ibis Melbourne Hotel and Apartments

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Wheelchair accessible
• Non smoking rooms
• Lift
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Toilet with grab rails
• Accessible by lift
• Walk in shower

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Conditioner
• Toilet

Building characteristics

• Private apartment in building

Room Amenities

• Sofa
• Cots
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Seating area
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Fold up bed
• Non feather pillow
• Ironing facilities
• Heating
• Socket near the bed

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Microwave
• Vending machine (drinks)
• Kitchenware
• Wine glasses
• Restaurant
• Toaster
• Kid friendly buffet
• Kitchenette
• Vending machine (snacks)
• Dining table
• Special diet menus (on request)
• Kid meals
• Dining area
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Key access

Layout

• Window

Media & Technology

• Ipod dock
• Tv
• Radio
• Laptop safe
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Luggage storage
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Parking
• Private parking
• Parking on site
• Wifi available in all areas

Transport

• Parking garage

Outdoor & View

• City view