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Kilaguni Serena Safari Lodge

Tsavo west Park

Ranked 16 out of 40 safari lodges in kenya

8.9
128 reviews

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Room Types Available

Standard Double Room
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Featuring views of either the waterhole or the Chyulu Hills and surrounded by shaded gardens, this room is built with natural volcanic stone walls.It includes a private bathroom with shower, a private veranda and a work desk. The bed is completely draped in a mosquito net.

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    Standard Twin Room
  • Max 3 Adults
    •

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    View Deal
    Featuring views of either the waterhole or the Chyulu Hills and surrounded by shaded gardens, this room is built with natural volcanic stone walls.It includes a private bathroom with shower, a private veranda and a work desk. The bed is completely draped in a mosquito net.

    Read More

    Kilaguni Serena Safari Lodge is featured in

    Guest Ratings For This Property

    8.9
    Based on 128 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    8.97

    Value For Money

    8.22

    Facilities

    8.7

    Reviewers Mention About Kilaguni Serena Safari Lodge

    The Kilaguni Serena Safari Lodge receives positive reviews regarding friendly staff, clean and spacious rooms with fantastic views, well-maintained gardens, and a well-located swimming pool. Guests a (Read More)ppreciate the efforts made to accommodate a one-year-old's needs. However, improvements are suggested in terms of Christmas entertainment and generosity, with a recommendation for corner rooms to avoid noise from other guests. The lodge is described as marvelous, with a perfect view, delicious food, and worth the price. Overall, it is considered a great place and a memorable experience.

    Guest Reviews

    Armanda
    family with young children
    9.0
    Superb
    Great to get away from Nairobi for 3 nights!!
    Great view of Kilimanjaro! All rooms were spick and span. I organised a surprise birthday cake with the traditional accompaniment of the staff singing and clapping which was perfectly orchestrated! Cake was delicious!!! In true Serena fashion, all the staff were friendly and helpful.
    The food was not as good as usual. The dining hall/lounge are looking a little tired also the tea and coffee service was never properly stocked Too many tour drivers mingling with guests.

    Published on 23 Dec 2023

    Thi
    solo traveller
    8.0
    Very good
    Good but some hiccups.
    Beautiful location. Staff are lovely and food is very good.
    The first nights room was very basic for the price . Lots of insects came through the rip in the window screen and mosquito netting over the sleeping area. To the lodges credit, they changed my room when I raised it to them.

    Published on 06 Dec 2023

    Jed
    family with young children
    9.0
    Superb
    The beautiful surroundings, comfortable room and spectacular lodge was worth the splurge.
    The location of the property is outstanding. It has a fantastic view in front of restaurant with constant wildlife to enjoy that are coming to the watering holes. On a clear day Mt Kilimanjaro can be seen. The staff was very friendly. The buffet had a nice variety to choose from. We enjoyed the balcony view from our room. Our parents were unexpectedly upgraded to a suite which they enjoyed very much.
    For the price of the stay we feel the quality of food could have been a little higher. The high price limited how long we could stay.

    Published on 05 Nov 2023

    Francois
    family with young children
    7.0
    Good
    Good
    Very welcoming staff and friendly staff. The location at the edge of the national park makes this place one of the best Voi options.
    The maintenance of the infrastructure needs some refresh. As well bathroom update.

    Published on 23 Oct 2023

    Niloofar
    family with young children
    9.0
    Superb
    Amazing view that we never forget.
    Magical! Yes didnt need to go on a game drive to see animals, they all group by group visit the waterhole and we could see them from the comfort of our room or the bar and restaurant. It was wonderful. The property has a big garden and a nice pool as well. Nice and kind staff as all Kenyans. The food was good and we really enjoyed our stay
    Honestly the communication on booking.com with them was that bothering that I didnt expect we will be taken cared good if we arrive there. They did not reply my messages regarding transfers. I had to write them over and over. I even tried to call them so they notice me. Finally I could get an email address and communication went smoother afterwards. The information on their page is wrong. They wrote the closest airport to the lodge is amboseli, and the transfer is free. But in fact the closest airstrip to them is Kilaguni. So we had to change our flight ticket otherwise we had to drive for 3 hours from Amboseli and pay 350. Also I told them about the wrong information on their page they havent fixed it yet!
    (Read More)

    Published on 22 Oct 2023

    Kyle
    family with young children
    10.0
    Exceptional
    A Comparatively Good Value for an Excellent Stay
    Really lovely, peaceful grounds with excellent (but unobtrusive) staff. Our game driver was excellent and the buffet meals were all exceptionally tasty (including the Kenyan coffee on offerthe best we have even at more expensive safari camps/lodges). The watering hole is a highlight and the grounds are beautiful.
    Nothing

    Published on 06 Oct 2023

    Jayne
    young couple
    10.0
    Exceptional
    Location, location, location!
    Excellent food , great location with spectacular views from the restaurant and room . Staff very helpful and friendly
    No Hairdryer in room

    Published on 05 Oct 2023

    Francesco
    group
    10.0
    Exceptional
    Amazing view
    Great view!

    Published on 03 Oct 2023

    Marvin
    young couple
    8.0
    Very good
    Very good
    The View from the Restaurant and from the rooms ist nothing but amazing. I'm not easy to impress, but that was impressing
    Unfortunately the staff wasn 't very reliable. We had to ask 4 times (including the online Sheet) to finally get an answer if we could do a game drive.

    Published on 28 Aug 2023

    Ayub
    family with young children
    9.0
    Superb
    Very nice experience
    The Staff were lovely and ready to assist at all times with a big smile on their face. The watering hole attracted all manner of wild life including Elephants, Buffalos, Giraffes Zebras which could be observed at close making an exceptional experience. The food was exceptional as always., Rooms are standard and comfy
    Nothing really

    Published on 24 Aug 2023

    Location & Nearby Places

    55.5 Km from city center

    Tsavo west Park

    2 Nearby Attractions

    Mzima Springs

    37.0 km

    Lake Jipe

    88.4 km

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    Top Facilities

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    All Facilities for Kilaguni Serena Safari Lodge

    Category Facilities
    Activities Live music/performance, Walking tours, Cycling, Temporary art galleries, Cooking class, Game drives, Hiking, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Non-smoking rooms, Designated smoking area, Family rooms.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Tumble dryer, Interconnected room(s) available, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Mosquito net, Safety deposit box, Fan.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Bar.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Concierge service, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Children's playground, Babysitting/child services.
    Transport Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport drop off, Airport pick up.
    Pool and wellness Outdoor pool (all year), Swimming pool, Make up services, Massage, Kids' pool, Body wrap, Swimming Pool, Beauty Services, Pool with view, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Hair styling, Outdoor pool, Pedicure, Manicure, Body scrub, Waxing services, Sun loungers or beach chairs, Yoga classes.
    Outdoor & View Terrace, Balcony, Garden view, Mountain view, Landmark view, View.

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