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About Ocean el Faro Resort - All Inclusive
Ocean El Faro Resort – All Inclusive is a beachfront hotel with vivid rooms, friendly staff, and lucrative facilities. Guests can lounge on the private beach, enjoy a swim in the pool, or have fun at (Read More) the onsite casino. A gym and a spa are also available at stayers’ disposal, along with exciting activities such as archery, tennis, bowling, billiards, DJ, and more. Closeness to hotspots such as Macao Beach and Refugio de Vida Silvestre Ría Maimón also adds to the allure of the property.
Guests will have a special experience as this suite features a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 2 beds.
This suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit has 3 beds.
This suite provides a hot tub. The spacious suite offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
The hot tub is a top feature of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 2 beds.
The hot tub is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as pool views. The unit has 2 beds.
Guests will have a special experience as this suite features a hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a minibar, a coffee machine, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 2 beds.
Guests will have a special experience as this suite offers a pool with a view and a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a private entrance and a balcony. The unit offers 2 beds.
Guests will have a special experience as this suite provides a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as sea views. The unit offers 2 beds.
This suite's standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a minibar, a coffee machine, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
This suite features a hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as pool views. The unit has 2 beds.
This suite features a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as sea views. The unit offers 2 beds.
This suite features a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 1 bed.
The hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as pool views. The unit has 2 beds.
Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a minibar, a coffee machine, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 2 beds.
This suite boasts a pool with a view and a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a private entrance and a balcony. The unit offers 2 beds.
The hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as sea views. The unit has 2 beds.
The hot tub is the standout feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
The towel situation and the restaurant reservations policy. Spent more time waking up early trying to get reservations and somehow never go them. During the day there is nothing to eat except the worst excuse for a hamburger Ive even seen. I spent $140 one day on getting Burger King because my kids and wife were so hungry and couldnt handle any more of those tires they call burgers. You have to get up at 7am and wait an hour in line to make a reservation for dinner and when its finally your turn there are no reservations left. I finally got concierge to book me a reservation at the only restaurant we wanted to eat at all week and then when we arrived there was no reservation. Nobody working there has any clue on what to do when it comes to eating or working the app. I dont blame the employees, its their system and lack of communication and information. It was one of the worst resorts Ive ever been to and will never return.
(Read More)
Published on 29 Dec 2023
Cheryl
family with young children
7.0
Good
Beautiful resort, bad food.
We stayed in 2 Privilege Beach Suites with Hot Tubs and the rooms were beautiful, the beds were comfortable, and the view was lovely. The resort is beautifully decorated throughout. The kids' playground and Lazy River were a big hit too (just bring your own floatie if you don't feel like forking out $15 for one there as they're not included).
With the exception of breakfasts, the food at this resort (even the Privilege options) was absolutely the worst food we've encountered anywhere in the world (first holiday we've been on that we didn't pick up weight so might be a good thing!).
There is a great selection of fancy liquor for Privilege clients but unless you're willing to pay more for wines, you'll have to stick to their horrid house red and white. Also really difficult to get ice for the room (you need to use room service which takes a long time so plan ahead).
Beware the 'not timeshare' breakfast sales pitch you'll get upon arrival. They are very pushy and don't appear to give you an option of attending. We eventually agreed to make him stop then cancelled in the morning to get out of it.
The Beach Privilege staff were lovely and helpful, but we found the Privilege staff member at the pool particularly awful. She very rudely told us to get off the day bed unless we paid $20 an hour for its use. Pretty gross considering Privilege was supposed to get you use of the Bali daybeds. Either she was wrong (and rude) or there is some fine print on the Privilege option that we didn't see.
There is no soap etc. For the bath, which is a problem because the soap bottles are locked up on the basin and shower walls. Minor but a little annoying.
It would also be helpful if the hotel arranged transfers. They do not, despite what it might say on their website. We arranged one privately that worked out, but it feels weird that a resort of this size doesn't have an arrangement with a trusted service.
(Read More)
Published on 26 Dec 2023
Natasha
family with young children
2.0
Very poor
Never again! Will never recommend this place!
