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Hyatt House Boston/Burlington

2 Van De Graaff Drive

Ranked 17 out of 50

8.6
587 reviews

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About Hyatt House Boston/Burlington

Hyatt House Boston/Burlington is a spacious and clean hotel offering excellent service and a range of amenities. The front desk staff, particularly Christina and Michelle, were friendly and accommoda (Read More)ting. The suite-style rooms are perfect for families. The hotel's convenient location allows for easy access to shops, restaurants, and attractions. Guests can enjoy the pool, garden, and outdoor fireplace, as well as the fitness center and business center. The complimentary breakfast and shuttle service provide added convenience. 

Room Types Available

One-Bedroom Suite with Two Double Beds
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This suite features a full kitchen, a work area, and a flat-screen cable TV.

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    One-Bedroom King Suite
  • Max 4 Adults
    •

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    This suite features a full kitchen, a work area, and a flat-screen cable TV.

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    Queen Room with Accessible Tub - Disability Access
  • Max 4 Adults
    •

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    This suite features a full kitchen, a work area, and a flat-screen cable TV.

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    Two-Bedroom King Suite
  • Max 6 Adults
    •

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    This suite features two bathrooms, a full kitchen, a work area, and a flat-screen cable TV.

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    Two-Bedroom Suite
  • Max 6 Adults
    •

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    This suite features two bathrooms, a full kitchen, a work area, and a flat-screen cable TV.

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    Hyatt House Boston/Burlington is featured in

    Guest Ratings For This Property

    8.6
    Based on 587 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.88

    Value For Money

    8.41

    Facilities

    8.67

    Guest Reviews

    Zach
    young couple
    5.0
    Passable
    Paid parking for a suburban hotel, have to enter a credit card online every day to park.
    Staff was friendly, large rooms.
    PAID PARKING. This used to be our favorite hotel in the Boston area, but they have recently made the parking PAID only. This is a suburban hotel with a big parking lot right out front. The reason people stay in these suburban hotels is because its convenient to just park and sleep. Now that you have to pay to park, get out your phone every day and go online and enter a credit card to park, we will just stay downtown and be closer to things, and pay to park down there.

    Published on 05 Jan 2024

    Brittany
    young couple
    9.0
    Superb
    Wonderful anniversary
    Beautiful room
    Paid for parking

    Published on 29 Nov 2023

    Joseph
    young couple
    9.0
    Superb
    It was a good stay generally.
    EverythIng
    Food used to be better. The-fact that we went a couple of days without room service. We found out later that we were supposed to inform the Front Desk if we wanted room service. We have stayed at the Hyatt approximately 5 or 6 times though this was the first time sinceCovid. ItIt

    Published on 26 Nov 2023

    Sydney
    family with young children
    9.0
    Superb
    Great stay for families
    The hotel was clean and the rooms were spacious. It was great for traveling as a family. The breakfast was great too.
    Had to pay $10 a day for parking in a suburban location.

    Published on 25 Nov 2023

    Pavel
    family with young children
    10.0
    Exceptional
    Exceptional
    Mattresses are superb

    Published on 22 Nov 2023

    Alan
    young couple
    8.0
    Very good
    Good
    Breakfast room, cleanliness of room, staff very friendly, nice location.
    Paying $10 per night to park my car in Burlington MA. When there were plenty of spaces and this is NOT Boston or even close. Was unaware of that yeah $50 max still too much.

    Published on 11 Nov 2023

    Andrew
    young couple
    9.0
    Superb
    Wet comfortable and relaxing
    The breakfast The rooms were clean The kitchen was nice
    Paying for parking

    Published on 06 Nov 2023

    Pelkey
    young couple
    8.0
    Very good
    Clean and friendly staff unfortunately paying for parking and water was a big down side.
    Very clean and breakfast was great
    You had to pay for parking and they left a bottle of water that was $6 if you drank it

    Published on 05 Nov 2023

    Jasmine
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff was amazing and very helpful and nice.

    Published on 03 Nov 2023

    Erika
    family with young children
    9.0
    Superb
    Superb
    Overall a great stay, room was clean, very nice and equipped with all toiletries needed. Love the kitchenette/suite set up. Kitchen stocked as well..Perfect for stay with family members. The free breakfast served was good and always a plus during your stay. Right down the street from a shopping plaza, we were able to walk to starbucks. Only about a 25 min drive to Salem where we spent most of our days. Checkout was at 12pm which was very helpful.
    Hotel parking should be free and included with stay since it's their own large parking lot. There's no other option of course because it's not located near street parking. One of the dryers did not work during my cycle and the clothes were left wet which delayed my check out and time to leave. Thankfully the front desk was accommodating. House keeping did not come in and clean between stays, only once we left. I had to keep waving people down to ask for supplies such as garbage bags, and leaving things in the hallway to dispose of etc.

    Published on 02 Nov 2023

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    Top Facilities

    parking

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    All Facilities for Hyatt House Boston/Burlington

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Hiking.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Additional bathroom, Hairdryer, Shower, Toilet.
    Room Amenities Hypoallergenic, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Desk, Seating Area, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Dishwasher, Refrigerator, Snack bar, Microwave, Kitchenware, Toaster, Grocery deliveries, Stovetop, Kitchen, Packed lunches, Oven, Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, DVD player, Radio, Flat-screen TV, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service.
    Common areas Sun terrace, Outdoor fireplace, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Sun umbrellas, Outdoor pool, Outdoor pool (seasonal), Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
    Transport Accessible parking, Shuttle service, Shuttle service (free).
    Shops Minimarket on site.

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