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Home2 Suites By Hilton Winston-Salem Hanes Mall

Ardmore (7 kms from Tanglewood Park)
1010 Marriott Crossing Way

Ranked 12 out of 23 best hotels in winston salem

8.7
108 reviews

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Room Types Available

King Studio Suite - Non-Smoking
  • Max 4 Adults
    •

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    The suite provides air conditioning. The unit offers 1 bed.

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    King Studio Suite - Hearing Access/Non-Smoking
  • Max 4 Adults
    •

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    The suite features air conditioning.

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    Queen Studio with Two Queen Beds - Non-Smoking
  • Max 6 Adults
    •

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    The studio provides air conditioning. The unit offers 2 beds.

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    Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
  • Max 6 Adults
    •

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    The suite provides air conditioning. The unit offers 1 bed.

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    Queen Studio - Non-Smoking
  • Max 4 Adults
    •

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    The studio features air conditioning. The unit has 1 bed.

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    One-Bedroom Queen Suite - Non-Smoking
  • Max 4 Adults
    •

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    The suite offers air conditioning. The unit offers 1 bed.

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    Queen Suite - Mobility Access
  • Max 4 Adults
    •

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    The suite features air conditioning. The unit has 1 bed.

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    Queen Studio Suite - Hearing Access/Non-Smoking
  • Max 4 Adults
    •

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    The suite provides air conditioning.

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    Home2 Suites By Hilton Winston-Salem Hanes Mall is featured in

    Guest Ratings For This Property

    8.7
    Based on 108 Reviews
    100% verified reviews

    Comfort

    8.56

    Cleanliness

    8.84

    Value For Money

    8.54

    Facilities

    8.89

    Reviewers Mention About Home2 Suites By Hilton Winston-Salem Hanes Mall

    The Home2 Suites By Hilton Winston-Salem Hanes Mall is praised for its friendly staff and enjoyable extended stay experience. Guests appreciate the spacious rooms with convenient amenities like a kit (Read More)chenette and curtain divider. The hotel's location near a mall, shopping centers, and restaurants is a bonus. The breakfast buffet receives positive reviews for its tasty options, and the cleanliness of the hotel, especially during the pandemic, is highly regarded. Some guests experienced noise issues and noted a lack of professionalism by some staff members.

    Guest Reviews

    Phyllis
    young couple
    9.0
    Superb
    Was perfect for a quick overnight trip
    Easy, convenient check in
    Nothing

    Published on 26 Dec 2023

    Kristen
    young couple
    9.0
    Superb
    Great hotel and great service!
    The cleanliness and comfort of the room. The shower was phenomenal!
    The breakfast selection. It was minimal and some items were not very warm.

    Published on 21 Dec 2023

    Carlos
    family with young children
    10.0
    Exceptional
    Exceptional
    The stay was great. Will be staying there again

    Published on 16 Dec 2023

    Leandro
    review category business travellers
    7.0
    Good
    Acceptable but not value for money paid
    Cleanliness
    Poor wifi signal and terrible breakfast

    Published on 09 Dec 2023

    Angela
    young couple
    10.0
    Exceptional
    Convenient and clean
    Clean and respectful staff
    Beds could be softer with fluffier pillows

    Published on 27 Nov 2023

    Jill
    family with young children
    4.0
    Disappointing
    Unfortunately I don't think I'll be coming back
    Location is convenient. Close to my sister's house and there's a lot of businesses near by.
    The staff in the lobby is not at all helpful or kind like they were last year. Carly was amazing last year. This year they're stressed and angry and one lady hung up the phone on me when I needed two bath towels and she explained they didn't have any more, but could give me pool towels. And then got flustered and hung up on me. The breakfast was not as good as last time. This time I can tell Jeffery is stressed, the light in his eyes was gone. The food wasn't replenished like last time. The room could have been cleaner. There was someone else's hair in the bathroom, and I think we had dog hair in our room too. The room didn't have bedding for the pull out couch so I had to call for it. And the guy who brought it up looked really angry and handed me a black trash bag with the bedding inside. Overall, weird experience. And I don't think we'll stay there again.
    (Read More)

    Published on 05 Sep 2023

    Shuford
    young couple
    8.0
    Very good
    Very good
    The breakfast was good with alot of options
    Over $4 for a bottled 20oz soda is ridiculous and the only option is paying with a card.

    Published on 11 Aug 2023

    Michael
    solo traveller
    10.0
    Exceptional
    would not hesitate to go back
    location and staff

    Published on 10 Jul 2023

    Suzanna
    solo traveller
    10.0
    Exceptional
    Exceptional
    Wonderful place to stay
    Was a little pricey

    Published on 09 Jul 2023

    Tavasha
    family with young children
    10.0
    Exceptional
    Exceptional
    Great Breakfast and Customer Service.

    Published on 02 Jul 2023

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    Top Facilities

    parking

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    All Facilities for Home2 Suites By Hilton Winston-Salem Hanes Mall

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Room Amenities Air conditioning, Safety deposit box.
    Food & Drink Snack bar, BBQ facilities.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Laundry.
    Media & Technology Telephone, Radio.
    Services & Extras Alarm clock.
    Food & drink safety Physical distancing in dining areas.
    Reception services Express check-in/check-out, 24-hour front desk.
    General Pets allowed, Parking on site, Free parking, Parking.
    Physical distancing Physical distancing rules followed, Contactless check-in/check-out.
    Transport Accessible parking.
    Pool and wellness Fitness centre, Fitness.

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