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Hotel

No131 The Promenade

Cheltenham city centre (0 kms from )

Ranked 9 out of 50 best hotels in cotswolds

8.7
(1880 reviews)

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Top Facilities

parking

bar

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All Facilities for No131 The Promenade

Category Facilities
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Designated smoking area, Allergy-free room, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Room Amenities Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Sun terrace, Shared lounge/TV area.
Reception services Luggage storage, 24-hour front desk, Invoice provided.
General Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Entertainment and family services Nightclub/DJ.
Transport Street parking.
Outdoor & View Terrace.

Guest Ratings For This Property

8.7
Based on 1880 Reviews
100% verified reviews

Comfort

9.36

Cleanliness

9.33

Value For Money

8.39

Facilities

8.99

Reviewers Mention About No131 The Promenade

Guests enjoyed their stay at No131 The Promenade, praising the large suite with a superking bed and beautiful copper bath. The second bedroom had two single beds and a private patio was an added bonu (Read More)s. The rooms were spacious with great attention to detail. The hotel's central location made it very walkable to the town center. The breakfast was excellent with fresh ingredients and cooked to order, overall highly recommended.

Guest Reviews

Katie
young couple
10.0
Exceptional
A perfect stay made even more special with added personal touches.
When we checked in we were given a wonderful free upgrade to celebrate a special birthday. A lovely touch was a card sending birthday wishes with complimentary macarons & truffles. I booked for evening dinner which was also exceptional, lovely cosy atmosphere and pleasant staff, we had pre drinks in the Gin & Juice bar which had a great feel good vibe.
Literally couldn't find fault with anything.

Published on 04 Jan 2024

Jan
family with young children
1.0
Bad
Very disappointing time at 131
We have been before and thoroughly enjoyed our stay. This time however I can only report I like the location.
This time the rooms we were given did not match the description on the booking.com website. Room 11 was claustrophobic without a window that could be opened. The property was clearly understaffed there were too many delays so we decided not to eat dinner or breakfast there.

Published on 04 Jan 2024

Sivell
young couple
10.0
Exceptional
Fantastic stay, now planning our next!! 5 stars
The location was fantastic especially with the beautiful view of the ice skating rink all lit up. Breakfast was fantastic quailty
The hot drinks came after our breakfast was served

Published on 03 Jan 2024

Sara
young couple
9.0
Superb
Very enjoyable and surprisingly perfect!
Breakfast room and facilities were excellent. Staff in particular where extremely helpful and pleasant.
Cover for walkway between blocks - it was pouring with rain during our visit and we had to run through rain to reach separate buildings.

Published on 03 Jan 2024

Nasima
young couple
5.0
Passable
Lovely room but very overpriced, things need to be included in the price
Love the room and the staff were very accommodating. The food and service were excellent
The parking not being included, breakfast not included in the room price, and what I paid for the room no free mini bar.

Published on 31 Dec 2023

Nick
young couple
10.0
Exceptional
We could not have asked for more from out stay.
Everything relating to the hotel was top notch and we could not fault it. The location of the hotel is ideal as its in the heart of everything. The room was lovely and spacious, and it met all of our requirements. We enjoyed both breakfast and dinner at the hotel and they were both delicious. Judit on reception was friendly and informative. The hotel boasts three bars and all were excellent.
It could not have been better.

Published on 28 Dec 2023

Lynsey
review category business travellers
10.0
Exceptional
Super
Fantastic Japanese food really great service and lovely Stay in general
No parking!

Published on 27 Dec 2023

Angela
solo traveller
10.0
Exceptional
I would absolutely come back here to stay again. Lives every minute of it.
Gorgeous interior and very comfortable and stylish. Such a good vibe at the restaurants and bars
No lift Had to help carry my heavy bag to my room which was at the top of the hotel.

Published on 26 Dec 2023

Richard
group
8.0
Very good
Outstanding stay with the family. Great location and fantastic family room. Food also excellent
Location. Family room was excellent
Nothing

Published on 23 Dec 2023

Frances
young couple
10.0
Exceptional
A warm welcome, lovely room, friendly and helpful reception staff contributed to a most enjoyable stay
Everything
Nothing

Published on 23 Dec 2023

No131 The Promenade is featured in

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