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Hotel Metro, Autograph Collection

Downtown milwaukee (1 kms from Milwaukee Art Museum)
411 East Mason Street

Ranked 20 out of 48 best hotels in milwaukee

9.1
43 reviews

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Room Types Available

Guest Room, 1 King
  • Max 2 Adults
    •

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    The double room offers air conditioning.

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    Guest room, 1 Queen, City view
  • Max 2 Adults
    •
  • 2 Photos available
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    The double room provides air conditioning.

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    Guest room, 2 Queen, City view
  • Max 4 Adults
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  • 2 Photos available
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    The double room offers air conditioning.

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    Hotel Metro, Autograph Collection is featured in

    Guest Ratings For This Property

    9.1
    Based on 43 Reviews
    100% verified reviews

    Comfort

    9.35

    Cleanliness

    9.4

    Value For Money

    8.45

    Facilities

    9.46

    Reviewers Mention About Hotel Metro, Autograph Collection

    Hotel Metro, Autograph Collection is praised for its cozy and upgraded rooms, as well as helpful staff who provide local recommendations. The decor gives a nostalgic feel, reminiscent of the 1930s. T (Read More)he hotel is conveniently located near popular areas in Milwaukee. One review highlights a positive experience hosting a wedding at the hotel, with renovated spaces, excellent food, and accommodating staff. The only complaint mentioned was an unwelcome and rushed check-out call. Overall, the hotel is highly regarded for its elegance, service, and value for money.

    Guest Reviews

    Bernice
    family with young children
    9.0
    Superb
    Overall I hotel metro I would stay anywhere else in MKE I love the service the staff the rooms
    Property was near everything I was trying to get to not hard to find
    My door to my room was hard to get into

    Published on 16 Nov 2023

    Connie
    young couple
    10.0
    Exceptional
    Exceptional
    The location was ideal to restaurants and other activities to enjoy. Valet was convenient.

    Published on 25 Oct 2023

    Stephanie
    young couple
    9.0
    Superb
    AMAZING... we were close to everything. Enjoyed a walk to the lake and the Public Market.
    In a time when our society has begun to rely more on automated customer service and emails. The customer service was outstanding, we had a small issue with noise AND they went above and beyond. If you're debating about the value in the cost it is well worth the $$. Thank you Donna!! Professional, curteous, and pleasant. I spoke with not one but 3 of the housekeeping staff, just Lovely!!!
    Small amount of noise later in the night, but we were on the 6th floor near the rooftop bar access. BUT again the staff was wonderful and resolved the issue.

    Published on 05 Oct 2023

    Cecy
    young couple
    8.0
    Very good
    Location is great.
    Great location, modern, the bed was very comfortable.
    The hotel is smaller and even the service was good. it's not what it should be based on the price.

    Published on 21 Sep 2023

    Ella
    young couple
    10.0
    Exceptional
    Excellent accommodations, friendly staff
    The room was immaculate, the bed was extremely comfortable, staff were very polite and helpful, and the breakfast the following morning was very tasty! We'd happily stay again.

    Published on 29 Aug 2023

    David
    young couple
    4.0
    Disappointing
    Disappointing
    Large and spacious rooms
    No restaurant open for lunch on a Saturday afternoon Over priced for overall quality of hotel far better value to be found in Milwaukee for less money

    Published on 31 Jul 2023

    Jen
    young couple
    1.0
    Bad
    Bad
    The general manager is incredibly rude, and cancelled rooms without notice

    Published on 27 Jul 2023

    Evers
    young couple
    10.0
    Exceptional
    Beautiful rooms, exceptional staff are the reasons why we will come back in the future.
    The hotel was absolutely gorgeous!!! Everyone was extremely friendly.
    The room was really warm. The air conditioner was working well. The staff did give us a fan which make things a tiny bit better.

    Published on 14 Jul 2023

    Anonymous
    young couple
    10.0
    Exceptional
    great
    beautiful
    parking issues

    Published on 14 May 2023

    Christopher
    young couple
    10.0
    Exceptional
    perfect place to relax
    clean and very friendly staff and rooftop tiki bar
    nothing

    Published on 30 Jul 2022

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    Top Facilities

    parking

    bar

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    All Facilities for Hotel Metro, Autograph Collection

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Room Amenities Air conditioning, Safety deposit box, Heating.
    Food & Drink Wine/champagne, Snack bar, Outdoor furniture, Restaurant, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Dry cleaning.
    Services & Extras Key card access.
    Common areas Outdoor fireplace, Sun terrace, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
    General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre.
    Outdoor & View Terrace.

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