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Hotel

Hyatt House San Jose Airport

Japantown (4 kms from Silicon Valley University)

Ranked 17 out of 41 best hotels in san jose

8.5
(333 reviews)

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Top Facilities

parking

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King Room

  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a seating area, a wardrobe and a TV with cable channels. The unit has 1 bed.

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    King Studio Suite with Kitchen and Sofa Bed

  • Max 4 Adults
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    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom.

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    One-Bedroom King Suite with Sofa Bed and Kitchen

  • Max 4 Adults
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    This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    One-Bedroom Suite with Two Queen Beds with Kitchen and Sofa Bed

  • Max 6 Adults
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    This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 3 beds.

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    Specialty King Studio Suite with Sofa Bed and Kitchen

  • Max 4 Adults
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    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    One-Bedroom Specialty King Suite with Kitchen and Sofa Bed - Disability Access

  • Max 4 Adults
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    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    One-Bedroom Specialty Suite with Two Queen Beds, Kitchen and Sofa Bed

  • Max 6 Adults
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    The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

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    One-Bedroom King Suite with Kitchen

  • Max 2 Adults
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    This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

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    King Studio Suite with Kitchen

  • Max 2 Adults
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    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

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    Den King Room with Tub - Disability Access

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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    King Studio Suite with Kitchen and Accessible Tub - Disability Access

  • Max 4 Adults
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    This air-conditioned suite includes a TV with cable channels and a private bathroom.

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    Den King Room with Roll-in Shower - Disability Access

  • Max 2 Adults
  • Read More

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a seating area, a wardrobe and a TV with cable channels. The unit has 1 bed.

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    One-Bedroom Suite with Two Queen Beds with Sofa Bed, Kitchen and Tub - Disability Access

  • Max 6 Adults
  • Read More

    This air-conditioned suite includes a TV with cable channels and a private bathroom.

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    One-Bedroom King Suite with Sofa Bed, Kitchen and Tub - Disability Access

  • Max 4 Adults
  • Read More

    This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

    Read More

    One-Bedroom King Suite with Sofa Bed, Kitchen and Roll-In Shower - Disability Access

  • Max 4 Adults
  • Read More

    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    Location & Nearby Places

    Japantown (12.7 Km from city center)

    2105 N 1st St

    9 Nearby Attractions

    National Centre of Art and Culture

    5.5 km

    Children's Museum

    5.8 km

    Spirogyra Butterfly Garden

    4859.9 km

    Parque ZoolÑgico SimÑn BolÕvar

    4859.9 km

    Metropolitan Cathedral

    4860.0 km

    Gold Museum

    4860.2 km

    Costa Rican Art Museum

    4860.3 km

    Jade Museum

    4860.5 km

    Chirripo National Park

    4938.3 km

    See All Attractions

    All Facilities for Hyatt House San Jose Airport

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Lift.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Hairdryer, Shower, Toilet.
    Room Amenities Sofa bed, Wardrobe or closet, Seating Area, Ironing facilities, Heating, Air conditioning, Desk.
    Food & Drink Wine/champagne, Grocery deliveries, Special diet menus (on request), BBQ facilities, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Key card access, Alarm clock, Wake-up service, Key access.
    Media & Technology Video, Telephone, Cable channels, TV, Radio.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services ATM/cash machine on site, Invoice provided, Luggage storage, 24-hour front desk, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site, Pets allowed, WiFi available in all areas.
    Transport Shuttle service, Airport shuttle, Airport shuttle (free), Shuttle service (free), Accessible parking, Street parking.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.5
    Based on 333 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    8.96

    Value For Money

    8.48

    Facilities

    8.78

    Reviewers Mention About Hyatt House San Jose Airport

    The Hyatt House San Jose Airport is praised for its cleanliness, convenience, and comfortable beds. The breakfast is good with many options, although one reviewer found the omelet lady to be rude. Th (Read More)e rooms are described as clean and comfortable, with a walk-in shower and hot water. The breakfast includes fresh fruit, juices, potatoes, eggs, ham, and waffles. The staff at the front desk are friendly and helpful. Some reviewers mention a shuttle service to the airport. One reviewer specifically praises Darren for his excellent service at the bar. The only complaint is the small television and daily parking fees.

