To accommodate a family in our guest bedrooms, in some cases a foldaway bed will be used. If guests require a cot, they should ask at the time of booking.
To accommodate a family in our guest bedrooms, in some cases a foldaway bed will be used. If guests require a cot, they should ask at the time of booking.
Guests were impressed by the character and cleanliness of Imperial Hotel Blackpool. The rooms were described as lovely, with some areas in need of minor renovation. Visitors enjoyed the nightly enter (Read More)tainment and friendly staff. Despite some suggestions for improvement, such as adding background music and reopening the gym, many praised the hotel's historic charm and delicious food. Overall, guests had a positive experience and would consider staying again.
Guest Reviews
Peter
young couple
8.0
Very good
I'd stay again
The breakfast was very nice as was the evening meals. The location is good as you can catch the tram or bus outside for both directions. You can walk down to Blackpool town from the Hotel. Hotel areas nice and warm being December. The downstairs of the hotel is very decorative and kept in good order.
The towels and dressing gown provided could do with replacing. Couple of maintenance issues in the bedroom and bathroom need addressing but I'm sure this must be an ongoing thing as it is an old building. Didn't spoil our holiday.
Published on 04 Jan 2024
Sarah
family with young children
6.0
Pleasant
Nice, but a bit disappointing
Nice hotel, and friendly receptionist
You had to pay an extra 9 per night for parking, the offer of drink and cake on check in didn't happen, in fact the lady handing these out walked away from my daughter after giving them to another set of guests. The hotel was very warm, with no ability to turn down the temperature in the room. Having to wait 25 minutes to be seated for the buffet breakfast, only using the small Palm court restaurant, when the massive function room was across the hallway and could have been used instead.
Published on 04 Jan 2024
Karen
family with young children
8.0
Very good
Very good
The hotel itself was a lovely old, well maintained building of very ornamental standards.
Staff at breakfast time were excellent in providing an efficient serve to the number of guests in relation to the size of the breakfasting room. Whilst it was fairly large, the guests' numbers exceeded the space, but staff were able to keep the tables flowing to reduce any excessive waiting time.
It was great having the In House Cinema when there were none nearby, and the weather was very unpredictable!
Bedroom was standard but great shower!
Nothing really.
Published on 04 Jan 2024
William
young couple
8.0
Very good
very wet
breakfast was very good,great selection from hot and cold buffet, and very good service from staff.
being asked to pay 20 pounds to get in 1 hour early,and prices at the bar . rooms a bit dated but very clean and tidy,cleaners do a great job
Published on 04 Jan 2024
Kirsty
family with young children
10.0
Exceptional
Exceptional
Breakfast was lovely.
Published on 03 Jan 2024
Scott
family with young children
3.0
Poor
Good and bad
Location was good,
Toilet had a wee stain on the seat when we checked in, bathroom.was old and dated with stained silicone around fixtures and fittings, and was woken up on the morning of the 30th December by a chalet maid letting herself into the room while we was still in bed. When mentioned at reception they said it was a training issue
Published on 03 Jan 2024
Joseph
family with young children
9.0
Superb
Superb
Everything except, see below
Same as stay earlier, the gents toilet adjacent to the dar and reception need a DEEP, DEEP CLEAN.
Published on 03 Jan 2024
Alan
young couple
8.0
Very good
Made us smile. Good old fashioned surroundings with staff who delivered every time.
Transported back in time in this lovely place.
Food and service were fabulous.
Parking charge of 9 per night. Bed smaller than Im used to, so didnt sleep particularly well.
Published on 02 Jan 2024
Rich
young couple
10.0
Exceptional
Excellent stay. Brilliant hotel with excellent staff. From checking in to checking out. Top class
Live sport events (broadcast), Golf course (within 3 km).
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift.
Safety features
Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility
Upper floors accessible by elevator, Toilet with grab rails.
Wardrobe or closet, Private entrance, Seating Area, Iron, Fold-up bed, Ironing facilities, Heating, Socket near the bed, Pants press, Desk, Carpeted.
Food & Drink
Wine/champagne, Kid-friendly buffet, Packed lunches, Special diet menus (on request), Kid meals, Room service, Electric kettle, Snack bar, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service.
Media & Technology
Flat-screen TV, Telephone, TV.
Common areas
Sun terrace.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
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