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Imperial Hotel

13-15 North Drive

Ranked 22 out of 39 best hotels in norwich

9.0
755 reviews

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Room Types Available

House Single
  • Max 1 Adult
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    Located on the first and third floor, this single occupancy room includes an easy chair and a desk/dressing table. It features a small 4ft double bed for extra comfort, ideal for the solo traveller or for a guest accompanying a family. En suite facilities have either a shower, or a bath with shower over.

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    House Double
  • Max 2 Adults
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  • 1 Photo available
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    This room features an en suite bathroom with either shower or bath, a flat-screen TV and tea/coffee making facilities.

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    Best Sea View
  • Max 2 Adults
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    Located at the front of the hotel on the first floor, this room type features beautiful views out over sandy North Beach and the sea. Two of these rooms have balconies. It also has air conditioning, bath robes, and tea and coffee making facilities with in-room fridge containing fresh milk and mineral water.The rooms have a super king size bed which can also be arranged as twin beds. Please advise required bed configuration at time of booking.

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    Family 4 Suite (2 adults & 2 children)
  • Max 2 Adults
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    Located on the first, second and third floor, this Family Room features a 5ft king size bed in parent?s room, 3ft bunk beds in children?s room, and a cot available on request. It can accommodate children upto the age of 15.The parents room has a 40? television. The adjoining children?s room has bunk beds and a smaller television. Both rooms share one en suite bathroom with bath and shower, which is accessed from the parent?s room. Air-conditioning is provided.

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    Family 3 / Twin
  • Max 3 Adults
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    Located on the first, second and third floor, the Triple Rooms have a double bed and a single bed together in one bedroom. A cot can also be provided for a baby, please ask for details at the time of booking.This room is ideal for a family of 3, or 2 adults who want a spacious twin bedroom.En suite facilities have either a shower or bath with shower.

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    House Double / Twin
  • Max 2 Adults
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    Located on the first, second and third floor, this King or Twin room features a super king size bed, which can also be arranged as twin beds if preferred. Please advise required bed configuration at time of booking. En suite facilities include either walk-in showers or shower over bath.One of this room type has a wet-room and grab rails. Please telephone to book this specific room.

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    Sea View Double
  • Max 2 Adults
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    Located on the second and third floors, the Sea View King rooms have outstanding views over North Beach to the sea, and a king size bed. En suite facilities include shower over bath. All rooms have air conditioning.

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    Sea View Double / Twin
  • Max 2 Adults
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    This room can be set as a super king or twin beds and has a sea view. It comes complete with a 40-inch flat-screen TV with SMART box for browsing the web and air con.

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    Imperial Hotel is featured in

    Guest Ratings For This Property

    9.0
    Based on 755 Reviews
    100% verified reviews

    Comfort

    9.21

    Cleanliness

    9.23

    Value For Money

    8.63

    Facilities

    8.79

    Reviewers Mention About Imperial Hotel

    The Imperial Hotel received high praise for its breakfast service, with quick and polite staff who accommodated a push chair at short notice. The food was tasty, well-presented, and cooked to order. (Read More)The reasonable prices, excellent service, and quality of the meal led the reviewer to highly recommend the hotel for dining. Booking a table in advance is recommended due to its popularity as one of the best dining spots in town.

    Guest Reviews

    Alistair
    young couple
    5.0
    Passable
    Passable
    The view
    Heating system, a lot of areas were cold, had to keep heating on in room all day long, room service charged 3.50 per person, menu was set because of time of year, no variation.

    Published on 16 Dec 2023

    Helen
    solo traveller
    6.0
    Pleasant
    Nice place but poor breakfast
    very clean and fresh looking, beautiful
    Rooms are very small. Breakfast was shockingly bad. cold items and everything was different temperatures. we had an appointment to get to so didnt have time to wait for another

    Published on 14 Dec 2023

    Garry
    solo traveller
    10.0
    Exceptional
    Impressive imperial
    The rooms have been recently refurbished to a very high standard. The staff were friendly and the breakfast was great.
    There was nothing to dislike

    Published on 07 Dec 2023

    Claire
    young couple
    10.0
    Exceptional
    Lovely welcoming place to stay rooms were very comfortable .
    Rooms were lovely staff were amazing and very welcoming
    No bath in the room

    Published on 04 Dec 2023

    Jose
    young couple
    10.0
    Exceptional
    The facilities provided. The breakfast options. The way the staff interact with customers is excellent. I would certainl
    The location, the facilities in the room, the breakfast options, the way the staff interact with customers. I choose the sea view room. It was soo nice.

    Published on 03 Dec 2023

    Jeremy
    solo traveller
    9.0
    Superb
    Very enjoyable stay - hope to visit again!
    Very good breakfasts - it was nice to be able to sit on the terrace one morning with sea view; very good dinners: excellent soups and very tasty mains with good choice of house wines. Pleased with the quantity so worth c.45 each time. Friendly approachable staff, particularly Cafe Cru manager/staff and Victoria (waitress). Excellent comfortable bed. Well appointed room with nice view. Convenient and quiet location.
    Minor quibble: a little lacking in lounge space. Really only Reception area and Bar which was more like a corridor.

    Published on 02 Dec 2023

    Reginald
    young couple
    10.0
    Exceptional
    Very Lovely and restful Break
    The ROOM service was great Breakfast included was a Plus also Great
    N/A

    Published on 30 Nov 2023

    Alison
    young couple
    10.0
    Exceptional
    Really enjoyed or stay and will be back.
    The room was very clean with a comfortable bed and good pillows and tea/coffee making facilities. The breakfast was excellent and plenty of it we also had our evening meal there which was lovely. The staff were so helpful and friendly always with a smile.
    The hot water did take quite a while to heat up but that's the only very small dislike.

    Published on 28 Nov 2023

    Andrew
    young couple
    9.0
    Superb
    Superb
    Everything

    Published on 18 Nov 2023

    Deborah
    solo traveller
    9.0
    Superb
    Superb
    Breakfast was great room was lovely and clean. Evening meal was horrible but would go back for another try.
    Evening meal Poor.

    Published on 17 Nov 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Imperial Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Live sport events (broadcast), Beach, Tennis court, Hiking, Bowling, Themed dinner nights, Mini golf, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Fan, Ironing facilities, Heating, Pants press.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Restaurant, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Room service, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service, Key access.
    Media & Technology Cable channels, Video, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Transport Accessible parking, Car hire.
    Pool and wellness Beachfront.
    Outdoor & View Terrace, View, Sea view.

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