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Holiday Inn Madison at The American Center, an IHG Hotel

Willy Street (2 kms from East Towne Mall)
5109 West Terrace Drive - Show on map

Ranked 37 out of 46 best hotels in madison

8.0
209 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.

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    King Room - Disability Access/Non-Smoking
  • Max 2 Adults
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  • 1 Photo available
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    Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

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    Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
  • Max 4 Adults
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  • 1 Photo available
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    Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

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    Queen Room with Two Queen Beds and Mobility Accessible Bathtub
  • Max 4 Adults
    •
  • 1 Photo available
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    Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

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    1 King Bed Standard Top Floor
  • Max 2 Adults
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  • 1 Photo available
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    This room is located on the top floor with keyed access and has a walk-in shower, and a refrigerator.

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    Queen Room with Two Queen Beds - Pool View
  • Max 4 Adults
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    This room is located on the top floor with keyed access and has a refrigerator.

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    Standard King Room with Roll-in Shower - Mobility Accessible
  • Max 2 Adults
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    This room is located on the top floor with keyed access and has a walk-in shower, and a refrigerator.

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    One-Bedroom King Suite
  • Max 4 Adults
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  • 3 Photos available
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    This spacious suite includes a sofa bed, dining area, microwave and refrigerator.

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    King Suite with Roll-in Shower - Mobility Access
  • Max 4 Adults
    •
  • 2 Photos available
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    The air-conditioned suite provides soundproof walls, a wardrobe and a safe deposit box.

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    Guest Ratings For This Property

    8.0
    Based on 209 Reviews
    100% verified reviews

    Comfort

    8.56

    Cleanliness

    8.63

    Value For Money

    7.95

    Facilities

    8.31

    Reviewers Mention About Holiday Inn Madison at The American Center, an IHG Hotel

    The reviewer mentioned that the shower needed attention and that remodeling was necessary at this Holiday Inn Madison at The American Center. However, they praised the staff as the best they have eve (Read More)r dealt with, especially in accommodating multiple hockey teams. The staff made them feel at home, allowing them to stay in the lobby, order pizzas, and even providing the TV remote. The hotel has an on-site restaurant and bar, and there are nearby options for food and drinks.

    Guest Reviews

    Cynthia
    young couple
    10.0
    Exceptional
    Quiet and comfortable stay.
    Comfortable and very quiet and clean
    It could be updated

    Published on 01 Jan 2024

    Muzina
    review category business travellers
    5.0
    Passable
    Passable
    pervasive smell, didnt seem fully clean, non-functional toilets

    Published on 05 Oct 2023

    Brian
    family with young children
    3.0
    Poor
    Hotel rooms smell musty
    Staff
    Initial room we checked into smelled musty. Asked for another room & it smelled worse. Pool area is so humid you cant even breathe. Overall This hotel lacks ventilation. No Bathroom vents so your bathroom turn into a hazy sauna & hotel room is very humid after you shower thus the musty smell hotel rooms acquire with poor ventilation.

    Published on 04 Sep 2023

    Fleming
    group
    3.0
    Poor
    No Internet made the stay difficult since I rely on it for work.
    There was no internet

    Published on 10 Aug 2023

    Michael
    young couple
    3.0
    Poor
    Im glad to be home.
    Clean. Good location.
    Rooms were warm. Couldnt get the temp down. Beds were uncomfortable. No microwave. Hallways were hot and warm. Breakfast was the same every day.

    Published on 07 Aug 2023

    Sarah
    family with young children
    7.0
    Good
    Good
    The food was surprisingly good, we ate there for both dinner and breakfast.
    Rooms were a bit dated, the bathroom especially.

    Published on 30 Jun 2023

    Anonymous
    family with young children
    9.0
    Superb
    Nice hotel, I would recommend.
    The room was very spacious and clean!! Very nice location and easy to find.

    Published on 27 Jun 2023

    Luella
    young couple
    10.0
    Exceptional
    Great place to stay in a quiet area.
    There are no restaurants close to this hotel but the one on-site offers an excellent but limited menu. The buffet breakfast in the morning was wonderful! The room and facilities are well appointed.
    An alarm clock in the room would have been nice.

    Published on 28 May 2023

    Patty
    group
    8.0
    Very good
    Very good
    Breakfast was very good. Located a bit out of the way from Madison, in quiet and nice area.

    Published on 22 May 2023

    Donald
    young couple
    8.0
    Very good
    would definitely stay there again
    the room was huge. and i really liked that bathroom.
    breakfast wasnt included but c'est la vie

    Published on 16 May 2023

    Top Facilities

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