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Phoenix Hotel

Kensington (0 kms from Bayswater)
8.2
(5867 reviews)

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Double Room

  • Max 2 Adults
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    With free WiFi, this room offers en-suite facilities and a double bed. Please note that all Double rooms are non-smoking rooms.

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    Twin Room

  • Max 2 Adults
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    With free WiFi, this room offers en-suite facilities and 2 single beds. Please note that all Twin rooms are non-smoking rooms.

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    Single Room

  • Max 1 Adult
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    With free WiFi, this room offers en-suite facilities and a single bed.Please note that all single rooms are non-smoking rooms. The bathrooms have a shower only and no bathtub.

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    Triple Room

  • Max 3 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 3 beds.

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    Small Double Room

  • Max 1 Adult
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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

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    Quadruple Room

  • Max 4 Adults
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    Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 4 beds.

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    Deluxe Double Room

  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

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    Deluxe Twin Room

  • Max 2 Adults
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    Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

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    Location & Nearby Places

    Kensington (4.3 Km from city center)

    1-8 Kensington Garden Square

    15 Nearby Attractions

    Kensington Palace

    0.5 km

    Portobello Road Market

    0.7 km

    Thames Cruise

    1.1 km

    Covent Garden

    1.2 km

    Hyde Park

    1.8 km

    Science Museum

    2.0 km

    Baker Street

    2.2 km

    Harrods

    2.3 km

    Oxford Street

    2.3 km

    Madame Tussauds Wax Museum

    2.5 km

    Regent's Park

    3.0 km

    Buckingham Palace

    3.6 km

    Piccadilly Circus

    3.8 km

    Chinatown

    4.0 km

    Soho

    4.0 km

    See All Attractions

    All Facilities for Phoenix Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Wardrobe or closet, Desk, Carpeted, Safety deposit box, Fan, Heating.
    Food & Drink Electric kettle, Snack bar, Breakfast in the room, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Cashless payment available.
    General WiFi available in all areas.

    Guest Ratings For This Property

    8.2
    Based on 5867 Reviews
    100% verified reviews

    Comfort

    8.51

    Cleanliness

    8.7

    Value For Money

    8.29

    Facilities

    8.13

    Reviewers Mention About Phoenix Hotel

    The Phoenix Hotel in London received glowing reviews for its clean and comfortable rooms, superb breakfast, and great location. Guests appreciated the attentive and welcoming staff, as well as the ho (Read More)tel's value for money. However, some negatives included small rooms, noisy windows, and limited breakfast options during busy periods. Overall, the hotel was recommended for a cozy and memorable stay in Nottinghill.

    Guest Reviews

    Boris
    solo traveller
    7.0
    Good
    All in all it was good
    The location of the premises was very close to tube lines. Due to that fact Londons central areas are very accessible.
    The rather old hotel building is pretty squeaky and noisy. The windows are not sound tight.

    Published on 04 Jan 2024

    Leslie
    solo traveller
    8.0
    Very good
    Very good
    The location is very good, near Bayswater Underground station (for District and Circle lines) and Queensway Underground station (for Central Line). The hotel's also near Kensington Gardens. My room was quite small but comfortable and quiet. The hotel has a quite spacious lounge area. There was no cooked breakfast but the range of food and drink of the continental breakfast provided was adequate.
    On arrival in the evening, I found that the tap of my washbasin was broken and it wasn't possible to see any of the channels on the TV (no signal). However, the next morning the lady behind the reception got these problems sorted out very quickly and by the time I'd had breakfast, a new tap had been installed and the television fixed.

    Published on 03 Jan 2024

    Ariel
    solo traveller
    8.0
    Very good
    Very good option for its price/location
    The location is great - easy access to a tube station nearby- and I enjoyed the breakfast. The staff for the breakfast are quick and competent. The room was quiet, well-stocked for my needs, and very clean.
    I knew I was in a "small single room" and it was indeed very small. The room was only a few inches wider than the bed. But I wasn't in the room all that much, so in the end, it wasn't that big a deal.

    Published on 02 Jan 2024

    Nurazmi
    young couple
    9.0
    Superb
    A nice and pleasant hotel to stay.
    The breakfast was simple and good.. The cozy hotel with nice ambience. Friendly n helpful staff.
    If we were to get a better outside window view would be nice.

    Published on 02 Jan 2024

    Helen
    family with young children
    10.0
    Exceptional
    New year celebrations
    Everything was perfect. The hotel is clean , comfortable and very smart. I need to find out where the pillows were sourced...Best I've slept on ...2 minute walk from Bayswater tube shops and a lovely pub, that serves good food.
    If I had to be picky it would be the lack of a cooked breakfast. It was more a buffet with cereal.

    Published on 02 Jan 2024

    Manal
    solo traveller
    8.0
    Very good
    Very good
    Good location Clean

    Published on 01 Jan 2024

    Monia
    solo traveller
    7.0
    Good
    Good
    A 5 mins walk from Bayswater station(abt 8 mins from Queensway).Nice clean no fuss hotel at a reasonable price in a nice neighbourhood. The area is loaded with restaurants, fast foods, bakeries, supermarkets (Tesco & Sainsburys) and small shops.Hotel has storage luggage which is convenient for when your departure flight is late in the afternoon or when staying one night in another location(going to a Liverpool match in my case).No fuss breakfast as well in the morning but enough not to go hungry.I find this hotel to be very good value for money.I will stay there again without hesitation.
    The fire alarm sounded in the middle of the night!! Fortunately it was a false alarm...

    Published on 31 Dec 2023

    Laura
    solo traveller
    10.0
    Exceptional
    Exceptional
    The location was perfect. Supermarkets, pharmacies, plenty of restaurants around.

    Published on 31 Dec 2023

    Saoud
    with friends
    7.0
    Good
    Good
    Good location and staff
    Felt the room was very dusty

    Published on 29 Dec 2023

    Sofia
    solo traveller
    10.0
    Exceptional
    Really good!
    The workers were really kind and helpful, the room was really clean and comfortable. The hotel was really close to the Kensington gardens and the underground. Very lively are at night which made me feel so comfortable walking at night.

    Published on 26 Dec 2023

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