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Hotel

Mercure Albury

Ranked 4 out of 7 best hotels in albury

7.2
(1632 reviews)

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Standard Queen Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 1 bed.

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    Superior Twin Room

  • Max 3 Adults
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    The triple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 2 beds.

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    Superior Queen Room

  • Max 2 Adults
    •

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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

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    Deluxe Queen Suite

  • Max 3 Adults
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    This suite's special features are the hot tub and the spa bath. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a carpeted floor. The unit offers 2 beds.

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    Superior Room with Queen and Twin Beds

  • Max 4 Adults
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    The quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 3 beds.

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    Executive King Room

  • Max 2 Adults
    •

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    The suite offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

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    All Facilities for Mercure Albury

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Fishing, Hiking, Happy hour, Temporary art galleries, Themed dinner nights, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Hot tub, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Alarm clock, Key access.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Picnic area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Outdoor pool, Swimming pool, Swimming Pool, Fence around pool, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire.
    Outdoor & View Terrace.

    Guest Ratings For This Property

    7.2
    Based on 1632 Reviews
    100% verified reviews

    Comfort

    7.92

    Cleanliness

    7.87

    Value For Money

    7.2

    Facilities

    7.23

    Reviewers Mention About Mercure Albury

    Mercure Albury offers clean rooms with a mix of dated and updated d�cor. Guests appreciated the choice of continental or hot breakfast and the convenient location near restaurants and shops. The staf (Read More)f were friendly and accommodating, with some mentioning the bartender reopening the bar for them. A minor downside was the cold pool, small rooms, and an outdated lift. Overall, guests enjoyed their stay, praising the food, service, and value for money.

    Guest Reviews

    Toziva
    young couple
    3.0
    Poor
    Terrible
    The rooms are decent
    The cleanliness could be better The food is terrible from the restaurant downstairs

    Published on 05 Jan 2024

    Iwan
    family with young children
    9.0
    Superb
    Great location. Clean. Value for $$. Will definitely come back.
    The room is very spacious and clean, perfect for a family and the beds are big too. Location is great as easy to find, ample parking spaces and near by city center so easy to find food and other things.
    Amenities inside the room could be improved and supply important necessity such as bottles of water (instead of tap water) and facial tissue box for the room (not just toilet tissue rolls). Bar fridge needs regular cleaning.

    Published on 03 Jan 2024

    Jeff
    young couple
    1.0
    Bad
    Terrible experience
    Nothing
    Left a bottle of pufrume in the room Called 2 hrs after check out and they claimed it was never left

    Published on 02 Jan 2024

    Terry
    family with young children
    7.0
    Good
    Some staff were very arrogant. Breakfast was not acceptable. Two pieces of fruit toast came out like dry cardboard.
    Proximity and easy parking
    Some of the staff were very rude. One staff member refused to help with accommodating us because one of our three rooms needed a cot. There was no give and take at all. One family with 2 children under 5 needed to find alternative accommodation at 5pm. They knew we needed a cot because we stayed there 7 days before.

    Published on 31 Dec 2023

    Lisa
    young couple
    7.0
    Good
    Great spot for short stays
    Location in central Albury and walking distance to all cafes, shops and restaurants
    Bed was too soft but overall room size and cleanliness fantastic

    Published on 28 Dec 2023

    Val
    family with young children
    2.0
    Very poor
    Even for the price it was not wirth the stress
    The latest cation was within walking distance to main town
    Basic supplies, Upon arrival the strong smell of curry in reception area was very off putting. We were checked in to our 2 x third floor rooms when ch was minimalistic with 2 cups and 2 spoons provided Unfortunately I decided to use the stairs to go to reception instead of the lift and was trapped in the stairwell for 25 minutes before being found. I was unable to exit at any level including ground floor. The Staff member on duty advised us that the door is locked and only unlocked in the event of a fire. So be warned if there is a fire in this Hotel you may be trapped in the stairwell until a staff member unlocks the door! A ridiculous and extremely unsafe policy which I am confident is illegal. There was no signage to advise that the stairs were not to be used and they can be accessed from any floor. You just cannot get OUT! The Managers response to me upon a written complaint was nonplus. The CEO of Accor has not even responded,
    (Read More)

    Published on 24 Dec 2023

    Teresa
    young couple
    6.0
    Pleasant
    Pleasant
    Location

    Published on 22 Dec 2023

    Natalija
    family with young children
    8.0
    Very good
    Great overnight pit stop
    Location, staff, comfy bed!
    Bathroom outdated and had rusty/mould growing on bathroom ceiling

    Published on 21 Dec 2023

    Amy
    family with young children
    8.0
    Very good
    Very good
    Comfy. Good size rooms. Comfy beds Nice pool
    Rude wait staff in restaurant. 1st nighy we stayed

    Published on 19 Dec 2023

    Ashraf
    family with young children
    6.0
    Pleasant
    Pleasant
    Central location.
    Definitely not good value for money. At least a microwave and some basic kitchenware (such as plates) in the room were expected.

    Published on 19 Dec 2023

    Mercure Albury is featured in

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