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About Hyatt Regency Kuantan Resort
Located in Kuantan, the Hyatt Regency Kuantan Resort offers a wonderful beachfront experience with stunning ocean views. The rooms are clean and provide many amenities, ensuring a comfortable stay. T (Read More)he resort features two beautiful pools by the beach, perfect for relaxation. The friendly and helpful staff are always ready to assist. Guests can enjoy a buffet breakfast with various cuisines and enjoy the beach, which is not crowded during weekdays. The resort also offers a fitness center, spa and wellness center. Overall, the resort provides a great experience with the beach being its major highlight.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit offers 2 beds.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this triple room also offers a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this triple room also offers a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 2 beds.
The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit offers 1 bed.
The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit has 2 beds.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit offers 2 beds.
The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This suite has a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit has 1 bed.
This spacious and stylish 68 sq m room with garden views, offers a master bedroom with one king bed, separate living spaces with one queen sofa bed and a daybed. Ideal for families with young children or for�extended�stays.
The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit has 1 bed.
Dont eat at the restaurant, better go outside.
The hotel staff were horrible. We were 5, ordered lunch, 3 meals were ok not really good but ok, but the remaining two had rice not well cooked, we called the staff who served us and pointed this out, asking nicely if the rice would be changed so we caj continue with our meal, she said ok and took the food away, we waited an hour, no feedback. We called the manager who after listening to us, asked us so what do you want? How do you expect the staff to know customer service if the manager is rude?
We also ordered suprise birthday cake to be delivered to our room at 11 p.m (ordered during the day at 1 p.m) and no delivery was made, my husband had to physically go and ask again.
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Published on 02 Jan 2024
Kiran
family with young children
9.0
Superb
Superb
Everything about the hotel from the service of the staff, food options available, the hotel pool, the fact that its next to the beach and especialy the room layout. All in all a great stay !
None
Published on 01 Jan 2024
Shariffah
family with young children
8.0
Very good
Great weekend get-away
Ambiance
Room not sound proof.
Published on 31 Dec 2023
Navid
family with young children
1.0
Bad
Bad
Just the location
From the moment we reached there was a disaster We had requested for early checking We did not get the early check in and we checked in 1 hour later than standard checking time We checked in at almost 5:00 p.m. We waited an hour and a half.
One of the rooms had a problem with the air aircon system so the room was very humid and wet, floor was wet and when we complained they just mopped the floor and they put the air content temperature on 18degree and they asked us not to touch the air.
The room was as cold as f*** and with the witness in the room My mother got sick.
So we left the next day and we shortened our trip.
When I asked them to change the room the first night they said it's not possible.
(Read More)
Published on 31 Dec 2023
Ashmartin
family with young children
7.0
Good
Average stay
Location and ease of check in / out
Pool bar was closed during peak hours, lack of staff around the pool area. Beach is not private, everyone can access. Definitely not one of Hyatt's best
Published on 30 Dec 2023
Khairiyah
family with young children
6.0
Pleasant
Air cond
Ambience and location
The floor was wet due to air-conditioning.too cold
Published on 30 Dec 2023
A
solo traveller
4.0
Disappointing
Very disappointing
Location
1. Your housekeeping did vacuuming of a room next door (i believe) at 2 freaking am on Christmas day. I called the front desk and it still continued for 5-10 mins. Crazy and inconsiderate.
2. Some cushions at the cafe are so dirty and crumbles of food found in between the chair panels. I did verbally complaint.
3. I waited for a good 5 mins standing behind 2 of your staff at Kampung (counter), they were arguing about someones orders etc. They didnt even acknowledge me at all. This is so not a 5 star establishments service.
4. Kapitan chicken is super salty!
Tennis equipment, Beach, Tennis court, Golf course (within 3 km).
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Hypoallergenic, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Ironing facilities.
Food & Drink
Wine/champagne, Restaurant, Kid-friendly buffet, Breakfast in the room, Special diet menus (on request), Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services
Concierge service, 24-hour front desk, Invoice provided, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Pool and wellness
Outdoor pool (all year), Massage, Kids' pool, Beachfront, Spa/wellness packages, Outdoor pool, Back massage, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Pool bar, Spa and wellness centre, Full body massage, Sun loungers or beach chairs.
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