Palm Era Resorts

Activities

• Badminton equipment
• Tennis equipment
• Fishing
• Walking tours
• Table tennis

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Wheelchair accessible
• Non smoking rooms
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Upper floors accessible by stairs only
• Entire unit located on ground floor
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Toothbrush
• Shampoo
• Shower
• Body soap
• Toilet

Room Amenities

• Sofa
• Soundproofing
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Private entrance
• Seating area
• Iron
• Mosquito net
• Safety deposit box
• Fan
• Trash cans
• Tile/marble floor
• Pool towels
• Non feather pillow
• Ironing facilities
• Adapter
• Extra long beds (> 2 metres)
• Socket near the bed

Food & Drink

• Electric kettle
• Restaurant
• Kid friendly buffet
• Breakfast in the room
• Packed lunches
• Kid meals
• Dining area
• Bbq facilities
• Outdoor dining area
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker

Safety & security

• Cctv outside property
• 24 hour security
• Cctv in common areas

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Daily housekeeping

Services & Extras

• Towels
• Linen
• Towels/sheets (extra fee)
• Wake up service
• Executive lounge access
• Key access

Layout

• Window

Media & Technology

• Cable channels
• Tv
• Mobile hotspot device
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Common areas

• Outdoor fireplace
• Garden

Reception services

• 24 hour front desk
• Express check in/check out
• Private check in/check out

General

• Parking
• Private parking
• Free parking
• Parking on site

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Children's playground
• Board games/puzzles

Pool and wellness

• Outdoor pool (all year)
• Swimming pool toys
• Outdoor pool
• Swimming pool
• Swimming pool

Transport

• Accessible parking
• Car hire
• Airport drop off
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• Patio
• View
• Garden view