Hyatt Regency West Hanoi, Hanoi, Vietnam | Photos, Reviews & Deals @Holidify

About Hyatt Regency West Hanoi

With a luxurious spa, a cocktail lounge, a restaurant and several other facilities, this 5 star accommodation is located at a distance of around 2 km from Keangnam Hanoi Landmark Tower, around 7 km from Hanoi Temple of Literature, Vietnam Fine Arts Museum, West Lake, and Quan Thanh Temple, and around 8 km from St. Joseph Cathedral. The beautifully decorated rooms with high-end facilities and services increases the popularity of the property.

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King Room with City View

Max 3 Adults

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The spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Twin Room with City View

Max 3 Adults

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The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This double room provides parquet floors, a flat-screen TV and city views. The unit has 2 beds.

Deluxe King Room with City View

Max 3 Adults

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The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features parquet floors, a flat-screen TV and city views. The unit offers 1 bed.

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Location & Nearby Places

Ba Dinh District (6.9 Km from city center)

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District

15 Nearby Attractions

Keangnam Hanoi Landmark Tower

2.0 km

Vietnam Museum of Ethnology

3.5 km

Voi Phuc Temple

3.8 km

Hanoi Zoo

3.9 km

Lotte Observation Deck

4.7 km

Bao Son Paradise Park

5.0 km

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All Facilities for Sheraton Hanoi West

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour, Cooking class, Themed dinner nights, Golf course (within 3 km), Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Washing machine, Sofa bed, Clothes rack, Seating Area, Safety deposit box, Hardwood or parquet floors, Air conditioning, Desk.
Food & Drink	Wine/champagne, Kid-friendly buffet, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Room service, Refrigerator, Electric kettle, Snack bar, Restaurant, Dining table, Fruits, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Lockers, Key access.
Media & Technology	Flat-screen TV, Telephone, TV.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas	Garden.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Free parking.
Entertainment and family services	Indoor play area, Babysitting/child services, Casino.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Pool with view, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Fitness, Spa facilities, Hammam, Foot bath, Outdoor pool, Personal trainer, Back massage, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Head massage, Pool bar, Spa and wellness centre, Full body massage, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off, Parking garage.
Outdoor & View	Terrace, City view, View.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 129 Reviews

100% verified reviews

Comfort

8.67

Cleanliness

8.47

Value For Money

7.84

Facilities

8.21

Guest Reviews

Sandi

review category business travellers

10.0

Exceptional

Wonderful staff who go out of their way to give you fabulous stay.

The staff were wonderful Rooms cleaned every day Bathroom products of a good quality Three complimentary pieces of laundry a day is so welcome when you are staying for work

Published on 21 Dec 2023

Elaine

review category business travellers

8.0

Very good

Excellent stay. Staff very attentive and friendly. Great for a longer work stay on the residence side,

Location is great for my purpose. Beds are awesome and comfortable. Like access to the spa and gym.

Cost of food and drinks. No coffee machine in the rooms. The kitchenettes are not super well equipped. Only one treadmill working well. Others were sporadic.

Published on 16 Dec 2023

Ezenwaogene

young couple

10.0

Exceptional

really enjoyed it

it was cool

The Room Prices are quite high

Published on 13 Dec 2023

David

review category business travellers

7.0

Good

Need to improve the food offering and quality.

The food from the restaurant is poorly prepared. Bad taste. such as the Japanese curry rice and western food burger

Published on 24 Nov 2023

Oliver

group

7.0

Good

Over all it was a good high end hotel

The shower and bathroom facilities were and issue - we has to ask a plumber to fix the bath and the shower head was low quality.

Published on 23 Nov 2023

Shadfar

family with young children

8.0

Very good

Perfect and relaxing stay

Lovely hotel located in one of good areas of Hanoi. Friendly and polite staff ready any time to help. My family and I really enjoyed staying there. Highly recommended hotel.

No negative point, all good.

Published on 18 Nov 2023

Vanban

group

10.0

Exceptional

Great stay

Front desk service was great

None

Published on 14 Nov 2023

Jiahn

review category business travellers

9.0

Superb

Would rather stay leisurely in the hotel, specifically, at Regency Club Lounge for non-working days.

Having breakfast always at Regency Club Lounge with excellent reception and heartly services over the 11 days of stay, leisurely with long duration of operation hours. Highly recommended for Club Access option.

Less versatility of food options at Regency Lounge, especially on dinner occasions. Fixed shower head over-hung right under the ceiling of shower room made it very inconvenient for shower experiences. Acoustic insulation could have been improved at the side of room entrance, specifically, the guestroom door.

Published on 29 Oct 2023

Dominic

review category business travellers

6.0

Pleasant

everything was decent but first time i had experienced loss of property in the room. left my bluetooth ear piece in the room. after investigation hotel deem that their staff did not take it, while i did not bring it out of the hotel room for the entire trip. in the end the item was not found and the hotel only offered to assist if i wanted to make police report which i didnt want as the item was not too expensive to warrant it.

Published on 20 Oct 2023