Lucky 3 Hotel

Activities

• Bike tours
• Cooking class
• Walking tours
• Tour or class about local culture

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Hand sanitiser
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Miscellaneous

• Non smoking rooms
• Family rooms
• Soundproof rooms
• Lift
• Designated smoking area

Accessibility

• Upper floors accessible by elevator
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Toilet paper
• Shower cap
• Shampoo
• Slippers
• Body soap
• Conditioner
• Bidet
• Additional toilet
• Spa bath
• Free toiletries
• Toothbrush
• Hairdryer
• Bath
• Toilet

Room Amenities

• Soundproofing
• Wardrobe or closet
• Clothes rack
• Seating area
• Safety deposit box
• Heating
• Adapter
• Hardwood or parquet floors
• Socket near the bed
• Air conditioning
• Desk
• Fan
• Trash cans
• Fireplace
• Non feather pillow

Food & Drink

• Wine/champagne
• Grocery deliveries
• Bottle of water
• Room service
• Electric kettle
• Restaurant
• Minibar
• Fruits
• Outdoor furniture

Safety & security

• Smoke alarms
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Cctv outside property
• Security alarm
• Carbon monoxide sources
• Carbon monoxide detector
• Fire extinguisher

Services

• Internet services
• Free wifi
• Wifi

Cleaning services

• Dry cleaning
• Trouser press
• Daily housekeeping
• Ironing service
• Laundry

Services & Extras

• Towels
• Key card access
• Wake up service/alarm clock
• Wake up service
• Lockers
• Key access

Media & Technology

• Satellite channels
• Flat screen tv
• Telephone
• Cable channels
• Tv

Layout

• Window

Common areas

• Sun terrace
• Garden
• Shared lounge/tv area

Food & drink safety

• Delivered food is securely covered
• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Physical distancing in dining areas

Reception services

• Atm/cash machine on site
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Concierge service
• 24 hour front desk
• Express check in/check out
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Contactless check in/check out
• Mobile app for room service
• Single room air conditioning for guest accommodation
• Cashless payment available
• Physical distancing rules followed

General

• Wifi available in all areas

Pool and wellness

• Massage

Transport

• Car hire
• Public transport tickets

Outdoor & View

• Terrace
• City view
• Landmark view
• View
• Inner courtyard view
• Quiet street view
• Balcony