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Hotel Cleopatra Palace

Avenida de las Américas, s/n

Ranked 28 out of 35 Best Hotels In Tenerife

8.6
2329 reviews

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Room Types Available

Twin Room
  • Max 2 Adults
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  • 2 Photos available
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    This air-conditioned room has a balcony, free WiFi, satellite TV, minibar and a marble bathroom.Please note that this room is not wheelchair accessible.

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    Twin Room with Sea View
  • Max 2 Adults
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  • 2 Photos available
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    This air-conditioned room has a balcony with sea views, free WiFi, satellite TV, minibar and a marble bathroom.Please note that this room is not wheelchair accessible.

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    Twin Room with Pool View
  • Max 2 Adults
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  • 2 Photos available
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    This air-conditioned room has a balcony with pool views, free WiFi, satellite TV, minibar and a marble bathroom.Please note that this room is not wheelchair accessible.

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    Superior Twin Room with Private Pool
  • Max 2 Adults
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  • 2 Photos available
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    This room has a terrace and its own private plunge pool.Please note that this room is not wheelchair accessible.

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    Twin Room with Pool View (2 Adults + 1 Child)
  • Max 2 Adults
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  • 2 Photos available
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    This air-conditioned room has a balcony with pool views, satellite TV, minibar and a marble bathroom.Please note that this room is not wheelchair accessible.

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    Twin Room (2 Adults + 1 Child)
  • Max 2 Adults
    •
  • 2 Photos available
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    This air-conditioned room has a balcony, satellite TV, minibar and a marble bathroom.Please note that this room is not wheelchair accessible.

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    Suite
  • Max 2 Adults
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  • 1 Photo available
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    This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony, this suite also features air conditioning, a minibar and a flat-screen TV. The unit has 2 beds.

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    Suite (2 Adults + 1 Child)
  • Max 2 Adults
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  • 1 Photo available
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    This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV and a balcony. The unit has 2 beds.

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    Superior Twin Room with Private Pool (2 Adults + 1 Child)
  • Max 2 Adults
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  • 1 Photo available
    •

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    The private pool is the special feature of this double room. The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. Boasting a terrace, this double room also offers a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

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    Twin Room with Sea View (2 Adults + 1 Child)
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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    Hotel Cleopatra Palace is featured in

    Guest Ratings For This Property

    8.6
    Based on 2329 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    8.97

    Value For Money

    8.13

    Facilities

    8.61

    Reviewers Mention About Hotel Cleopatra Palace

    The Cleopatra Palace hotel receives high praise for its spacious, clean rooms and welcoming staff. The pool area is quiet and offers plenty of space, but some guests found it too cold and missed havi (Read More)ng background music. The hotel's location is convenient, with the beach and shops nearby. The breakfast selection is good, but drinks at the pool can be expensive. The kids club and animation area received positive reviews. Some guests had minor issues with room location and limited sun exposure. Overall, the hotel is beautiful and highly recommended.

    Guest Reviews

    Ricky
    with friends
    8.0
    Very good
    Great location, nice hotel
    Lovely breakfast, lots of choice. Great location right next to plenty shops and restaurants and beach on door step. Good sized rooms, comfy bed. Refrigerator in rooms which is good for drinks.
    Nightmare trying to get a sun lounger around the pool, pool area not big enough for the size of hotel. Also thought the spa was included in the cost of stay until we arrived and it cost to get in, this needs to be made clearer

    Published on 03 Jan 2024

    Margaret
    young couple
    8.0
    Very good
    Stay at the Hotel Cleopatra - you wont regret it !
    The property looks beautiful from the outside and the inside looks very impressive with huge chandeliers, a black and white chequered floor and a very elaborate stone staircase. It was beautifully decorated for Christmas. The location of this hotel cannot be beaten as it is literally on the beach on one side and a decent shopping street full of restaurants on the other side. The Reception staff were very helpful when checking in. The buffet breakfast had a huge choice of hot and cold and lots of seating space. The staff cleared away the plates efficiently so no one had to wait for a table. We didnt use the pool but it looked wonderful. We could take the beach towels down to the beach. The hotel provided slippers and dressing gowns.
    (Read More)
    There are no tea/coffee making facilities in the room. There is room service but as the hotel is huge, ordering food/beverages risk arriving luke warm ! When booking I had requested a room with a sea view which we were given, but unfortunately the palm trees block most of the sea view (a first-world problem !). The breakfast area is huge and very echoey so when the pianist played (or sang in the evening) it sounds a bit distorted which is a pity.

