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JW Marriott Hotel Frankfurt

Frankfurt City Center (0 kms from Zeil Shopping Street)

Ranked 15 out of 50 best hotels in frankfurt

8.6
(1333 reviews)

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Top Facilities

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Deluxe King Room

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Panoramic Deluxe King Room

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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    Grand Deluxe King Room

  • Max 2 Adults
  • Read More

    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Skyline Deluxe King Room

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Junior King Suite

  • Max 4 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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    Skyline Junior King Suite

  • Max 2 Adults
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    Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

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    Grand Deluxe King Suite

  • Max 2 Adults
  • Read More

    Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

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    Panoramic Suite

  • Max 2 Adults
  • Read More

    Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

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    Deluxe Corner King Room with Sofa Bed

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

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    Location & Nearby Places

    Frankfurt City Center (0.5 Km from city center)

    Thurn-und-Taxis-Platz 2

    15 Nearby Attractions

    Eschenheimer Tower

    0.2 km

    Hauptwache

    0.2 km

    Kleinmarkthalle

    0.3 km

    St. Paul's Square

    0.5 km

    New Old Town Frankfurt

    0.5 km

    Frankfurt Cathedral

    0.6 km

    Romerberg

    0.6 km

    Goethe House

    0.6 km

    Iron Bridge Frankfurt

    0.8 km

    Main Tower Frankfurt

    0.8 km

    Museum Embankment Frankfurt

    1.1 km

    Frankfurt Zoo

    1.2 km

    Stadel Museum Frankfurt

    1.5 km

    Gruneburg Park

    1.9 km

    Palm Gardens Frankfurt

    2.1 km

    See All Attractions

    All Facilities for JW Marriott Hotel Frankfurt

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Tour or class about local culture.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area, Allergy-free room.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Heated pool, Air conditioning, Desk, Fan.
    Food & Drink Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Electric kettle, Restaurant, Minibar, Fruits, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Valet parking, Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site, Pets allowed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Massage, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Manicure, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, View.

    Guest Ratings For This Property

    8.6
    Based on 1333 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.94

    Value For Money

    7.81

    Facilities

    8.67

    Reviewers Mention About JW Marriott Hotel Frankfurt

    The JW Marriott Hotel Frankfurt offers a perfect guest experience with fast and friendly check-in, stunning rooms with city views, and tasteful decor. The breakfast is exceptional with fresh juices a (Read More)nd a variety of options. The location is superb, within walking distance of the main center. The staff is friendly and dedicated to ensuring a comfortable stay. The only minor issues mentioned were with electronics in the room and a lack of toothbrushes and toothpaste. Overall, the hotel is highly recommended for its convenient location, well-maintained rooms, friendly staff, and great experience.

    Guest Reviews

    Sophia
    family with young children
    10.0
    Exceptional
    A STAY TO NOT TO BE MISSED!
    I have stayed in many Marriott hotels, last years in NY was a disaster, but I believe in giving the benefit of the doubt, so I booked again in Frankfurt. So, this Marriott is a favourite, so far. Unfortunately, I spent more time than I had intended in my room, because I had the flu, so I could not go out. But my misfortune was short lived! I got my moneys worth in use, which I did not mind, because the room was clean, the bed was super comfortable, the pillows were fluffy, the tv had lots of choice, there was internet, room service was perfect ( apart from the pizzaI am very picky)plus I got to go outside for just a little, believing that I felt better, and saw that the location was central and close to many shops and the various attractions. Breakfast at the Marriott is always amazing for choice and quality of ingredients. The staff were very helpful, from concierge, reception, housekeeping to restaurant staff, they were all polite and professional. My family and I decided, to join the New Years dinner, which had a perfect menu ( my daughter would not agreeshe does not like fish, but what can we do!) and the music was a one man show with a festive repertoire, who had us dancing! We were a bit late in attending though, because in Greece we do not go out to dinner until after 8pm, so the chef & staff probably wanted to strangle us! Our apologies! And then lets not forget the New Years Eve fireworks, since I could not go out, I enjoyed it from my window! Next time maybe I will get to enjoy the city too!
    As the 31st was a Sunday, all the shops were closed, apart from some coffee shops in the mall area next door. I really did not want to mention this, but it just bothers me a little when I do not have the choice to pay for services in cash. Even though cards are a great convenience, they can be lost or stolen or eaten up by the bank machines and having some cash is a necessity when travelling. The Euro is still legal tender and as a business Marriott management has an obligation to accept currency, up to a certain legal amount according to each county guideline. We can philosophise on the subject, but the fact remains.

