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Pension am Rathaus

Hamburg City Center (0 kms from Hamburg City Hall)
Rathausstrasse 14 - Show on map

Ranked 11 out of 50

7.5
1648 reviews

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Room Types Available

Twin Room with Shared Bathroom
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    The twin room features parquet floors, a seating area with a flat-screen TV, a wardrobe, heating as well as an inner courtyard view. The unit offers 2 beds.

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    Family Room
  • Max 5 Adults
    •
  • 1 Photo available
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    The family room offers heating, as well as a private bathroom boasting a bath. This family room features a flat-screen TV. The unit has 4 beds.

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    Triple Room with Shared Bathroom
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    The triple room comes with a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit offers 3 beds.

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    Twin Room with Shower
  • Max 2 Adults
    •
  • 2 Photos available
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    The shared toilet is outside the room.

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    Single Room with Shower
  • Max 1 Adult
    •
  • 1 Photo available
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    The shared toilet is outside the room.

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    Single Room with Shared Bathroom
  • Max 1 Adult
    •

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    This single room provides heating and a flat-screen TV. The unit offers 1 bed.

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    Twin Room with Bathroom
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    The twin room offers heating, as well as a private bathroom featuring a shower. This twin room features a flat-screen TV. The unit offers 3 beds.

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    Single Room with Shared Bathroom
  • Max 1 Adult
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    This single room offers heating and a flat-screen TV. The unit offers 1 bed.

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    Double Room with Shared Bathroom
  • Max 2 Adults
    •

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    This double room offers heating and a flat-screen TV. The unit offers 1 bed.

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    Single Room with Shared Bathroom
  • Max 1 Adult
    •
  • 1 Photo available
    •

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    This twin room features two single beds and a cable TV.

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    Single Room with Shared Bathroom
  • Max 1 Adult
    •

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    This single room features heating, a flat-screen TV and city views. The unit has 1 bed.

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    Twin Room
  • Max 2 Adults
    •

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    The unit has 2 beds.

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    Pension am Rathaus is featured in

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    Guest Ratings For This Property

    7.5
    Based on 1648 Reviews
    100% verified reviews

    Comfort

    7.48

    Cleanliness

    8.22

    Value For Money

    8.31

    Facilities

    7.15

    Reviewers Mention About Pension am Rathaus

    Pension am Rathaus in Hamburg is praised for its amazing location and affordable room rates. The sink in the room is found to be very handy and the soap, shampoo, and towels provided are of good qual (Read More)ity. However, some guests were not happy with the room designation and the view from their rooms. The lack of an elevator is also mentioned as a downside. Overall, the staff is friendly and the hotel is considered a great budget option in a central location.

    Guest Reviews

    Elif
    solo traveller
    4.0
    Disappointing
    Disappointing
    The room was clean and the location was great.
    The pension was supposed to be open at 9, and I arrived there at 9.50. The receptionist came at 11. I knew the check-in time was 13, but I wanted to leave my luggage beforehand as they expresses in their websites and emails sent before. Noone answered the phones. I left several voice messages to a mobile phone number that they gave. Noone answered... I waited with another guy and the cleaning lady for an hour and those two people needed to contact someone from the pension. Finally, the lady came at 11 and I left my luggage and confirmed if she will be there at 13 for the check-in. She assured me. I was back at 12.55. Noone opened the door and noone answered the phone (both the pension and the mobile phone number. After 10-15 minutes, she answered the phone and let me in... THE BELL WAS OFF, so she couldn't hear. Noone is aware of this.... Both incidents very frustrating. I was there during working hours. I didn't deserve to wait outside in winter.
    (Read More)

    Published on 30 Dec 2023

    Jose
    solo traveller
    4.0
    Disappointing
    Disappointing
    Location
    The typical old pension.

    Published on 25 Dec 2023

    Jose
    solo traveller
    3.0
    Poor
    Poor
    Location
    Reception, Spanish lady was always late to work guess waiting over an hour to her to open reception. Almost missed my plane for this reason

    Published on 24 Dec 2023

    Deirdre
    solo traveller
    8.0
    Very good
    A nice weekend trip
    The location is fantastic, it is in the centre of the city, you can walk to everything. The room is basic, clean and warm.
    The shelf above the sink in the room is way too low.

    Published on 18 Dec 2023

    Katarzyna
    solo traveller
    9.0
    Superb
    Superb
    Excellent location with all the necessary amenities. Perfect for exploring city. Very nice and helpful staff.
    Steep stairs can be a problem with heavy luggage.

    Published on 17 Dec 2023

    Jaanus
    review category business travellers
    7.0
    Good
    Good
    Room was quite cold

    Published on 01 Dec 2023

    Jolanta
    family with young children
    8.0
    Very good
    Brilliant
    We absolutely loved the location so central.It was so easy to get everywhere.
    Nothing.

    Published on 01 Dec 2023

    Philippe
    review category business travellers
    5.0
    Passable
    Passable
    Location was good, check in flexibility not great
    It was not clear on the website when i booked that i am sharing the bathroom and shower with other people and that it is locateed outside the room, so i was shocked.

    Published on 29 Nov 2023

    Irina
    review category business travellers
    8.0
    Very good
    Very good
    Great positions, clear rooms, staff cordiality excellent price for short trips in HH it's very suggested
    WIFI at 4th floor isn't so reachable the stairs, if you have a lot of luggage could be difficult

    Published on 22 Nov 2023

    Lawrence
    solo traveller
    9.0
    Superb
    Great stay- I would stay here again when visiting Hamburg.
    Convenient location that is close to central area attractions and public transportation. The room was clean and the maid cleaning service excellent. Friendly staff.
    The stairs were steep and there was no lift. No refrigerator in the room. The street and sidewalk was being reconstructed during my stay which made walking a bit treacherous.

    Published on 11 Nov 2023

    Location & Nearby Places

    Hamburg City Center (0.2 Km from city center)

    Rathausstrasse 14 - Show on map

    15 Nearby Attractions

    Chile House

    0.4 km

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    0.5 km

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    0.6 km

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    0.7 km

    Kunsthalle Hamburg

    0.7 km

    Maritime Museum Hamburg

    0.7 km

    Deichstrasse

    0.8 km

    Miniatur Wunderland Hamburg

    0.9 km

    Speicherstadt

    1.0 km

    St Michael's Church Hamburg

    1.1 km

    Elbe Philharmonic Hall

    1.3 km

    Alster Arcade

    1.4 km

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    1.5 km

    Flohschanze

    2.0 km

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