    Published on 30 Dec 2023

    Pekals
    family with young children
    10.0
    Exceptional
    A good place to relax.
    Good location, close to the beach.
    All good!

    Published on 30 Dec 2023

    Jean
    young couple
    10.0
    Exceptional
    Very enjoyable
    The position in the middle of everything. The staff were friendly and helpful
    I would have liked coffee and tea available in the room

    Published on 29 Dec 2023

    Val
    family with young children
    7.0
    Good
    Nice hotel, brilliant location, lovely staff
    We stayed for one night so we booked the cheapest room available at the time i.e. pool view. If we'd been staying longer I would have booked a sea view. The room was exactly what I expected for the price. Very clean. The breakfast was good - the scrambled egg was above average for a hotel and there was a very good choice of food. The location was excellent for the area - facing the sea and steps from the beach. The few staff I spoke to were very friendly, polite and helpful. The only downside was the room we stayed in faced the street and was very noisy - music blaring until after 4am. However the hotel is huge and the receptionist said it is possible to book a quieter room. The pool looked nice. I only saw one person swim in it - it was December after all.
    (Read More)
    As mentioned above, the room was very noisy but it is possible to book a quieter room.

    Published on 28 Dec 2023

    Max
    young couple
    9.0
    Superb
    Hotel at fantastic location and extremely nice staff
    The staff was very friendly and helpful. We were given a very nice welcome. The hotel has a very elegant design in the style of antiquity. The location of the hotel is perfect, right between the white sandy beach and the main shopping mile. It offers many rooms with fantastic sea views. We also really enjoyed the breakfast.
    There was no kettle or coffee machine in the room. There was no toilet brush in the bathroom and the soap was really not good. The rooms are noticeably outdated, with partly scratched old furniture and door handles and an outdated small TV.

    Published on 25 Dec 2023

    Krystal
    family with young children
    10.0
    Exceptional
    Great!
    Loved everything! Champagne offered on arrival. Allowed us to check in very early as the rooms were ready. Little gift box in the rooms for the children. So close to the loveliest beach, children were on it straight after breakfast. Breakfast was fab. We had the best time.
    We have one child who is coeliac, would suggest more GF options.

    Published on 24 Dec 2023

    Alexandra
    with friends
    7.0
    Good
    It was relaxing very quiet. A lot of space not used
    Easy walking area
    Shower over bath and bath slippy

    Published on 20 Dec 2023

    Adam
    family with young children
    7.0
    Good
    Great, central hotel. Well due for its planned refurb however
    Clean. Attentive and helpful staff. Great location
    Decor feels dated, and is long overdue the planned refurb happening in 2024

    Published on 18 Dec 2023

    Teresa
    group
    3.0
    Poor
    Very outdated hotel for price .needs updating
    Poor location. Just like a canteen. No atmosphere
    Different layout of food

    Published on 15 Dec 2023

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    Top Facilities

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    All Facilities for Hotel Cleopatra Palace

    Category Facilities
    Activities Live music/performance, Aerobics, Tennis equipment, Live sport events (broadcast), Beach, Tennis court, Billiards, Happy hour, Darts, Themed dinner nights, Golf course (within 3 km), Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Miscellaneous Family rooms, Non-smoking rooms, Lift.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Bath, Shower.
    Room Amenities Heated pool, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Tile/marble floor, Private pool.
    Food & Drink Electric kettle, Snack bar, Restaurant, Minibar, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service.
    Media & Technology TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Strollers, Baby safety gates, Kids' club, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Solarium, Massage, Kids' pool, Beachfront, Outdoor pool, Yoga classes, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Pool bar, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Pool view, Terrace, Mountain view, Sea view, Balcony.

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