This accessible room features a work desk, ironing facilities and cable TV.

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    Executive Twin Room

  • Max 4 Adults
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    This room features a work desk, ironing facilities and cable TV.

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    King Room - Disability Access

  • Max 2 Adults
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    This accessible room features a work desk, ironing facilities and cable TV.

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    King Room - Mobility Access/Hearing Accessible

  • Max 2 Adults
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    This accessible room features a work desk, ironing facilities and cable TV.

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    Twin Room - Disability Access Tub/ Non-Smoking

  • Max 4 Adults
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    This accessible room features a work desk, ironing facilities and cable TV.

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    Standard King Room with Extra Floor Space

  • Max 2 Adults
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    This room features a work desk, ironing facilities and cable TV.

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    Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

  • Max 4 Adults
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    This accessible room features a work desk, ironing facilities and cable TV.

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    1 King Standard

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    All Facilities for Holiday Inn Express New Orleans Downtown, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Accessible room, Upper floors accessible by elevator, Hearing accessible, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Common areas Picnic area.
    Reception services ATM/cash machine on site, 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Outdoor pool (all year), Swimming pool toys, Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
    Transport Accessible parking.

    Guest Ratings For This Property

    7.7
    Based on 1412 Reviews
    100% verified reviews

    Comfort

    8.12

    Cleanliness

    8.11

    Value For Money

    7.72

    Facilities

    7.97

    Reviewers Mention About Holiday Inn Express New Orleans Downtown, an IHG Hotel

    Guests praised the great location of the Holiday Inn Express New Orleans Downtown, close to the French Quarter and restaurants. The rooms were found to be exceptionally clean, but some mentioned that (Read More) the bathrooms were small but functional. Noise from other guests was a negative aspect, and security was ineffective in addressing the issue. Parking was deemed too expensive, but cheaper options were available nearby. The hotel's complimentary breakfast received positive reviews, with praise for the pancakes and omelettes. Some guests felt that the rooms were small and lacked a smart TV, but appreciated the presence of a fridge with a freezer section. Overall, the friendly staff and convenient location made for a pleasant stay.

    Guest Reviews

    Janice
    young couple
    7.0
    Good
    Great for one night
    Close to destination
    Sink stopper did not come up all the way making water slow to drain out.

    Published on 03 Jan 2024

    Nelst
    family with young children
    7.0
    Good
    Shower Problem
    The bed was comfortable! The staff was friendly. Good breakfast.
    I couldn't get hot water in the shower. I had to ask the housekeeping how to get the hot water for the shower. She showed me but it was just a mild temperature. The water pressure was low too. Water was little from the shower. The parking fee was relatively high.

    Published on 02 Jan 2024

    Karla
    young couple
    1.0
    Bad
    Is horrible and not comforting and small bed for 3 persons. They made extra charges on my card.
    Location
    One bed for 3 persons Service, The receptionist's treatment at night was rude. Food, Breakfast was incomplete. Parking is expensive 2 towels for 3 people No clean, They didn't clean my room during my instance.

    Published on 02 Jan 2024

    White
    young couple
    7.0
    Good
    Spend a few more dollars
    The staff was very friendly and helpful. The breakfast was good for the value.
    I believe this particular property (just my opinion) used to be a hospital. The way room(218) is set up, it gives off a hospital vibe. The sink is located right next to the bed, I don't like the barn door to close the bathroom. If you are with someone they will be able to hear you and smell you if you are taking a number #2..This was the hardest bed I've ever slept on, VERY HARD, I like a firm mattress but this was like sleeping on a cement floor.. Until now I have never had to pay for parking at a HIE, $34 per day is insane.

    Published on 02 Jan 2024

    Deneco
    young couple
    5.0
    Passable
    Passable
    Microwave didnt work

    Published on 02 Jan 2024

    Chandeep
    young couple
    9.0
    Superb
    nice
    room was small but itwas clean restrooms are small but clean and nice for couples in this. price fine and food was also good
    restroom door arent locked

    Published on 29 Dec 2023

    Nestor
    with friends
    10.0
    Exceptional
    We liked the Hotel
    Its location was near to bourbon street, I think that cleaning was flawless.
    There was a loud water drop in a window, but we used a towel by fixed the sound.

    Published on 28 Dec 2023

    Ileshia
    family with young children
    10.0
    Exceptional
    nice and everything in walking distance
    friendly the area

    Published on 28 Dec 2023

    Gabriella
    family with young children
    1.0
    Bad
    Staff: extremely unprofessional and refuse to meet the need of the customer after those needs were promised. When I aske
    Location
    Staff: extremely unprofessional and refuse to meet the need of the customer after those needs were promised.

    Published on 27 Dec 2023

    Lynn
    young couple
    9.0
    Superb
    It was very comfortable and we had an enjoyable time.
    The room was clean and comfortable. The lady that was working at night was extremely helpful with all the question that I had.
    I wish it had been located closer to more attractions

    Published on 27 Dec 2023

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