1) Dinner timing was from 8.30 pm but till 8.55 pm many items including Rotis were not served on the buffet. Food was quite average as it lacked flavours. 2) Breakfast also lacked flavours 3) Our checkout time was 10 Am however the Cable Tv connection was cut off at around 8 am. When we inquired at the reception the man at the reception rudely told us that it is automatic and he remarked to his colleague that since we were checking out they did not need to start it. 4) The latch of the bathroom door was broken and the bed-side drawer would not close. 5) last but not the least is that after we had made the booking thru Booking.com we got a call from the Hotel stating that they did not receive the payment and that we should cancel the booking thru booking.com and book directly with the Hotel property and that they would give us a lower rate. They even sent us a payment link, which naturally we did not accept. This was shocking especially since our booking on booking.com was non-refundable. The person told us that we would have to get our refund from booking.com. After we had refused to do so, in some time they accepted that they had received the payment, when we called up to clarify the validity of our booking.
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