Itsy By Treebo - Heraa International

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines

Miscellaneous

• Non smoking rooms
• Lift
• Family rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Accessibility

• Accessible by lift

Bathroom

• Shower
• Private bathroom
• Free toiletries
• Toothbrush
• Body soap
• Toilet
• Shampoo

Room Amenities

• Trash cans
• Air conditioning
• Wardrobe or closet
• Desk
• Mosquito net
• Fan

Food & Drink

• Bottle of water
• Room service

Safety & security

• Fire extinguishers
• Cctv in common areas
• Smoke alarms

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry

Services & Extras

• Wake up service
• Towels
• Key access
• Linen

Media & Technology

• Tv
• Satellite channels
• Flat screen tv

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• 24 hour front desk

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Wifi available in all areas