Hotel Malas is nicely positioned amongst trees away from the bustle of mainstreet Panchgani, but close enough for an easy stroll to town.
The onsite caf is excellent and serves really good food from its nice position next to the garden.
But the best thing about Hotel Malas is the staff, from reception, to Caf, to cleaning.
The general manager is a charming man who conversed with us every morning and made sure everything was being done to make our stay enjoyable. He was both informative and witty and we enjoyed many laughs with him over morning chai.
The one downside to our room was that it was very old and in need of maintenance. The bathroom door was literally rotting on its hinges, and being in the bathroom was an unpleasant experience.
We understand and appreciate that during the monsoon everything at hill stations is either constantly wet or damp, but our rooms lack of maintenance made the dampness all the more noticeable and off putting. However, there are much better rooms that ours that we saw, premium rooms, that are right up to the mark.
The GM told us the buildings date from just after partition, making them 70 plus years old, but renovations are starting soon on the remaining budget rooms.
When these renovations are complete, Hotel Malas will be in a league of its own, given its beautiful setting amidst spacious well kept gardens, and the excellent standard of service from its wonderful staff at all levels. The potential is limitless.
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