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About Pullman Paris Tour Eiffel
Located on Paris' left bank, the property is only a 4-minute stroll from the Eiffel Tower. This upscale hotel provides 23 meeting rooms, a gym, and a stylish restaurant with an open kitchen and a ter (Read More)race. With bright and roomy accommodations, Pullman Paris boasts breathtaking views of the Eiffel Tower. Staying true to its culture, the restaurant serves delectable cuisine. Make sure to visit top attractions including the Arc de Triomphe.
This bright and spacious room features a large flat-screen TV, free access to up-to-date films, a Bose docking station and free fiber-optic Wi-Fi access. The en suite bathroom includes a rain shower.Extras include free bottles of water, tea and coffee making facilities and a Nespresso coffee machine.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
This bright and spacious room features a large flat-screen TV, free access to up-to-date films, a Bose docking station and free fiber-optic Wi-Fi access. The en suite bathroom is decorated with marble and includes a bathtub.Extras include free bottles of water and tea and coffee making facilities.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
This bright and spacious room features a large flat-screen TV, free access to up-to-date films, a Bose docking station and free fiber-optic Wi-Fi access. The en suite bathroom is decorated with marble and includes a bathtub.Extras include free bottles of water and tea and coffee making facilities.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
This bright and spacious room features a balcony with a view of the Eiffel Tower, a large flat-screen TV and free access to up-to-date films. It also provides digital tablets, a Bose docking station and free, fiber-optic WiFi access. The en suite bathroom includes a rain shower.Extras include free bottles of water, tea and coffee making facilities and a Nespresso coffee machine.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
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Deluxe Twin Room with Sofa, Balcony and Eiffel Tower View
This bright and spacious room features a balcony with a view of the Eiffel Tower, a large flat-screen TV and free access to up-to-date films. It also provides digital tablets, a Bose docking station and free, fiber-optic WiFi access. The en suite bathroom includes a rain shower.Extras include free bottles of water, tea and coffee making facilities and a Nespresso coffee machine.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
This suite features a flat-screen TV and an office area, as well as a Nespresso coffee machine and a minibar. It also has a private bathroom with a bathtub, a rain shower and free toiletries.
This bright and spacious room features a large flat-screen TV, free access to up-to-date films, a Bose docking station and free fiber-optic WiFi access. The en suite bathroom includes a rain shower.Extras include free bottles of water, tea and coffee making facilities and a Nespresso coffee machine.Please note that the maximum occupancy of the room is 2. Extra beds cannot be accommodated.
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
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Deluxe Twin Room, high floor, with Sofa, Balcony and Eiffel Tower View
This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.
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Deluxe King Room, high floor, with Sofa, Balcony and Eiffel Tower View
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
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PENTHOUSE EIFFEL with One King Bed and View - Top floor
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
If you want to be close to the Eiffel Tower, the Pullman is a great location. However, it is not close to other parts of the city.
We had a relatively good stay at the Pullman Paris apart from a couple of issues. The bathrooms are very small, especially the shower facilities (shower over a tiny bath). I had a couple of falls in the bath during our stay. Our room was not cleaned for 2 days and when we brought it to the attention of house cleaning they did not believe us until they saw it for themselves. When they did clean it they still didn't vacuum the floor or restock the bar fridge. While the breakfast was very good it was cold. We wanted to eat at the restaurant but we couldn't as we needed a reservation, which is not indicated in our booking that we would need to. We were offered tapas meal in the bar area which was very limited.
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Published on 04 Jan 2024
Anonymous
young couple
1.0
Bad
Better communication. Better customer service
Just the location
The customer service have to improve and the hotel need better communication with the applications that guests can book night and request arrangements.
Published on 03 Jan 2024
Arvid
family with young children
3.0
Poor
Overall the hotel is quite nice but I dont think they should be hiring people who steal from the guests.
Rooftop bar has an amazing atmosphere and view. Restaurant also looks very nice. Very good location!
Food and cocktails werent very nice, just about edible. I also left my AirPods in my room and whoever cleaned my room stole them and the hotel did nothing.
Published on 03 Jan 2024
Crystal
family with young children
4.0
Disappointing
Perfect for Eiffel views if thats what you want. If not stay somewhere else !
