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About Pan Pacific Hanoi
The Pan Pacific Hanoi is one of the most popular luxury accommodations in Hanoi. It is widely known for its airy rooms, aesthetic and contemporary architecture comprising of Vietnamese designs. The i (Read More)n house restaurants offer enticing food options.
This air-conditioned club room has carpeted flooring and is soundproof. It is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Featuring contemporary decor with light tones, this air-conditioned double room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.
This air-conditioned premier room opens up to panoramic views of West Lake. It is fitted with carpeted flooring, a flat-screen TV and a desk. The en suite bathroom includes a separate bathtub and a standing shower.
This spacious air-conditioned suite opens up to panoramic views of the lake. It has a separate living room fitted with a flat-screen TV, desk and minibar. The en suite bathroom includes a hairdryer and free toiletries.
Featuring contemporary decor with light tones, this air-conditioned twin room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.
This one-bedroom apartment comes with a separate living room with sofa and fully-equipped kitchen. En suite bathroom comes with a deep bathtub, separate rain shower stall and free toiletries.
This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.
This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit has 3 beds.
This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit has 3 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, executive lounge access, a wardrobe as well as lake views. The unit offers 1 bed.
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, executive lounge access, a seating area as well as lake views. The unit has 1 bed.
In room service - food from Ming restaurant was good.
Carpet was torn and old. The flush in the toilet not working well.
Published on 24 Dec 2023
Yu
young couple
8.0
Very good
Comfortable and relaxing
Lake view was plus and near to the old quarters.
Hotel and room was clean. Room was spacious.
Staff were helpful and attentive. Wide spread of food for the buffet.
The wellness centre where I had a massage was fantastic.
The shower area had water clogging. Water cannot be totally drained.
Published on 22 Dec 2023
Shannon
family with young children
6.0
Pleasant
Pleasant
We had higher expectations from the Pan Pacific based on the price point. The property is definitely aging with old technology, aging furniture and finishings. The bed sunk towards the head of the bed making you feel inverted when you lay down. The facilities are also aging and not well maintained.
Published on 20 Nov 2023
Suraj
family with young children
9.0
Superb
AMAZING STAY AY THE PROPERTY
THE HOYTEL WAS CENTRALLY LOCATED ANS IT WAS AS PER EXPECTATION
BREAKFAST THEY SHOULD HAVE MORE VARIETY AND MORE OPTION FOR VEGETARIAN
Published on 20 Nov 2023
Linh
young couple
8.0
Very good
Nice
Breakfast very nice, Enthusiastic and attentive staff
Published on 20 Oct 2023
Rijia
review category business travellers
7.0
Good
Good
Location is pretty good.
Room is a little small, not big enough to stretch out your luggage. Furnishing is also a little old. Shower head had a bit of malfunction. Definitely been to a better 5 star hotel.
Published on 08 Oct 2023
Jagan
review category business travellers
8.0
Very good
Very good
Complimentary late checkout should be provided especially if traveller has paid for early check-in already!
Published on 23 Sep 2023
Phillip
family with young children
10.0
Exceptional
Phil.
The service by the staff and the way this hotel is managed overall is first rate.
Published on 16 Sep 2023
Pamela
young couple
8.0
Very good
Nice location
Good location. Hotels Ming restaurant has excellent food. Rooftop bar has amazing views. Staff friendly and accommodating. Only complaint.. pillows! So uncomfortable
Friendly staff, good location & nice rooms.
Published on 02 Sep 2023
Shubhasish
with friends
8.0
Very good
Good 5 star property
It's a pretty lavish property with all the amenities of a 5 star hotel. The swimming pool and the rooftop bar deserves a special mention.
The property is slightly dated, but still pretty comfortable. It's just the bathroom and the decor are not the most modern.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area.
Accessibility
Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
Sofa, Soundproofing, Washing machine, Wardrobe or closet, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors, Tumble dryer, Heated pool, Air conditioning, Desk, Carpeted, Cleaning products.
Food & Drink
Wine/champagne, Kitchenware, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Kitchenette, Packed lunches, Oven, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Room service, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Minibar, Kitchen, Dining table, Fruits, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology
DVD player, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Streaming service (like Netflix).
Common areas
Sun terrace, Shared lounge/TV area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services
ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General
Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Hair cut, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Sun loungers or beach chairs.
Transport
Accessible parking, Parking garage.
Outdoor & View
Terrace, River view, Lake view, City view, View, Balcony.
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