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Ole Sereni

Nairobi City Centre (3 kms from Wilson Airport)
Off Mombasa Road - Show on map
7.9
1126 reviews

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Room Types Available

Cozy Room
  • Max 2 Adults
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  • 2 Photos available
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    The air conditioned rooms are fitted with a desk, electric kettle, tea/coffee making facilities, minibar and fridge. The room also has a flat screen TV with satellite channels. The unit is complete with a private bathroom with free toiletries, a bathrobe and hairdryer.

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    Club Room
  • Max 2 Adults
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  • 3 Photos available
    •

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    Featuring a French balcony, this air-conditioned rooms are fitted with a desk, electric kettle, tea/coffee making facilities, minibar and fridge. The room also has a flat screen TV with satellite channels. The unit is complete with a private bathroom with free toiletries, a bathrobe, hairdryer and can fit an extra bed

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    Guest Ratings For This Property

    7.9
    Based on 1126 Reviews
    100% verified reviews

    Comfort

    8.48

    Cleanliness

    8.49

    Value For Money

    7.88

    Facilities

    8.09

    Reviewers Mention About Ole Sereni

    Ole Sereni provides a wonderful experience with splendid views of the national park. The rooms are clean and spacious with excellent amenities. The staff is great and the food and drinks are deliciou (Read More)s. The Sky Lounge offers a perfect atmosphere during sunset. The hotel has state-of-the-art conference and seminar rooms. However, there were some issues with room bookings and limited vegetarian options at the restaurant. Overall, it is a beautiful hotel with breathtaking views.

    Guest Reviews

    Patricia
    solo traveller
    6.0
    Pleasant
    Well located especially if you have an early flight to catch
    Requested a room on 2nd floor and that was accommodated. Wake up call was prompt.
    More people at check in counter to reduce waiting time. More explanation on how to use TV and air-conditioning.

    Published on 04 Jan 2024

    Sawakenya
    review category business travellers
    5.0
    Passable
    It was ok.
    I have been staying here for some years, and really love the location. It's too bad about the wall that was put up to deter traffic noise. Sitting on the beautiful deck, one can no longer see NNP. Very disappointing.
    The property needs a serious face lift. The shower area, with water draining out onto the floor, is dangerous; the air-conditioning is ancient and barely works. The service at the restaurant was horrible and slow and no one cared. Hate to write such a review, but the conditions should be looked at closely. Management needs to pull up their socks.

    Published on 02 Jan 2024

    Anonymous
    family with young children
    8.0
    Very good
    I would recommend this place, next time please I would appreciate a discount on my next staycation.
    Food was delicious, the place was clean and the service was great.
    Food was overpriced.

    Published on 28 Dec 2023

    Philip
    solo traveller
    3.0
    Poor
    Poor
    Frukost
    The room- ac not working Staff unhelpful Mosquito in room Did not have sorted until 3am

    Published on 26 Dec 2023

    Thomas
    family with young children
    4.0
    Disappointing
    Check their event schedule first before you stay here
    Clean, good location and friendly staff
    This was the second time I stayed there and the second time I hardly got any sleep because the Hotel had events on their rooftop with blasting loud bass and music that made you feel like living next to a discotheque. Several attempts with the management to turn down the volume failed. Music went on way past 1am in the morning. Absolutely unacceptable. Either its an event place or its a hotel. Both does not work. Lot of other guests complained, too. If you want a good night sleep, this is not the right hotel.

    Published on 18 Dec 2023

    Esther
    young couple
    9.0
    Superb
    Serene
    Comfortable Beds. One feels like being in Massai mara in the middle of Nairobi. Good food
    The sauna and steam area could do with a little renovation, otherwise still works.

    Published on 12 Dec 2023

    Matthijs
    review category business travellers
    7.0
    Good
    Nice facilities. Good location. Poor service
    Nice facilities. Good location. Poor service
    The staff at the restaurant (1st floor) were quite demotivated. Our table had to wait consistently for 5-10 minutes before we could order food items or drinks. Apart from the service the experience was 7/10.

    Published on 08 Dec 2023

    Michael
    review category business travellers
    8.0
    Very good
    Excellent, I would recommend.
    I had the best omelette everyday for breakfast. The lady chef was excellent. The check-in staff were also excellent, particularly Jacintha
    I have stayed at Ole Sereni many times since it first opened. The food menu used to be far more extensive than it is now. I moved to Emara for the last 3 days of my visit, kindly arranged by Jacintha. I will of course stay at Ole Sereni again.

    Published on 07 Dec 2023

    Steingress
    young couple
    3.0
    Poor
    Poor
    The receptionists and other personnels were nice and helpful.
    The hotel is very complicated organised. Not that clearly like others. One easily gets lost. Even the taxi driver had problems to get on coming from the highway. The restaurant is a scandal: little offer, not well cooked, tasteless, monotone, waitresses incompetent (I ordered a Cinzano as a starter three times, but would have got it together with the main dish and the beer!). As I had to take a flight and had to leave the hotel at 2:30 am, I was told to get a small breakfast at 2am served in my room, but I left it at 2:20 without it seen. I would not recommend it to others.

    Published on 01 Dec 2023

    Kyarikunda
    group
    5.0
    Passable
    Passable
    Great view of the Nairobi National Park

    Published on 30 Nov 2023

    Location & Nearby Places

    Nairobi City Centre (4.6 Km from city center)

    Off Mombasa Road - Show on map

    15 Nearby Attractions

    Railway Museum

    4.5 km

    August 7th Memorial Park

    4.6 km

    Nairobi National Park

    4.7 km

    Kenyatta International Conference Centre

    4.9 km

    National Archives

    5.1 km

    Uhuru Park

    5.1 km

    Lake Naivasha

    5.3 km

    Nairobi Gallery

    5.4 km

    Jamia Mosque Nairobi

    5.5 km

    Central Park Nairobi

    5.8 km

    Maasai Market

    5.9 km

    Ivory Burning Site and Picnic Area

    6.0 km

    Kibera

    6.3 km

    African Heritage House

    6.4 km

    Uhuru Gardens

    6.6 km

    See All Attractions

    Top Facilities

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