Hotel Lotus

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Upper floors accessible by elevator
• Entire unit located on ground floor
• Accessible by lift
• Lowered sink
• Walk in shower

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Shampoo
• Shower
• Body soap
• Conditioner
• Toilet

Room Amenities

• Sofa
• Drying rack for clothing
• Feather pillow
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Carpeted
• Safety deposit box
• Fan
• Trash cans
• Tile/marble floor
• Non feather pillow
• Heating
• Adapter
• Extra long beds (> 2 metres)
• Socket near the bed
• Cleaning products

Food & Drink

• Vending machine (drinks)
• Restaurant
• Bottle of water
• Room service

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Linen
• Towels/sheets (extra fee)
• Wake up service
• Lockers
• Key access

Media & Technology

• Pay per view channels
• Cable channels
• Tv
• Video
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Parking
• Wifi available in all areas

Entertainment and family services

• Child safety socket covers

Transport

• Accessible parking
• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up