Pullman Rotorua, Rotorua | Photos, Reviews & Deals @Holidify

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Room Types Available

Superior King Room with City View

Max 2 Adults

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Offering city views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

Superior King Room with Lake View

Max 2 Adults

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Offering lake views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

Superior Queen Room with Two Queen Beds and City View

Max 2 Adults

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Offering lake views, this room features contemporary design. It has a 50-inch smart TV, WiFi, a minibar, a work desk, rain shower and bath amenities. A pillow menu is available.

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Pullman Rotorua is featured in

14 Best Hotels In Rotorua

$ 76 onwards

16 Best Luxury Hotels In Rotorua

$ 76 onwards

Guest Ratings For This Property

8.1

Based on 2666 Reviews

100% verified reviews

Comfort

8.84

Cleanliness

8.8

Value For Money

7.59

Facilities

8.37

Reviewers Mention About Pullman Rotorua

Guests were well taken care of during their stay at Pullman Rotorua, with attentive housekeeping and restaurant staff. Enjoyed a meal at Barrel and Co with good steak and fish, although salad was ove (Read More)rly dressed. Breakfast buffet was average with limited fruit selection. The hotel's exterior resembles a commercial office building. Overall, a convenient location with potential for improvement in certain areas. Would consider staying again.

Guest Reviews

Christian

young couple

7.0

Good

beds were a little too soft

Published on 04 Jan 2024

Evgenia

family with young children

9.0

Superb

One of better hotels in Rotorua, very good location near lake

Very good location, rooms are big, beds are comfortable, but not very large , breakfast not that much wow, could be better , staff are helpful and friendly, near the hotel there is a whole area with many restaurants, food street as well , I think in Rotorua itself not that much 5 star hotels are there, do probably its the best of all.

Breakfast should be improved

Published on 02 Jan 2024

Camila

family with young children

9.0

Superb

Customer service was exceptional.

AC in our room was not working so we asked for a change of room and the management accommodated our request.

Published on 01 Jan 2024

Amber

family with young children

7.0

Good

Extremely comfortable but also kinda frustrating.

The location and design are amazing

The staff feel green to me. I was coming in later (21:30) so had the night shift staff. They have all the right mix of bubbly openness that really showcases kiwi authenticity and hospitality, but they werent acting like seasoned professionals. For example. I have my kid on my booking. Its up front. When I asked for a roll bed I was told that they were 130 a night. Which is true, but why would my child pay that when they sleep for free. When we finally arrived after an 8hour tiki tour, there wasnt any bedding in the room for her. So I had to call and request a bed, but then after I was informed about the in availability of the bed, I had to stay on the line and prompt them to actually sen up a pillow and duvet. I was exhausted and seriously I stay at these place to not have to think about how my needs are being met. Thats why stars are hotly contested and only the best get 5. Now Ive had 5star service in many countries and its doesnt always map to their hotel stars. This would never happen at a 5star hotel with a bit of experience under their belts, so again: this isnt criticism; its what was missing from my guest experience and I look forward to being impressed at my next stay

(Read More)

Published on 30 Dec 2023

Sean

family with young children

7.0

Good

Overall was good stay, but could be much better.

Good location

Check in delayed by 1 hour. Check out nearly got us late for our itinerary. Room was generally clean, except the ventilation fans were very very dusty.

Published on 28 Dec 2023

Suruchi

family with young children

8.0

Very good

Beds were comfy. Spacious room. Clean. Great location. Friendly staff. Good breakfast options.

The room had a typical smell of Sulphur of some acid. I guess it is surrounded by sulphur so it smells like that.

Published on 27 Dec 2023

Maria

young couple

8.0

Very good

Location

Toilet not enclosed

Published on 27 Dec 2023

Muyuan

group

8.0

Very good

Very pleasant stay

Location was great for us Staff members were very good

Published on 26 Dec 2023

Federico

young couple

9.0

Superb

Excellent hotel with ibternational chain standards

Great location close to the City Center, Park, Kuirau hotwaters, and variety of restaurants close by on Eat Streat. Comfy bed, good equipment (including Nespresso Machine), Parking (with charge) and very good breakfast. Restaurant is also very good. Super friendly staff.

Everything was excellent during our stay.

Published on 25 Dec 2023

Shiou

family with young children

8.0

Very good

Bed

Toilet design

Published on 25 Dec 2023

Location & Nearby Places

Fenton Street (0.3 Km from city center)

1135 Arawa St

15 Nearby Attractions

Blue Baths Pool

0.3 km

Tamaki Maori Village

0.4 km

Government Gardens

0.4 km

Skyline Rotorua

0.5 km

Wingspan, Rotorua

0.5 km

Rotorua Canopy Tours

0.5 km

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Top Facilities

parking

bar

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All Facilities for Pullman Rotorua

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Air conditioning, Desk, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating.
Food & Drink	Wine/champagne, Restaurant, Minibar, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, WiFi available in all areas.
Transport	Accessible parking.
Pool and wellness	Massage, Spa/wellness packages, Fitness centre, Fitness.
Outdoor & View	City view, View, Lake view.

Pullman Rotorua

Check Room Options And Availability

Room Types Available

Pullman Rotorua is featured in

Guest Ratings For This Property

Reviewers Mention About Pullman Rotorua

Guest Reviews

Christian

Good

Good

Evgenia

Superb

One of better hotels in Rotorua, very good location near lake

Camila

Superb

Superb

Amber

Good

Extremely comfortable but also kinda frustrating.

Sean

Good

Overall was good stay, but could be much better.

Suruchi

Very good

Very good

Maria

Very good

Very good

Muyuan

Very good

Very pleasant stay

Federico

Superb

Excellent hotel with ibternational chain standards

Shiou

Very good

Very good

Location & Nearby Places

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