Lucky 3 Hotel

Activities

• Bike tours
• Cooking class
• Walking tours
• Tour or class about local culture

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Spa bath
• Free toiletries
• Toilet paper
• Hairdryer
• Slippers
• Bath
• Toilet
• Bidet
• Additional toilet

Room Amenities

• Soundproofing
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Seating area
• Safety deposit box
• Fan
• Fireplace
• Heating
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Restaurant
• Grocery deliveries
• Minibar
• Fruits
• Outdoor furniture
• Room service

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Carbon monoxide detector

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Wake up service
• Lockers
• Key access

Media & Technology

• Cable channels
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Garden
• Shared lounge/tv area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Wifi available in all areas

Pool and wellness

• Massage

Transport

• Car hire
• Public transport tickets

Outdoor & View

• City view
• Terrace
• Landmark view
• View
• Balcony