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Pullman Rotorua

Fenton Street (0 kms from Polynesian Spa)
1135 Arawa St - Show on map

Ranked 5 out of 14 best hotels in rotorua

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Room Types Available

Superior King Room with City View
  • Max 2 Adults
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    Offering city views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

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    Superior King Room with Lake View
  • Max 2 Adults
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    Offering lake views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

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    Superior Queen Room with Two Queen Beds and City View
  • Max 2 Adults
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    Offering lake views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

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    Deluxe King Room with City View
  • Max 2 Adults
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    This double room features a sofa and minibar.

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    Deluxe King Room with Lake View
  • Max 2 Adults
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    This double room has a bathrobe and minibar.

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    Superior King Suite with City View
  • Max 2 Adults
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    This suite has a tea/coffee maker and bathrobe.

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    Deluxe Executive King Room with Lake View
  • Max 2 Adults
  • 1 Photo available
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as lake views. The unit has 1 bed.

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    Deluxe Executive King Room with City View
  • Max 2 Adults
  • 1 Photo available
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.

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    Executive King Suite with Lake View
  • Max 2 Adults
  • 3 Photos available
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    The unit has 1 bed.

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    Pullman Rotorua is featured in

    Guest Ratings For This Property

    8.1
    Based on 2679 Reviews
    100% verified reviews

    Comfort

    8.83

    Cleanliness

    8.8

    Value For Money

    7.58

    Facilities

    8.36

    Reviewers Mention About Pullman Rotorua

    Guests were well taken care of during their stay at Pullman Rotorua, with attentive housekeeping and restaurant staff. Enjoyed a meal at Barrel and Co with good steak and fish, although salad was ove (Read More)rly dressed. Breakfast buffet was average with limited fruit selection. The hotel's exterior resembles a commercial office building. Overall, a convenient location with potential for improvement in certain areas. Would consider staying again.

    Guest Reviews

    Christian
    young couple
    7.0
    Good
    Good
    beds were a little too soft

    Published on 04 Jan 2024

    Evgenia
    family with young children
    9.0
    Superb
    One of better hotels in Rotorua, very good location near lake
    Very good location, rooms are big, beds are comfortable, but not very large , breakfast not that much wow, could be better , staff are helpful and friendly, near the hotel there is a whole area with many restaurants, food street as well , I think in Rotorua itself not that much 5 star hotels are there, do probably its the best of all.
    Breakfast should be improved

    Published on 02 Jan 2024

    Camila
    family with young children
    9.0
    Superb
    Superb
    Customer service was exceptional.
    AC in our room was not working so we asked for a change of room and the management accommodated our request.

    Published on 01 Jan 2024

    Amber
    family with young children
    7.0
    Good
    Extremely comfortable but also kinda frustrating.
    The location and design are amazing
    The staff feel green to me. I was coming in later (21:30) so had the night shift staff. They have all the right mix of bubbly openness that really showcases kiwi authenticity and hospitality, but they werent acting like seasoned professionals. For example. I have my kid on my booking. Its up front. When I asked for a roll bed I was told that they were 130 a night. Which is true, but why would my child pay that when they sleep for free. When we finally arrived after an 8hour tiki tour, there wasnt any bedding in the room for her. So I had to call and request a bed, but then after I was informed about the in availability of the bed, I had to stay on the line and prompt them to actually sen up a pillow and duvet. I was exhausted and seriously I stay at these place to not have to think about how my needs are being met. Thats why stars are hotly contested and only the best get 5. Now Ive had 5star service in many countries and its doesnt always map to their hotel stars. This would never happen at a 5star hotel with a bit of experience under their belts, so again: this isnt criticism; its what was missing from my guest experience and I look forward to being impressed at my next stay

    Published on 30 Dec 2023

    Sean
    family with young children
    7.0
    Good
    Overall was good stay, but could be much better.
    Good location
    Check in delayed by 1 hour. Check out nearly got us late for our itinerary. Room was generally clean, except the ventilation fans were very very dusty.

    Published on 28 Dec 2023

    Suruchi
    family with young children
    8.0
    Very good
    Very good
    Beds were comfy. Spacious room. Clean. Great location. Friendly staff. Good breakfast options.
    The room had a typical smell of Sulphur of some acid. I guess it is surrounded by sulphur so it smells like that.

    Published on 27 Dec 2023

    Maria
    young couple
    8.0
    Very good
    Very good
    Location
    Toilet not enclosed

    Published on 27 Dec 2023

    Muyuan
    group
    8.0
    Very good
    Very pleasant stay
    Location was great for us Staff members were very good

    Published on 26 Dec 2023

    Federico
    young couple
    9.0
    Superb
    Excellent hotel with ibternational chain standards
    Great location close to the City Center, Park, Kuirau hotwaters, and variety of restaurants close by on Eat Streat. Comfy bed, good equipment (including Nespresso Machine), Parking (with charge) and very good breakfast. Restaurant is also very good. Super friendly staff.
    Everything was excellent during our stay.

    Published on 25 Dec 2023

    Shiou
    family with young children
    8.0
    Very good
    Very good
    Bed
    Toilet design

    Published on 25 Dec 2023

    Location & Nearby Places

    Fenton Street (0.3 Km from city center)

    1135 Arawa St - Show on map

    15 Nearby Attractions

    Blue Baths Pool

    0.3 km

    Tamaki Maori Village

    0.4 km

    Government Gardens

    0.4 km

    Skyline Rotorua

    0.5 km

    Wingspan, Rotorua

    0.5 km

    Rotorua Canopy Tours

    0.5 km

    Zorb

    0.5 km

    Agrodome

    0.5 km

    Redwood Treewalk

    0.5 km

    Rotorua Hot Springs

    0.5 km

    Rainbow Springs Kiwi Wildlife Park

    0.5 km

    Mountain Biking in Rotorua

    0.5 km

    Rotorua Museum of Art and History

    0.6 km

    Polynesian Spa

    0.6 km

    Ohinemutu

    0.9 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Concierge service

    Food

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    ₹172 Onwards