Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel, Richmond

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Room Types Available

Standard Room

Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room

Max 2 Adults

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A flat-screen cable TV and free toiletries in the en suite bathroom are included with this room.

Standard King Room with Extra Floor Space

Max 2 Adults

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This room has a microwave and refrigerator.

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Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel is featured in

41 Best Hotels In Richmond

$ 79 onwards

Guest Ratings For This Property

8.5

Based on 938 Reviews

100% verified reviews

Comfort

8.98

Cleanliness

8.89

Value For Money

8.44

Facilities

8.69

Reviewers Mention About Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

The Holiday Inn Express Richmond I-64 Short Pump Area is praised for its great location, new and spacious rooms, comfortable beds, and overall cleanliness. However, some reviewers found the washcloth (Read More)s to be thin and hard. The hotel is commended for its helpful and friendly staff, convenient amenities, such as the breakfast buffet, and its good location for travelers. Many reviewers expressed their intention to stay at the hotel again in the future.

Guest Reviews

David

review category business travellers

10.0

Exceptional

Great place to stay, great staff, and great breakfast

Very convenient to the type of work I do and the breakfast is excellent. The staff has always been accommodating. I stay at this facility frequently

Published on 02 Jan 2024

Brian

family with young children

8.0

Very good

Friendly staff. Good breakfast.

Soap container was empty in shower

Published on 02 Jan 2024

Joseph

young couple

10.0

Exceptional

Yall just made a fan

This was a perfect experience. I work in hospitality myself and have a pretty keen eye, this place kicked butt. Friendly staff, absolutely perfect clean, great amenities.

I loved everything

Published on 31 Dec 2023

Christine

young couple

9.0

Superb

Hotel was very nice and very clean . It had a nice breakfast available free of charge. Would definitely stay there again

Published on 28 Dec 2023

Lauren

family with young children

9.0

Superb

Great vibes and staff!

Breakfast everyday! Couldve been more of a variety but good otherwise!

My stay was great there was nothing I disliked really just a couple mishaps that staff took care of immediately! The young lady thats a cutie with the glasses (I feel bad I cant remember her name and Brian were great! Entire staff made the trip very welcoming

Published on 26 Dec 2023

Donna

young couple

8.0

Very good

Nice place for the money. Will try it again

Way too hot and air conditioner didnt work

Published on 23 Dec 2023

Shannon

family with young children

8.0

Very good

It was near different eating places.

My TV wasn't working in the first room, but the staff was very apologetic and move us to another room.

Published on 18 Dec 2023

Duane

young couple

3.0

Poor

A great location but, the motion sensor thermostat resulted in 5 nights of poor sleep.

Breakfast was average, sometimes different choices, different mornings. Biscuits and gravy one morning. None the next.

In spite of asking for a room away from the elevators on our reservation AND a check in, we were given a room next to the elevators. When asking Chis at the front desk for a room down the hall away from the elevators, he said Ive got a great room for you, half way down the hallway. The elevators shaft is in the middle of the building HALFWAY DOWN THE HALLWAY. Occupancy at check in appeared to be quite low on 8 December 2023. The air conditioner was constantly noisy when the fan was not on. The motion sensor thermostat control is absolutely unacceptable. Interrupting sleep to reengage the air conditioning because there is no motion does not provide any level of comfort to your customers. Using those type thermostats does not have your customers comfort and best interests in mind. Because of this, we wont be using this hotel again. Housekeeping was inconsistent. When we first entered the room, the tv had been cleaned with a dirty rag, showing large swipe marks. Those marks remained for our five day stay.

(Read More)

Published on 14 Dec 2023

Michael

review category business travellers

7.0

Good

Quick and comfy

Comfy

The water in the shower in 311 was luke warm at best

Published on 11 Dec 2023

Tamu

solo traveller

10.0

Exceptional

I was very happy with my accommodations and would stay again.

Very well stocked and assortment of breakfast items. The coffee and creamer selections were appreciated.

The only issue was that the housekeeping staff I interacted with didnt speak enough English to understand my question.

Published on 10 Dec 2023

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Top Facilities

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All Facilities for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Toilet.
Room Amenities	Air conditioning, Wardrobe or closet, Desk, Shallow end, Seating Area, Carpeted, Iron, Ironing facilities, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Coffee machine, Fruits, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out.
General	Parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Accessible parking.
Pool and wellness	Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Sun loungers or beach chairs.
Shops	Minimarket on site.

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Check Room Options And Availability

Room Types Available

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel is featured in

Guest Ratings For This Property

Reviewers Mention About Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Guest Reviews

David

Exceptional

Great place to stay, great staff, and great breakfast

Brian

Very good

Very good

Joseph

Exceptional

Yall just made a fan

Christine

Superb

Superb

Lauren

Superb

Great vibes and staff!

Donna

Very good

Nice place for the money. Will try it again

Shannon

Very good

Very good

Duane

Poor

A great location but, the motion sensor thermostat resulted in 5 nights of poor sleep.

Michael

Good

Quick and comfy

Tamu

Exceptional

I was very happy with my accommodations and would stay again.

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All Facilities for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

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