Customer service is amazing and excellent. Dream and the cute young lady (the receptionists) always greet us with a cheery smile and asked us about our day. Not only a receptionist but also concierge too giving us advice on activities and helping us book an elephant sanctuary tour and cooking lessons. These were same price as if we did ourselves but it was nice to have Dream do the booking in Thai for us.
There is a young man who is na very helpful person. The hotel is 4 stories without an elevator and he will help carry your luggage up and down the stairs. He is always smiling and asking if he can help us.
The staff are super nice, kind and friendly, they treat you feel like part of the family.
The hotel is modern, warm, clean in great walking location distance to everything. Comfortable bed with two pillows per guest. Our room have a small balcony and a clothes drying rack. The room is daily stocked up with couple glass bottle of water, coke and snacks. There are bicycles available for guest to borrow.
Delicious Thai & western home cook meal for breakfast. Every day the variety of dishes are rotated daily.
Overall comments: Na Baan ya feel like home sweet home a nice cozy hotel just outside the old city; easy walking distance to lots of local markets, restaurants and cultural sites; and most of all, great staff that are welcoming and will ensure your stay is memorable.
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