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Mercure St Helens

Linkway West - Show on map

Ranked 46 out of 50 best hotels in liverpool

8.0
2196 reviews

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Room Types Available

Privilege King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

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    Classic King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

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    Classic Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The twin room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This twin room features a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds.

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    King Suite
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The air-conditioned suite features 1 bedroom and 1 bathroom with a hairdryer and slippers. The suite offers a tea and coffee maker, a seating area, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 1 bed.

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    Mercure St Helens is featured in

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    8.4
    Room in town centre
    7.4
    Room in town centre

    $ 35 onwards

    7.3
    semi-detach

    $ 80 onwards

    5.4
    Studios with Ensuite Showers & Share Kitchens Prime Location near Hospital, Town Center Apt 3

    $ 50 onwards

    4.9
    Modern Studios with Ensuite, Separate Kitchen, and Prime Location in St Helen Apt 2

    $ 50 onwards

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    9.8
    Lovely 3 bed house near Anfield Stadium with private parking and garden Guests must be 25 years or over to make a booking
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    9.7
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    $ 107 onwards

    Guest Ratings For This Property

    8.0
    Based on 2196 Reviews
    100% verified reviews

    Comfort

    8.59

    Cleanliness

    8.56

    Value For Money

    7.95

    Facilities

    8.35

    Reviewers Mention About Mercure St Helens

    Customers enjoyed afternoon tea with beautiful table settings and delicious food, praising Tony for exceptional service at Mercure St Helens. Another guest had a pleasant one-night stay, with Victori (Read More)a and Nathan standing out for their friendly and professional service. The hotel offers excellent conference facilities and consistently good food. Rooms are modern, clean, and comfortable, with staff going above and beyond to help. However, one guest had a disappointing return visit with issues like faulty showers and lack of air conditioning.

    Guest Reviews

    Frances
    young couple
    10.0
    Exceptional
    Fab
    Clean hotel and friendly staff

    Published on 04 Jan 2024

    Mark
    review category business travellers
    10.0
    Exceptional
    Awesome place
    The whole place
    Nothing

    Published on 04 Jan 2024

    Matthew
    review category business travellers
    1.0
    Bad
    Bad
    nothing
    after booking on line being stuck on the motorway for 4 hours, turn up to check in to be told to provide id, dint have physical ID although had photo copies on phone plus bank cards. 2;am in the morning to be told I cannot stay!! one of my employees was staying in same hotel that evening and was not asked to present any ID for check in. Disgraceful attitude by the guy at the desk and was no assistance in trying to find alternative accommodation at that time, I will never use this chain of hotels again!

    Published on 03 Jan 2024

    Sonia
    family with young children
    4.0
    Disappointing
    Dirty room. Some light fixtures not working. Disappointed.
    Location. Size of the room. Facilities available.
    I stayed in room 219. This was my second time at this hotel and I must admit I was very disappointed second time round. My first experience there was great. The room was modern, clean, fresh and crisp. But this last time I found the room to be dirty, with dust everywhere, lighting fixtures broken, the TVs connection to wifi was not functioning and the walls were dirty, tired and in a bit of decay. I took photos for proof and to show my observations should you wish to see them for your own reference. 1. Dust. It was obvious this room had not been cleaned in a really long time. My son (who was staying with me) is allergic to dust and it kicked off his asthma quite badly in the night. Luckily we had his emergency medication and pump for unexpected allergic reactions. The problem was that the dust was not only on surfaces but also piled up on the corners of the carpet and even stuck to the walls too, which Id never seen in a 4 star hotel before. 2. Light fixtures. The back lighting on the bed frame and the corner lamp in the room were not working. 3. Wifi on the TV Although the TV has an option to connect to Netflix, it was out of order. We asked the front desk and they said it hasnt worked for a while. I was expecting to use my own Netflix streaming account on the TV, but even that was not possible. 3. The walls They looked tired and in need of a refresh. Overall I think your hotel is beautiful, the rooms are spacious and the location is perfect. But given my last experience, I would have to think twice before booking there again, which is a shame, because it is the perfect place for when I travel to St Helens to visit family. My observations are merely constructive and I hope you will find them useful.
    (Read More)

    Published on 03 Jan 2024

    Derek
    young couple
    7.0
    Good
    Typical bed away from home.
    Proximity to our Son, who we were visiting. Also, no surprises.
    Room is a bit tired. Also a smart TV would be good.

    Published on 02 Jan 2024

    Kimberley
    young couple
    4.0
    Disappointing
    Great for a night but wouldnt stay any longer than that.
    The staff were lovely and friendly, willing to go the extra mile and make you feel welcome. The locations brilliant and a really nice atmosphere.
    The hotel feels very dated. Once past the lovely reception area, the rooms fall flat. When we entered there was minimal light in the room, marks all over the walls, shower boiling hot and unable to alter temperature, previous guests belongings left behind and the remains of previous guests toilet roll left behind. It wouldve felt better to have a better clean of the room. Maybe a lick of paint is needed. We were on the third floor, and there was a wedding party on NYE, so we didnt expect total silence but the party went on past 4am as it woke us up, alongside people walking up and down the corridors and shouting on their phones. Very paper thin! I probably wouldnt return based on this.
    (Read More)

    Published on 01 Jan 2024

    John
    review category business travellers
    9.0
    Superb
    Superb
    Great location, lovely health centre

    Published on 01 Jan 2024

    Maria
    young couple
    9.0
    Superb
    Lovely rooms and facilities available.
    Breakfast was plenty of choice.
    None really lovely.

    Published on 31 Dec 2023

    Russell
    family with young children
    9.0
    Superb
    Superb
    Value for money Friendly staff who go out of their way for you Excellent breakfast
    Guy who I believe is the new manager of the hotel who iam sure is a wonderful man and knows his job inside out was trying far far to hard , please let your staff do there thing , there awesome No offence ment

    Published on 31 Dec 2023

    Brady
    family with young children
    7.0
    Good
    Quick stop over 3 rooms booked with family.
    Staff were superb !! Friendly and very accommodating. Room was very spacious and the bed was very comfortable, especially for someone with a very bad back. Good soundproofing from outside noise but not from people running up and down the corridors. Plenty of hangers and hanging space. Iron ( albeit THE most basic iron on the market ) ironing board and hairdryer included in the standard room. Plenty of plug sockets but no USB ports in standard room
    Toilet floor in the main foyer was very grubby. No hand soap in the rooms bathroom. Minor moan-Tea, coffee & complimentary snacks were for 1 person when 2 were booked into the room. Minor moan- extra pillows were graciously given but came with what felt like paper pillow cases ???? Not the comfiest to sleep with. 2nd room we booked, there was a problem with a couple of the lights not working. 3rd room we booked, the shower leaked, flooding the floor, which my daughter cleaned up before we could bring it to the attention of the staff.

    Published on 30 Dec 2023

    Location & Nearby Places

    17.5 Km from city center

    Linkway West - Show on map

    15 Nearby Attractions

    Croxteth Hall

    10.3 km

    Sefton Park

    16.0 km

    Metropolitan Cathedral

    16.1 km

    Walker Art Gallery

    16.7 km

    Liverpool Cathedral

    16.7 km

    St. George's Hall

    16.8 km

    World Museum

    16.9 km

    FACT

    16.9 km

    St Johns Beacon

    17.1 km

    Umbrella Project

    17.3 km

    The Cavern Club

    17.3 km

    Chavasse Park

    17.6 km

    FC Murals

    17.6 km

    Merseyside Maritime Museum

    17.8 km

    The Beatles Story

    17.8 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Pool

    Food

    See All Facilities >

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