    Published on 04 Jan 2024

    Souzan
    young couple
    7.0
    Good
    Not that we expected.
    The hotel didn't meet our expectations. You didn't get the feeling of staying in a 5-Star Hotel. First of all the room wasn't spacious. The pillows on the bed were weird. There was 4 large pillows ca 100cm100cm, none of which was suitable to sleep on. It was the kind of pillows you have on a bed to lie you back to when you're sitting on the bed. It should have been 2 large pillows and 2 normal ones. The TV wasn't a smart tv, we couldn't connect our mobile phones to it, although we tried for more than 20'. It's the 2024, a smart tv is standard requirement in a 5 star hotel. Another problem was the heating, it didn't funcuton properly, we manged to get the room warm but it took hours. What's more, we were staying there on New Year's Eve and they didn't offer us so much as a welcome drink or a guest-special price for the New Year's Eve dinner.

    Published on 02 Jan 2024

    Erika
    family with young children
    10.0
    Exceptional
    It was an excellent pre Christmas holiday treat.
    Everything. The room was gorgeous. We loved the elevator system. The front desk staff were excellent - very professional, attentive, truly 5 star. A special thanks to Thomas, Lili and their colleagues. Housekeeping was very prompt and efficient. Bartender was very pleasant. Concierge and the porter service was very helpful and pleasant. Also, the location couldn't be better, everything was in a few minutes walking distance: shopping, Christmas markets, museums, restaurants.

    Published on 30 Dec 2023

    Michael
    solo traveller
    9.0
    Superb
    Great location, great view, a bit pricey.
    Great location at the town center, easy to reach by train directly from the airport or main station within a few minutes. High rise building with an awesome view. My "Skyline Deluxe King Room" on the 15th floor had been freshly renovated and was quite large (about 7.5 x 6.5 m) with a very clever layout, a large bathroom with a bathtub, a coffee maker and a large bed with feather pillows. The receptionist was friendly and helpful and walked with me to the elevator to explain how to order the elevator with your room key.
    There is free WLAN available, but you can buy "priority WLAN" for 10 / day, which I haven't experienced in a hotel in 20 years. The breakfast is super expensive at 40 (advanced booking) or 48 (walk-in) per person. I found an artificial eye lash on the carpet which seems odd as I (55, male) am definitely not using any and if the maid had lost one, she must've noticed, right?

    Published on 27 Dec 2023

    Georges
    young couple
    8.0
    Very good
    Comfortable stay but missing 5* sparkle and service !
    The beds were very comfortable and the staff was friendly! Especially the valet parking staff were very friendly!
    In general the room was lacking amenities! We also ordered Camomile Tea from room service, it never came and when we asked, they said dont have any! For a 5* hotel its a bit disappointing!

    Published on 26 Dec 2023

    Aaron
    review category business travellers
    8.0
    Very good
    Decent stay. A bit disappointed in the facilities
    Great location
    The access to the swimming pool and sauna areas was difficult to reach and locate.

    Published on 22 Dec 2023

    Amira
    young couple
    10.0
    Exceptional
    my stay is good and comfortable
    i like the location it in the city and shopping center the staff is friendly
    every thing ok

    Published on 20 Dec 2023

    Nasser
    group
    10.0
    Exceptional
    Wonderfull
    Location, staff and room size
    Nothing

    Published on 19 Dec 2023

    Amenah
    family with young children
    6.0
    Pleasant
    It was okay.
    The most thing I like about the hotel is the concierge (timo) he was so informative and helpful. He is the only reason that I book this hotel again.
    The service is very slow. The staff are not fluent english.

    Published on 16 Dec 2023

    Derya
    family with young children
    9.0
    Superb
    A great hotel and location
    The location is great. Everywhere is walking distance. A shopping mall is next to Hotel (grocery,restaurants,cafe,global blue office etc...)

    Published on 14 Dec 2023

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