If you like to share a place with cockroaches and other assorted critters, this is the place for you.
The description and photos are very different from reality. We arrived at 18:00. The hotline was not answered, only found the place with luck. The reception was a rickety table in an apartment. Not an inviting arrival at a resort. The photos give the impression of small villas or similar while actually the apartment (advertised as ground floor) was on the 5th floor of a 10 story building, next to a busy road. One can easily hear your neighbors conversations.
The apartments are moldy smelling, the toilets sometimes worse with visible damage due to humidity.
The restaurant does not have the ayurvedic menu advertised. There are nearly no vegetarian choices in a Zen resort.
The morning meditation did not exist
Some of the facilities like the spacious library do not exist or are closed
The bar is deserted, not sure if evening drinks are served.
Breakfast is overpriced, but as the resort is in the middle of nowhere, you have no other choice. The espresso machine is out of use and the juices are more like sugary water.
Transportation service means a taxi is called.
Billing the restaurant bills or spa bills to the room not possible. Everything requires cash or credit card payment.
We had a giant cockroach in our bedroom. Reaction was not a sorry, we will clean up immediately or offering a different room. There was only the question where it was.
Biting insects in our bed. The staffs reaction was only to point out that insects are normal.
The windows had no mosquito screens.
On departure staff came to our apartment to count the items. One beach towel and one plastic key card were missing and they wanted to charge for that (+13US$ for a broken ceramic plate, 4 US$ for a key card).
There is no professional hotel management. It seems that the management of a gated community decided to rent out a few empty rooms. The most disappointing holidays of our life
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