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About Issacs Residency
The Issacs Residency is located on a hilltop, looking over the charming Munnar city. This hotel offers premium family stays with a garden, a terrace, and a bar. It is recognized by the Department of (Read More)Tourism, Govt of India. It is an ideal destination to revitalize yourselves. Eravikulam National Park is 24 km from the Issacs Residency. A multi-cuisine restaurant Three River is there, offering Chinese, Asian, Indian, and seafood delicacies.
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room has soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
The spacious double room offers soundproof walls, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 2 beds.
Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.
This suite features a hot tub. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Food and overall services are very bad. Management doesn't even care if you make a complaint.
During the check in they mentioned that the kitchen is open throughout the day however when we requested for evening tea and some snacks...we were informed that the kitchen is closed and will only open for dinner.
Breakfast was excellent - nice assortment of food, great service, nice ambience.
I went for an early morning walk up the hill road and had beautiful views as the sun rose.
Hotel was quiet, nice for sleeping, and very clean.
Staff members were very professional and pleasant.
Published on 01 Jan 2024
Andrea
with friends
8.0
Very good
Very good
Super staff - very nice and helpful.
Good central location
Great having coffee and tea in the room
A bit pricey.
Somewhat noisy
Published on 31 Dec 2023
Basu
family with young children
1.0
Bad
Bad
The hotel manager was very rude with us. He threw his phone and told us to get out. We had booked a cab and the cab charges us 2500 . The cab was supposed to take us to devikulam lake but the cab didn't and we were charged the entire amount .
Hotel manager didn't help with food services . The food is average
Published on 31 Dec 2023
Blesson
family with young children
8.0
Very good
Met our requirements and can be recommended to others.
Location, front side Mountain View, staff, restaurant and food
If family give single double bed instead of two joining. Moreover back side view is useless. Make it something better than the dump ground of sanitarywares.
Published on 31 Dec 2023
Arun
family with young children
9.0
Superb
Our stay was memorable and comfortable.
Courteous staff, excellent maintenance.
Was a bit pricey
Published on 28 Dec 2023
Kalpesh
family with young children
5.0
Passable
Great location but beware of numerous power cuts!!!
Great location in the center of Munnar. Room was large sized with washrooms with good water pressure.
The place had power cuts every 5 minutes. While the inverter will go on in a second, you cant watch TV for 10 mins before the TV turns off or take a shower and the lights go off and then come back on. Terrible experience when we just wanted to relax and watch TV in the room.
Published on 28 Dec 2023
Abhijeet
family with young children
8.0
Very good
Very good
Location is good. you can take a walk in market. also you can go in all 4 directions for tourist spots visits.
Published on 28 Dec 2023
Helene
young couple
9.0
Superb
Excellent accommodation and professional staff!
Loved corner deluxe room (201) and despite being near lift shaft, it was mostly quiet. Hotel is beautifully clean, and staff are friendly, professional, and keen to please. The Three Rivers Restaurant has a nice ambience and serves excellent food and also wine and beer.
Walking out of hotel for first time as entrance/exit is right on road on a sharp bend and Indian driving is really scary! Was a bit shocked when we saw Christmas lights being strung in front of our window as I like complete darkness to sleep. Luckily, they didn't interfere too much.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Tour or class about local culture.
Cleanliness & disinfecting
Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas
Garden, Picnic area.
Reception services
Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General
Parking, Private parking, Free parking, Parking on site.
Pool and wellness
Massage, Fitness centre, Spa facilities, Spa and wellness centre.
Transport
Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View
City view, Mountain view, Landmark view, View, Garden view.
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