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About Holiday Inn Resort Batam, an IHG Hotel
The Holiday Inn Resort Batam is a lavish hotel in the waterfront city, a 15-minute drive away from the Batam city center. Bounded by swaying palm trees, This 4-star hotel boasts well-appointed rooms (Read More)and suites equipped with balconies and modern facilities. Guests can enjoy a variety of cuisines including Thai, Japanese, Chinese, and Asian at its multiple dining venues. Soothe your senses and relax at the Tea Tree Spa sanctuary offering massages, Sauna, Steam Bathing, Beauty treatments, reflexology, etc. Make sure to visit nearby tourist places such as Pantai Marina, Masjid Sultan Mahmud Riayat Syah, Budha Maitreya, Waterfront Ferry Terminal, and more. The Sekupang ferry terminal is about 20 minutes away from the property while the Hang Nadim Airport is about a distance of 30 Km.
The spacious double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
The spacious double room provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious suite provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath.
In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious suite offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath.
The spacious double room provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Very nice hotel, ideal for families, has different restaurants, pools and games, as well as a very nice spa. Room was big and confy, personnel was very attentive and polite. The hotel offers free shuttle services for ferry terminal and malls
WIFI in common areas is deficient.
Published on 04 Jan 2024
Vanessa
family with young children
10.0
Exceptional
Exceptional
The staff were great especially Windy in reception.
The music at the New Year dinner was too loud for us to enjoy and deafening. It destroyed the ambience of the night. Would have been better if the speaker volume was turned down.
Published on 03 Jan 2024
Ak
family with young children
8.0
Very good
Very good
Fantastic pool.. but the water slide needs some upgrade or maintenance.
The location.
Published on 03 Jan 2024
Shikin
family with young children
10.0
Exceptional
Exceptional
Mostly the karaoke lounge I n family really enjoy it...
It just far form going to the main place
Published on 02 Jan 2024
Kang
group
2.0
Very poor
Very poor
The aircon in one of the room was leaking at midnight. The maintenance guy came to repair one side but the other side continued leaking after he left. We noticed the aircon filter were very dirty.
Published on 31 Dec 2023
Zhou
family with young children
5.0
Passable
Passable
Staff, room, breakfast
Food.. Lunch or dinner
Published on 30 Dec 2023
Christine
family with young children
5.0
Passable
Passable
There's a variety of food at the breakfast buffet area.
The facilities at the games lounge are not well maintained. House keeping services could be better. Used bath towels and bathroom mat were taken away without replacement.
Published on 27 Dec 2023
Segar
family with young children
8.0
Very good
Pleasent stay
There are activities for kids like swimming which has a water slide & banana float, panda kids room. Also has a games room which has billiard table, air-hockey, darts (needs to be changed) and some other games.
The food options and pricing are decent.
They need to renovate their Games Room
Published on 26 Dec 2023
Isyak
family with young children
6.0
Pleasant
Pleasant
Food
Water heater is not properly working
Published on 26 Dec 2023
Kat
family with young children
10.0
Exceptional
Overall it was a fantastic stay
The room was spacious and our kids love the stay. The breakfast was fantastic.
The sofa have some musty smell and I would suggest a bidet even in their spare toilet as the kids were struggling without it and there was bidet only in the master bedroom.
All Facilities for Holiday Inn Resort Batam, an IHG Hotel
Category
Facilities
Activities
Badminton equipment, Live music/performance, Tennis equipment, Cycling, Billiards, Happy hour, Mini golf, Bike tours, Tennis court, Cooking class, Darts, Themed dinner nights, Golf course (within 3 km), Table tennis.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area.
Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services
Kids' club, Children's playground, Indoor play area, Entertainment staff, Kids' outdoor play equipment, Karaoke, Board games/puzzles.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Pool with view, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Water slide, Swimming Pool, Fitness centre, Fitness, Spa facilities, Foot bath, Hot spring bath, Outdoor pool, Fitness/spa locker rooms, Spa and wellness centre, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service, Shuttle service (free), Accessible parking.
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