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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Umhlanga (0 kms from )
14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa - Show on map

Ranked 16 out of 50 best hotels in durban

8.2
1454 reviews

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Room Types Available

Standard King Room
  • Max 2 Adults
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  • 1 Photo available
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    Air-conditioned room with a satellite TV and tea/coffee maker.Please note that extra beds cannot be added in this room type.

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    Two-Bedroom Apartment
  • Max 4 Adults
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    Consists of 2 bedrooms. Includes kitchen counter with sink, microwave, fridge and balcony.

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    Double Room with Two Double Beds
  • Max 4 Adults
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  • 2 Photos available
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a seating area, flat-screen TV with cable channels, an inner courtyard view, as well as wine/champagne for guests. The unit has 2 beds.

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    Bi-level Loft
  • Max 2 Adults
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    This air-conditioned room has an electric kettle and a bathroom.

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    Executive Suite
  • Max 2 Adults
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    There is a lounge area, balcony and guest bathroom.This suite features a electric kettle and air conditioning

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    Two-Bedroom Apartment Sleeps 3
  • Max 2 Adults
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  • 1 Photo available
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    This spacious apartment features a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment has air conditioning, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 2 beds.

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    Standard Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room features air conditioning, flat-screen TV with satellite channels, an inner courtyard view, as well as wine/champagne for guests. The unit offers 2 beds.

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    Guest room, 1 Double
  • Max 2 Adults
    •
  • 2 Photos available
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    This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

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    Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is featured in

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    Guest Ratings For This Property

    8.2
    Based on 1454 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.77

    Value For Money

    8.27

    Facilities

    8.46

    Reviewers Mention About Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

    Guests praised the Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge for its friendly staff, excellent breakfast, and convenient location. Some mentioned that there was traffic noise and a n (Read More)earby night club. The rooms were described as clean and comfortable, although there were some minor facility issues. Overall, the hotel provided a pleasant experience with fantastic staff and good dining options. Its proximity to Gateway Shopping Mall was also appreciated.

    Guest Reviews

    Gordon
    family with young children
    8.0
    Very good
    Very good
    Great service and friendly staff. Free room upgrade - very welcome after a 4 hour delay on the road with 2 toddlers.
    Nothing to report

    Published on 05 Jan 2024

    Noyolo
    family with young children
    9.0
    Superb
    Amazing
    Everything,memorable experience,the only thing that was a minus for me was the worn our mattress on the king size bed even after rotating the mattress and that the was no comfortable sofa even though we had booked a 2 bedroom apartment
    See above.

    Published on 04 Jan 2024

    Ntombizodwa
    family with young children
    10.0
    Exceptional
    Best service received in my life.
    The hotel is taken good care as the furniture finishing is beautiful, both pool area are to die for. The bar and the breakfast area is so refreshing. First our checking in was amazing, Lihle assisted us to check in and she has been amazing from the first day we met. Then while we were waiting to be taken to our room then we met Isaac who was so accommodative for the Christmas lunch that we didnt book for.He explained everything in details and how it will work. We then met Isaac again for breakfast on our second day, he made us feel at home. We then met the whole crew which is lungi, Nontobeko and NKanyiso who gave us a 10* service daily. I would call in the morning to speak to Nontobeko for my daughters porridge, with no fail it was prepared nicely. I love the fact that there was a play area for the kids while we eatlungi would watch the kids and play with them. I have never been treated like a queen in any vacation. I have traveled internationally and this kind of service is rare to find. The whole team has so much care for individual guest and ensuring that our stay is amazing daily. My kids even asked on why is the hotel a 4 star and not a 5 star as the service is amazing.
    (Read More)
    Nothing. My 10 day holiday was amazing

    Published on 03 Jan 2024

    Enver
    young couple
    9.0
    Superb
    our overall experience was excellellent and the hospitality the best we have experienced.
    both rooms we stayed in were very spacious and neat. The breakfast was very good and the service beyond excellent. We would also like to give a special mention to the following staff who were among the best of our many stays at different hotels: Zu far the chef Belinda of guest relations and Eugene the porter
    In room 325 (the first roomwe stayed in) there were cockroaches. Hence the manager , Chevonne? moved us to a loft apartment which was absolutely terrific

    Published on 02 Jan 2024

    Holly
    family with young children
    9.0
    Superb
    Fantastic hotel for a short stay in Umhlanga.
    The friendliest hotel in South Africa. All the staff were so helpful and amazing with our kids. The 2 bedroom apartment rooms were a great size and perfect for our family of 4.

    Published on 31 Dec 2023

    Sandra
    young couple
    9.0
    Superb
    Great for a couple of nights
    Lovely communal areas both inside and outside. Rooms comfortable. Restaurant and bar very good lovely staff

    Published on 30 Dec 2023

    Fazel
    young couple
    10.0
    Exceptional
    Good vibes
    Good location
    N/A

    Published on 26 Dec 2023

    Sibusiso
    young couple
    10.0
    Exceptional
    We enjoyed the stay.
    It was palatable. The location was good.
    Load shedding

    Published on 26 Dec 2023

    Cyprian
    solo traveller
    10.0
    Exceptional
    Great experience, and I will use it again, due to its cleanliness, location and safety, and relatively reasonable pricin
    Friendly and helpful staff, from security guards at the entrance, to front desk staff, to housekeeping staff. Cleanliness of room. Few metres walk to Gateway shopping mall and restaurants. Secure underground parking. Safety in and around the hotel, with visible security guards everywhere. Priced very reasonably, considering its location and proximity to many restaurants and a popular mall. Its my preferred hotel in Umhlanga, and I use it at least once every year, and have always had a great experience.
    Nothing.

    Published on 24 Dec 2023

    Mihle
    family with young children
    4.0
    Disappointing
    Disappointing
    Outside view
    The room

    Published on 23 Dec 2023

    Location & Nearby Places

    Umhlanga (15.6 Km from city center)

    14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa - Show on map

    15 Nearby Attractions

    Japanese Garden

    8.5 km

    Beachwood Mangroves Nature Reserve

    9.8 km

    Blue Lagoon Beach Durban

    10.3 km

    Umgeni River Bird Park

    10.6 km

    Moses Mabhida Stadium Swing

    12.3 km

    Mitchell Park

    12.5 km

    Mini Town Durban

    12.7 km

    SunCoast Casino

    12.8 km

    Ansteys Beach

    13.9 km

    Durban Beach Front Promenade

    13.9 km

    Hollywoodbets Kingsmead Stadium

    14.3 km

    Golden Mile

    14.9 km

    Durban Botanical Gardens

    15.0 km

    Durban Natural Science Museum

    15.5 km

    Victoria Street Market

    15.6 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Beach

    Pool

    Garden

    Food

    Shuttle service

    See All Facilities >

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