    Guest Reviews

    Brian
    young couple
    7.0
    Good
    Good
    Breakfast was cold

    Published on 26 Dec 2023

    Keith
    review category business travellers
    10.0
    Exceptional
    Clean, large rooms, free shuttle to the airport, friendly staff.
    Free airport shuttle is extremely appreciated; simple to book via front desk. Super friendly staff. Beautiful huge modern room with kitchen, living room, giant bathroom, and comfortable bedroom. Super clean.
    Unfortunately the cook called in sick, so no food available at the bar that night. Luckily, Denny's is mere steps away for a quick bite.

    Published on 27 Nov 2023

    Maritza
    young couple
    9.0
    Superb
    Overall a good experience staying here, a comfortable hotel with excellent price.
    I felt like staying at the Hyatt was very good value. It was a nice hotel and I felt very safe. The specific room that I got had a bed, living room, and kitchen and it was such a nice layout and visibly appealing. Everything was very clean. No loud noises at night although in the early morning you could hear the light rail and some planes since its near the airport.
    It was my first time at the hotel and after checking in I asked the front desk person in what direction to go in to reach my room. He responded that he couldnt say because other people were around? I found that weird but considerate I guess? I told him I dont mind that other people were around. He told me to use the elevator and so I asked where the elevator was since it was my first time there to which he annoyingly pointed in the direction of the elevator. That kind of made my first interaction/arrival to the hotel sour. My only complaint about the room was that the bathroom sliding door was extremely hard to open. I had to call my boyfriend to come and open it for me so we no longer used it for the rest of the night. I could see this being a problem if you plan on sharing a room with other people that are not family or significant others.

    Published on 28 Oct 2023

    Phil
    solo traveller
    8.0
    Very good
    Very good
    Front desk staff not friendly, seemed disinterested. Room phone didnt work. Housekeeping staff didnt speak English.

    Published on 19 Oct 2023

    Jan
    solo traveller
    10.0
    Exceptional
    Great stay!
    Location is perfect, it's wonderful the property offers a complimentary shuttle to/from the airport. Great breakfast. Staff is terrific!
    Nothing.

    Published on 17 Oct 2023

    Gina
    young couple
    7.0
    Good
    Got bumped to a smaller room which was disappointing. Other than that, everything else was nice.
    The room and facilities were very clean. The breakfast bar had great selections (eggs, oatmeal, bacon, sausage, waffles, fresh fruit, etc.). Loved that free coffee was available all day instead of only in the morning.
    I specifically booked a King suite for the larger size of the living area so that my husband and I could both work from the hotel room during our stay. When we arrived at the hotel, we were told that our room was given away and that we were "upgraded" to a double Queen suite instead. Sure, the room had an extra bed (which we didn't need), but the living area was much smaller, so I'm not sure why "upgraded" was the term they used. It felt misleading to me, and the smaller space didn't accommodate us well for working. As Jerry Seinfeld said, what's the point of making a reservation if they didn't hold the reservation? This was disappointing, especially because I expected more from the Hyatt brand. We still had to pay the nightly rate for the King suite, though I'm guessing the hotel couldn't change that since we booked through Booking.com and not directly on the Hyatt website.

    Published on 17 Oct 2023

    Ricky
    review category business travellers
    8.0
    Very good
    Very good
    The staff were very friendly and helpful and always greeted you with a smile. Veronica was amazing and helped me sort out a complex query. Thank you Veronica.
    The cleaning is every third day and being on a business trip, It would have been nice to come-back to a fresh room daily. Compared to other parts of the world, this is standard bare minimum.

    Published on 16 Oct 2023

    Gustaf
    review category business travellers
    10.0
    Exceptional
    A quality stay at an affordable price. I've stayed twice in two years and will return.
    The custom omelettes for breakfast are a treat and the staff extremely friendly. Just don't be fooled by the close to identical Decaf coffee dispenser! The airport shuttle was on time and driver very friendly.
    Try booking a room farther away from the main road. The ringing from the train can be quite loud in the rooms closest to it. No issue if you use ear plugs while you sleep.

    Published on 13 Oct 2023

    Cheng
    family with young children
    8.0
    Very good
    Very good
    Room is clean and nice breakfast
    None

    Published on 11 Oct 2023

    Cindy
    young couple
    10.0
    Exceptional
    Exceptional
    There wasnt half and half creamer for coffee

    Published on 29 Sep 2023

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