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Mercure Centro Port Macquarie

(4 kms from Port Macquarie Airport (PQQ))
103 William Street

Ranked 5 out of 7 best hotels in port macquarie

8.1
1322 reviews

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Room Types Available

King Room with Spa and Balcony
  • Max 3 Adults
    •
  • 3 Photos available
    •

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    Larger room with double sofa bed, spa bath and private balcony with town centre views.Please note that there is no capacity for additional guests.

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    Queen Room with Balcony
  • Max 2 Adults
    •
  • 4 Photos available
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    This air-conditioned room features a flat-screen TV, a minibar and a tea and coffee maker.Please note that there is no capacity for additional guests.

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    Queen Room with Sofa Bed and Balcony
  • Max 3 Adults
    •
  • 5 Photos available
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    Offers great views from the balcony across the town centre or historic churches.Please note that there is no capacity for additional guests.

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    King or Twin Room with Balcony
  • Max 2 Adults
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  • 3 Photos available
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    The spacious double room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

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    Family King Suite
  • Max 5 Adults
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  • 3 Photos available
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    The spacious family room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 4 beds.

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    Mercure Centro Port Macquarie is featured in

    Guest Ratings For This Property

    8.1
    Based on 1322 Reviews
    100% verified reviews

    Comfort

    8.57

    Cleanliness

    8.55

    Value For Money

    7.78

    Facilities

    8.24

    Reviewers Mention About Mercure Centro Port Macquarie

    Guests enjoyed clean and well-appointed rooms with lovely amenities and balconies overlooking the town. The hotel is conveniently located, close to the town center and mall, with plenty of parking op (Read More)tions. The breakfast buffet was outstanding. Some minor issues were noise from renovations and a noisy fridge in one room. Overall, guests praised the friendly staff and comfortable stay, recommending the hotel for its cleanliness, working amenities, and convenient location.

    Guest Reviews

    Henrik
    family with young children
    9.0
    Superb
    Superb
    Good breakfast, nice pool, friendly staff, good location

    Published on 04 Jan 2024

    Natalie
    family with young children
    6.0
    Pleasant
    Pleasant
    Great location! Staff were accommodating, room was comfortable mostly clean (dusty in some places), comfortable bed, good wifi connection. Enjoyed the pool area. Able to go to the ships to get food easily due to the location and close to walking tracks. Would stay again, its just a very overpriced, so we would try to find something with more value for money first next time
    Very very over priced room

    Published on 03 Jan 2024

    Andrew
    family with young children
    4.0
    Disappointing
    Not an ideal place to stay. Would look elsewhere
    Location and secure parking
    Lady cleaning wasnt going to replenish towels since she thought we were abusing towel use but didnt realise they ran out of pool towels and compensated with normal ones. Not very professional. Rooms are small, amenities arent great, waiting for lift for several minutes, cannot walk up/downstairs due to doors locked, receptionist advised wrong room details when checking in. Not ideal

    Published on 03 Jan 2024

    Cupper_t
    family with young children
    7.0
    Good
    Comfortable overnight stay
    The location is excellent and is easy to access the main town area and Town Beach. The staff were friendly and assisted me with my needs.
    The cost was extremely high even if it was booked 1 to 2 weeks before the date of arrival. The one lift in the building could lead to 5 to 10 minute wait times to transit through the building.

    Published on 02 Jan 2024

    Agnelo
    family with young children
    7.0
    Good
    Good
    The location.
    That the room hadn't been aired.

    Published on 02 Jan 2024

    Joanne
    young couple
    1.0
    Bad
    So disappointed
    Location was ok
    The room we booked was dark and dank. The bathroom was extremely unclean with mould rust dirt and scum. The carpet hadnt been vacuumed properly with bits of food and debris on it. The bed was hard as concrete and creaked with every turn. The fridge ran loud all night. I had no sleep and my hubby the same. Worst accommodation we have ever booked. So bad we cancelled our second night and left. I have requested a refund to which I still have had no reply.

    Published on 01 Jan 2024

    Vicki
    young couple
    7.0
    Good
    Your staff, from reception to housekeeping were excellent. Considering that our stay included Christmas Day I found that
    Location was handy
    Found the room very expensive for what it was

    Published on 31 Dec 2023

    Muliono
    family with young children
    8.0
    Very good
    Very good
    The location.
    Lack of friendliness from staff when checked in. When checking out, that lady was very nice.

    Published on 31 Dec 2023

    Deepak
    family with young children
    7.0
    Good
    Good location
    Location as part of stop for a long trip. Central location in port
    Peak season price was expensive for. standard hotel room

    Published on 30 Dec 2023

    Jeewon
    family with young children
    4.0
    Disappointing
    Disappointing
    terrible sofa bed

    Published on 30 Dec 2023

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Mercure Centro Port Macquarie

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Happy hour.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Kid-friendly buffet, Breakfast in the room, Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Alarm clock.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Pool and wellness Outdoor pool (all year), Outdoor pool, Swimming pool, Swimming Pool, Fence around pool, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, Terrace, Balcony, Garden view.

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