Mercure Singapore On Stevens

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Activities

• Tennis equipment
• Tennis court

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Face masks for guests available
• Process in place to check health of guests
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Miscellaneous

• Non smoking rooms
• Non smoking throughout
• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Lift
• Designated smoking area
• Allergy free room
• Lower bathroom sink

Accessibility

• Upper floors accessible by elevator
• Toilet with grab rails
• Accessible by lift
• Emergency cord in bathroom

Bathroom

• Private bathroom
• Toilet paper
• Shower cap
• Shampoo
• Slippers
• Body soap
• Conditioner
• Free toiletries
• Toothbrush
• Hairdryer
• Shower
• Toilet
• Bathrobe

Room Amenities

• Soundproofing
• Cots
• Feather pillow
• Wardrobe or closet
• Clothes rack
• Iron
• Safety deposit box
• Tile/marble floor
• Interconnected room(s) available
• Socket near the bed
• Pool with a view
• Air conditioning
• Desk
• Carpeted
• Trash cans
• Non feather pillow

Food & Drink

• Wine/champagne
• Wine glasses
• Kid friendly buffet
• Breakfast in the room
• Special diet menus (on request)
• Kid meals
• Room service
• Electric kettle
• Snack bar
• Restaurant
• Minibar
• Fruits
• Outdoor furniture
• Tea/coffee maker
• Bar
• Coffee house on site

Safety & security

• Smoke alarms
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Cctv outside property
• Security alarm

Services

• Internet services
• Free wifi
• Wifi

Cleaning services

• Dry cleaning
• Trouser press
• Ironing service
• Laundry

Services & Extras

• Towels
• Key card access
• Executive lounge access
• Wake up service/alarm clock
• Linen
• Alarm clock
• Wake up service
• Key access

Media & Technology

• Satellite channels
• Flat screen tv
• Telephone
• Cable channels
• Tv

Common areas

• Sun terrace
• Garden

Food & drink safety

• Delivered food is securely covered
• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Physical distancing in dining areas

Reception services

• Tour desk
• Luggage storage
• Concierge service
• 24 hour front desk
• Express check in/check out
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Mobile app for room service
• Cashless payment available
• Physical distancing rules followed

General

• Parking
• Private parking
• Parking on site
• Wifi available in all areas

Entertainment and family services

• Kids' club
• Indoor play area

Pool and wellness

• Outdoor pool (all year)
• Pool with view
• Swimming pool
• Swimming pool
• Fitness centre
• Fitness
• Outdoor pool
• Fitness/spa locker rooms
• Sun loungers or beach chairs

Transport

• Shuttle service
• Shuttle service (free)
• Accessible parking
• Parking garage

Outdoor & View

• City view
• Pool view

Shops

• Minimarket on site