N/A
The shower in both bathrooms leaked. We reported the issue but it wasnt until the following day that we were able to move to another room. We called and went to the customer service desk but no one seemed to know what they were doing. The following day, I complained to the manager and he said hed look into it but he never followed up with me. The hotel is run down and needs some serious repairs and maintenance. The sales people follow you around trying to get you to sign up for their time share program. We had privileged access but had to wait over an hour for dinner. I will never forget this horrible experience. We never heard back from management regarding the issue with the room.
(Read More)
Published on 24 Dec 2023
Elizabeth
family with young children
4.0
Disappointing
Disappointing
The staff was extremely kind and helpful most of the time. We really liked the layout of the whole resort. Our room had beautiful high ceilings and great view.
First and foremost, our water was not replaced for a day and a half. We asked multiple people for more water in our room multiple times and we didnt get it until about 10pm on the last night of our stay. We were traveling with our toddler and that was a massive inconvenience, the biggest reason for our poor rating. Secondarily, the in room service was not very prompt. When we ordered food it took a really long time to come and was often cold.
When we arrived there was a light bulb that was out, they said they would send someone to replace it but it was never replaced. small mirror in the bathroom was broken.
(Read More)
Published on 21 Dec 2023
Colin
group
10.0
Exceptional
Great stay
Everything
Walking to rooms
Published on 12 Dec 2023
Luis
group
9.0
Superb
It was fun and comfortable
Good and with a lot of variety
The supply and replacement of some products was delayed.
Published on 18 Nov 2023
Zoila
group
4.0
Disappointing
OK overall until I had issues with the Daisy Club and felt my son got kidnapped
My overall disappointment was an issue I had with the Daisy Club DayCare. The ladies from the club approached me and my son about having my son join the soccer club and I said no because we was with family and didn't want him to participate at the moment. So told my son to just stay by the kids pool and I will be on the side to watch him. They have big slides on the kids pool so is hard to see the other side of the pool. When I didnt see my son just 3 -5 mins from sitting on the lounge chair , I got up to look for him. Mind you he been playing at this slides for the past 2 days we was there and no problem. So I went to look for him and didnt see him or anyone in the kids pool I went CRAZY! Started calling for him and nothing! Im running like crazy the lifeguards saw me and like 5 of them started searching for him with me. I went up the slides thinking maybe he hurt himself and is inside the slides Hurt my foot running around the freaking slides had a big cut! Then I went into the Daisy club to ask if they seen him and the girl in the front desk said OH wait and pulls out her phone and shows me a photo of my child at the beach playing soccer!!!!! I just lost it !!! ONE. WHY IS MY CHILD ON HER PHONE! TWO. WHY IS HE AT THE BEACH PLAYING SOCCER WHEN I TOLD THEM NO, HE WAS NOT PLAYING!!!
My son cant swim so the Idea of him alone at the beach blew my mind. These girls for the sake of having their club full took my son without my consent! Took pictures of my son without my consent! I reported the incident with management and the girls lied and said that my son made the decision to go with them. My son is 6 years old!!! I specifically told these girls NO in there face and still recruited my son when I wasn't looking and took him to the beach to play soccer that to me is kidnapping!
And all that management had to say is sorry and that it was the kids fault , but If we wanted to sue we could because they are a big hotel and they got money!!!!
(Read More)
How management handled an incident that had to do with a child's safety.
Published on 18 Nov 2023
Pedro
with friends
10.0
Exceptional
Exceptional
Services and staff
Everything was amazing
Published on 17 Nov 2023
Ruddy
family with young children
9.0
Superb
Awesome
Everything was closed to our room! The staff was mostly friendly! The slow river was very good! The pools! Food! Restaurants at night had quality food!
Rooms and furniture could be better and more clean!
Published on 07 Nov 2023
Lebron
young couple
10.0
Exceptional
Excellent, will come back!
I got a privilege room and I think that was the best I couldve done. From check in to check out, I felt like a princess . The attention, the facilities, being able to reserve every restaurant in advance and having a little space reserved at the pool, the beach and at the buffet, was more than I couldve asked for.
Maybe more options at the privilege restaurant and the pools bar was closing at 5:30pm, too early in my opinion heard a lot of visitors complaining about that too. I would add board games to strategic places (the lobby/ sports bar), thats a nice way to keep guests entertained without having to use much resources.
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