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Hotel Grand Chancellor Townsville

(0 kms from Riverway)
334 Flinders Street - Show on map

Ranked 8 out of 16 best hotels in townsville

8.0
1514 reviews

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Room Types Available

Standard Twin Room
  • Max 2 Adults
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    The Standard Twin Room has 2 double beds, a modern bathroom, flat screen TV and luxurious furnishings.

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    Standard King Room
  • Max 2 Adults
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  • 2 Photos available
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    The Standard King Room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

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    Executive King Room
  • Max 2 Adults
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  • 2 Photos available
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    Located on floors 16 to 18, these rooms offer sweeping views over the city and Magnetic Island from your own private balcony. The Executive King room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

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    One-Bedroom Apartment
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    This 1-bedroom apartment features a separate bedroom with 1 king sized bed, an en suite bathroom and a separate living area including a couch and a kitchen with an oven and a stove top.

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    Executive Suite
  • Max 2 Adults
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  • 7 Photos available
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    Located on the 19th floor of the hotel, you can enjoy amazing views of the city and Magnetic Island. The Executive Suite features 1 bedroom with 1 king size bed plus a separate lounge with a kitchenette.

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    Holiday Weekend Sale - Standard King Room
  • Max 2 Adults
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  • 1 Photo available
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    This special offer includes: Buffet Breakfast for two 2 x Coffee Vouchers 1 x 600ml bottle of Tasmanian Spring Water WiFi

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    Guest Ratings For This Property

    8.0
    Based on 1514 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.35

    Value For Money

    7.82

    Facilities

    8.04

    Reviewers Mention About Hotel Grand Chancellor Townsville

    Guests praised Hotel Grand Chancellor Townsville for its cleanliness, welcoming staff, great breakfast spread, and prime location in the heart of Townsville. The executive suite and modern, comfortab (Read More)le rooms were highly recommended. However, one guest noted noise issues during windy conditions. The dining area received positive feedback for the delicious meals. Overall, guests enjoyed their stay and would recommend the hotel for its amenities and location.

    Guest Reviews

    Paul
    review category business travellers
    10.0
    Exceptional
    Never fails to impress.
    always clean tidy and value for money. Breakfast always exceptional as is the staff.

    Published on 05 Jan 2024

    Lisa
    young couple
    9.0
    Superb
    Superb
    All above

    Published on 05 Jan 2024

    Samantha
    young couple
    5.0
    Passable
    It was ok for the one night
    Good location for the purpose of our trip
    The room was quite small for the price that we paid, there was no fan and the aircon didnt really get that cold. The balcony was very unsteady

    Published on 04 Jan 2024

    Steve
    young couple
    8.0
    Very good
    Happy friendly staff in a handy location with comfortable clean amenities.
    Handy location reasonable price and. Very friendly staff
    Nothing it was very good

    Published on 03 Jan 2024

    Kelly
    young couple
    5.0
    Passable
    The location was fantastic, but the stay was uncomfortable due to the inadequate cooling in the room.
    Great location.
    Throughout the night and into the early morning, the air conditioning in the room failed to effectively cool the space. By morning, the room temperature had reached an uncomfortable 26.6 degrees. When I raised the issue with the reception staff, they were dismissive and simply stated that I should have contacted them to request a room change.

    Published on 03 Jan 2024

    Nathaniel
    young couple
    7.0
    Good
    The hotel was great, the rooms were clean, and beds were very comfortable, most of the staff were friendly, except one l
    The hotel was clean, comfortable and located in a very convenient area
    I dont really have anything negative to say about the property except for the rude behaviour by one of the ladies as I checked out, she wasnt very friendly towards me, which has deterred me from coming back

    Published on 02 Jan 2024

    Jakson
    young couple
    10.0
    Exceptional
    Perfect place
    Just a good place to stay
    Small shower facility

    Published on 02 Jan 2024

    Sharon
    young couple
    4.0
    Disappointing
    Was average , wouldn't pay for breakfast again
    Location, cleanliness, quiet.
    Breakfast , coffee machine terrible and needs coffee pot and hot water separate , cappuccino was terrible. Do fried eggs as well as scrambled, just cook them up and people will take them because by the time they cook them the bacon etc is cold on our plates. Took us along time to get a breakfast someone needs to stay and supervise. Room air-conditioning was OK but couldn't go colder.

    Published on 02 Jan 2024

    Kirsty
    young couple
    8.0
    Very good
    Overall a good stay
    Its always nice, comfortable and staff are great.
    Reserved table at breakfast for people at 930 and it was only 8 am. Poor management of breakfast. Had to sit in an uncomfortable stool at the bar.

    Published on 01 Jan 2024

    Patricia
    review category business travellers
    4.0
    Disappointing
    Room was fine but disappointed with issues of room not having been cleaned correctly
    Central and convenient.
    The shower had not been cleaned and used soap and open shampoo container. Found a seringue on balcony and pills in beside drawer. Reported to reception.

    Published on 01 Jan 2024

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