The roof terrace has the potential to be an amazing space but needs better lighting as it was very dark in the evening. The bathrooms need an upgrade as the blinds on the doors are tattered. On one of the evenings there was a bad smell of drains however this eventually cleared up.
The hotel organised a guide for us at their own initiative. We didn't request this but were open to it. However we were given little detail as to what the tour would include but were repeatedly assured that it would include "everything" and were told that the guide would be with us all day. We met the guide, who took us to City Palace. This was great and he was very informative. He then took us to a carpet shop within the palace walls for a demonstration of hand made carpets after which the owner proceeded to show us loads of carpets to tempt us into buying one. We did, but even after lots of bargaining, felt that we likely overpaid. We then went to a temple and to a viewing spot along the lake, passing through the town along the shops. We also stopped at an art shop owned by the guide's friend and given a demonstration of miniature art.
Perhaps there was a miscommunication but at around lunch the guide told us the tour was over and we could do the remaining stops we discussed in the morning by ourselves. The tour was good but given that within the City Palace there are billboards with recommended guide fees which were less than a 1/4 of what we paid, albeit just for the palace tour, you could probably find a better tour for a better price with some research of your own.
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