Location is perfect if you want to be close to Eiffel. They have an amazing rooftop with direct views. There are no shops near this hotel but I would say it was centrally located via taxis as a mode of transport, which we preferred during our stay.
I had a several issues with communication with the room service staff. They all seemed very nice however, I had various reasonable requests due to the conditions of the room and each time I was told they were going to address it by coming to the room, they either did not come or it took very long. My initial arrival date was delayed, we arrived a day late but I communicated with the hotel so they were aware, I did not cancel. Upon my arrival, my room was switched and I was told it was due to providing us a bigger room, also they let us check into this room earlier which I thought was nice. The room was in fact large however it was not clean. There were stains all over the carpet, the bathroom had putty stains all over it from what appeared to be repairs to seal leakage. The shower/tub was leaking from the poor sealing job. I complained about the carpet and requested it be cleaned but no one ever came. Im an effort to not delay our trip in further, we let it go. Communication between room service ( not house keeping or front end staff) was not good overall. Upon check out I complained to management and they provided a 100 eur credit, which was not enough for the issues.Our first meal the restaurant on the lobby level was the food in between breakfast and dinner service. It was a mini menu and we had just arrived to the hotel from our flight and were very hungry. My mother and I ordered 2 Caesar salads that appeared to just be throw together, it did not taste good at all. Also we orders a bigger for my daughter which I asked to be medium well but it came out extremely pink slightly bloody. I reported this issue to the waiter and the manager came and asked what else we would like but I told her it tasted bad and then she proceeded to asked what I would like to do, I asked if she could credit the meals Or discount some how and she said she was not able to because we tasted it.
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Published on 02 Jan 2024
Kaylene
young couple
9.0
Superb
Great place to stay if going to Eigel
The place was really nice/ clean and comfortable and in great location.
Getting back to station can be quite pricey
Published on 02 Jan 2024
Jaclyn
family with young children
7.0
Good
Good
If you want to be literally right next to the Eiffel Tower this is your hotel.
The rooms seemed unfinished. They didnt have grout in places and had tape on the bathroom walls like they had hung something and taken down but hadnt finished it.
Published on 02 Jan 2024
Jo
family with young children
5.0
Passable
Overpriced dirty - walk the extra minute and stay a little further from the tower as thats the only thing going for thi
The location and the lobby
The explanation at the desk was brief and uninformed about the 4 free items in the mini bar that were not refreshed the following day. No t bags, milk. The bathroom was dirty and I asked 3 times but only a lady with a dry cloth came which did nothing, so we could not bathe for the time we was there the sink was dirty. My pillow case was stained with something like blood. When I said I wasnt happy they threw in a free breakfast. This hotel is not cheap in the slightest and l have stayed in much cheaper and lower star hotels for far less money and had clean rooms at the least. I also was led to believe if you had a room with a balcony you get tower view (I paid extra) but we faced a block of flats. It was a special treat for my daughters birthday and I was so Disappointed. I was told there were no other rooms available and that the rooms on the 7th floor had not been refurbished for over 5 years (thats no excuse!) I expected to pay half of the amount for that room. Wont be visiting there again. It looks like their response is poor on trip advisor to similar complainants. I dont care if they share feedback money talks bull@@@t walks obviously I paid the same price as people with refurbished clean rooms without dirty bathrooms with stained floors and stained pillow cases. I have photos
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Published on 02 Jan 2024
Chanlin
group
7.0
Good
It was alright
Only the Eiffel Tower view and its close proximity
They were quite stingy with water bottles and took so long to reply on the phone. My request didnt get fulfilled on my last night there.
Published on 01 Jan 2024
Denis
young couple
1.0
Bad
Never go to this hotel
Nothing. Its is very old, damaged with mold inside the rooms.
Personnel is awful!! They didnt clean our room at all during the stay. Mattress is the worst I ever seen. It was with springs inside!!
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour, Bowling, Temporary art galleries.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Pet bowls.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Desk, Carpeted.
Food & Drink
Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Refrigerator, Electric kettle, Restaurant, Fruits, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General
Parking, Parking on site, Pets allowed, WiFi available in all areas.
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