Marriott Cancun Resort, Cancun, Mexico | Photos, Reviews & Deals @Holidify

About Marriott Cancun Resort

Have a lavish vacation experience in the heart of Cancun with your stay at the Marriott Cancun Resort. It offers a prime location near popular attractions such as Isla Mujeres, Mayan Museum and downtown Cancun. Guests can relax in newly renovated rooms and suites, featuring beach-inspired decor and private balconies. The resort offers an authentic Thai restaurant, a Tulum-inspired beach shack, a full-service spa and fitness centre, an outdoor pool and a whirlpool.

Top Facilities

parking

bar

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Check Room Options And Availability

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Resort View Room

Max 4 Adults

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Room with resort views, wired internet for a fee and a LCD TV.

Partial Ocean View Room

Max 4 Adults

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This room features air conditioning, a desk, fan, minibar and flat-screen cable or satellite TV. It also has a laptop safe. The bathroom has shower, bathrobes and hairdryer. There is a balcony with ocean views.

Caribbean Suite

Max 3 Adults

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This elegantly decorated suite offers fantastic views of the Caribbean Sea. It has a spacious living area and includes luxury amenities.

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Location & Nearby Places

Zona Hotelera (11.8 Km from city center)

Boulevard Kukulcan Retorno CHAC L-41

5 Nearby Attractions

Playa Delfines

3.0 km

El Rey Ruins

3.0 km

Playa Tortugas

7.2 km

Chichen Itza

11.0 km

Isla Mujeres

11.1 km

All Facilities for Marriott Cancun, An All-Inclusive Resort

Category	Facilities
Activities	Live music/performance, Aerobics, Water park, Beach, Bingo.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Toilet paper, Slippers, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Plunge pool, Socket near the bed, Pants press, Heated pool, Air conditioning, Desk, Shallow end, Carpeted, Fan.
Food & Drink	Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Snack bar, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Games room, Garden.
Reception services	Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General	Parking, Private parking, Parking on site, Free parking.
Physical distancing	Contactless check-in/check-out, Cashless payment available.
Entertainment and family services	Children's playground, Indoor play area, Entertainment staff, Evening entertainment, Karaoke, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Massage, Kids' pool, Beachfront, Beauty Services, Pool with view, Yoga classes, Swimming pool, Hair cut, Water slide, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Manicure, Fitness/spa locker rooms, Private beach area, Pedicure, Pool bar, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
Outdoor & View	Terrace, Patio, Pool view, View, Sea view, Balcony, Garden view.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

8.8

Based on 599 Reviews

100% verified reviews

Comfort

9.15

Cleanliness

9.25

Value For Money

8.23

Facilities

9.01

Guest Reviews

Catherina

family with young children

9.0

Superb

wonderful and peaceful

The hotel was so beautiful excellent friendly staff that treats their client very well even for people of colour. I went their with my sisters and my mom and we all enjoyed our stay there. highly recommend! A bit expensive for the food but if you make a budget in advance it should be good!

Published on 10 Mar 2023

Stesha

young couple

10.0

Exceptional

I cant wait to stay here again!

Everything at this property is clean and updated. The staff is very friendly and helpful.

N/A

Published on 06 Mar 2023

Takahashi

family with young children

10.0

Exceptional

10/10 and will like to stay at again but not many supermarkets near.

A lot of space and had so many activities to do.

No supermarket near by so getting groceries was hard. There are buses but it is hard to tell when to get off.

Published on 23 Feb 2023

Sylvie

young couple

7.0

Good

mehh

clean

weak drinks

Published on 15 Feb 2023

Lebohang

group

8.0

Very good

Not a bad place, but if you are travelling as a family, the sofa beds in the suites will spoil it

The view and the water

The sofa bed is the most uncomfortable thing I have ever slept on, EVER

Published on 08 Feb 2023

Martijn

young couple

8.0

Very good

Overall the nice vibe of the resort

The beds!!!

Published on 07 Feb 2023

Papadopoulos

solo traveller

7.0

Good

Nice location

When was so busy it was pretty crazy from pool side to night party's very loud

Published on 04 Feb 2023

Abdulaziz

review category business travellers

1.0

Bad

Make sure you have your belongings at all times

what happened ruined the experience

Reserved this hotel on the 18th of January to the 21st room #1018 - Room service stole money out of my luggage bag second night wasn't sure about it so I didn't complain ($260 USD) - 3rd night I hid the luggage bag bind the sofa and went out for breakfast came back room was clean and bag was near where I left it but not exactly and pull open ($100usd) - Made a complain and heres where it got funnier - Whole 7 days I was in Cancun I was trying to get it solved and everytime I went they had me waiting 40-45 minutes to tell me they haven't figured it out or manager was not in yet? - When management comes they're dressed differently and don't have name tags ( front desk does) - Asking for there names and they don't share it they just said ask the front desk for management - Gave it 2 days until they figure it out and no one reached out until I reached out again - Everytime I called the desk to ask to speak to management they forwarded the call for them to hang up (picture below) - Kept calling back until I reached someone and At the end they tell me YOU DONT HAVE PROFF!? - This is a very unprofessional respond - After going at it with them they claimed to have removed the cleaning fee from the full balance - During checkout they tried to charge me for a little glass bottle of Alchol that they claim I took on the first night ( I don't even drink and for sure know to stay away from the mini bar due to prices) - Took them 30mins to get that approved and removed from my bill

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Published on 29 Jan 2023