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Mercure Bournemouth Queens Hotel and Spa

Bournemouth city centre (0 kms from )
Meyrick Road

Ranked 46 out of 50 luxury hotels in bournemouth

6.9
596 reviews

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Room Types Available

Classic Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This double room features a satellite TV, air conditioning and tea/coffee maker.SOME double rooms feature a balcony

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    Classic Cosy Double Room
  • Max 1 Adult
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    This double room features a private bathroom and an electric kettle and chocolate for guests. The unit offers 1 bed.

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    Superior Twin Room
  • Max 2 Adults
    •

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    The twin room offers an electric kettle, heating, as well as a private bathroom boasting a shower. This twin room features a flat-screen TV. The unit has 2 beds.

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    Superior King Room
  • Max 2 Adults
    •

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    The double room features an electric kettle, heating, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.

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    Junior Suite
  • Max 2 Adults
    •
  • 2 Photos available
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    The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a TV, a tea and coffee maker and heating. The unit has 2 beds.

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    Double Room - Disability Access
  • Max 2 Adults
    •

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    The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features heating and a TV. The unit has 1 bed.

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    Classic Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers heating and a TV. The unit offers 2 beds.

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    Standard Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The double room features heating, as well as a private bathroom boasting a shower. The unit has 2 beds.

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    Mercure Bournemouth Queens Hotel and Spa is featured in

    Guest Ratings For This Property

    6.9
    Based on 596 Reviews
    100% verified reviews

    Comfort

    7.45

    Cleanliness

    7.4

    Value For Money

    6.85

    Facilities

    7.11

    Reviewers Mention About Queens Hotel & Spa Bournemouth

    Guests praised the hot stone massage and afternoon tea at the spa, highlighting the friendly staff and good value for money. Another guest enjoyed a weekend stay, complimenting the delicious food and (Read More) helpful staff, although the room needed some maintenance. A couple who signed up for spa membership appreciated the facilities and staff attentiveness, recommending the hotel for its pool, sauna, and jacuzzi.

    Guest Reviews

    Tommy
    group
    10.0
    Exceptional
    Friendly helpful staff, clean room, modern room, really comfortable bed.
    Clean, modern, great value for money. Decent parking, cheap parking too. Inclusive spa use.
    Nothing to be honest. Everything was great.

    Published on 03 Jan 2024

    Anonymous
    young couple
    8.0
    Very good
    Lovely stay
    Nice room and lovely decor in lobby/restaurant and bar
    Bathroom was a bit tired, mould and odd tile.

    Published on 03 Jan 2024

    Lowther
    young couple
    7.0
    Good
    Comfortable and pleasant
    The hotel is a bit dated and dark sauna and jacuzzi a bit small but we used during our stay it could be doing with a freshen up with brighter paint
    It was ok

    Published on 03 Jan 2024

    Scott
    young couple
    1.0
    Bad
    Atrocious
    The only helpful person was a barmen called Antony
    Everything

    Published on 03 Jan 2024

    Jo
    family with young children
    6.0
    Pleasant
    A stylish, pleasant and comfortable stay for our post Xmas and New year, good location for main town.
    Very lovely interior design and style. Good to have a pool and sauna which was quiet and pleasant. Good food choices on the menu. Good price drinks and seemed like good entertainment for group tours. The cleaning staff and room attendants were hard working. Room had all you needed. It was quiet at night times. Good spaces to relax in and staff were friendly. Good that you could open a window in the room if needed, so didnt feel stuffy. Great location for town centre.
    The spa and swimming area a bit old and tired looking in places, but practical, and staff were lovely, good amount of towels available. Couldnt work the air conditioning/heater in room and hot water wasnt plentiful, but staff did try to help when asked. Bed was too soft for my liking.

    Published on 02 Jan 2024

    Racheal
    family with young children
    10.0
    Exceptional
    Beautiful hotel
    Beautiful rooms, amazing food, lovely bar area & amazing staff. Would highly recommend the spa it was great

    Published on 02 Jan 2024

    Racheal
    family with young children
    10.0
    Exceptional
    Amazing stay & will be returning for the 3rd time
    Beautiful rooms, absolutely amazing staff
    That we were not told there was Christmas parties but the staff could not do enough for us to change rooms

    Published on 02 Jan 2024

    Roxana
    young couple
    1.0
    Bad
    Not worth the stars and the money
    Just the Spa
    The heat didn't work, and in winter time when is cold outside I wasn't happy to stay in a cold room. We asked the reception 5 times to resolve the matter, she kept saying yes, but nothing sorted. In the evening we asked again but was not provided, until we got really upset. Kate was a bit rude to me and was not happy about that. In the end around 9pm we got a heater. So to stay in a 4 stars hotel with heater and the room didn't look great either

    Published on 02 Jan 2024

    Anonymous
    family with young children
    8.0
    Very good
    Our stay was ok not a best one just ok , we where out all day we went back to sleep so it was ok . But I definitely don
    Reception are nice warm welcome the staff was really friendly and helpful.
    Our room was nice but not cleaned properly and the room looked like was not finished. The bed looked like unfinished the bed doesnt have a bed throw on it no decorations pillows on it . The bed side cabinet was dirty and has a contactless on it used by the guest who occupies the room before our family, the bedside lamp was really dusting and sticky. The bed headboard had a white powdered sticky stuff on it looked a bit disgusting. The kettle was not cleaned out and inside was dirty . The room was really smelly like sweaty mess. The air conditioner made a noise not a peaceful sleep at all . I lifted up the bedsheet because I had itchy feelings and I found under the mattress topper some bed crumbs, chocolate paper and hair. We wasnt really happy with the cleaning to be honest.
    (Read More)

    Published on 01 Jan 2024

    Lily
    family with young children
    4.0
    Disappointing
    Average
    The pool area was very quiet
    The beds were uncomfortable, it was very noisy at night and the breakfast was very average

    Published on 01 Jan 2024

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    Top Facilities

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    All Facilities for Queens Hotel & Spa Bournemouth

    Category Facilities
    Activities Happy hour, Live sport events (broadcast), Themed dinner nights, Beach, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Emergency cord in bathroom, Entire unit wheelchair accessible.
    Bathroom Sauna, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Heated pool, Air conditioning, Heating, Clothes rack, Socket near the bed.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Dining table, Bar, Coffee house on site.
    Safety & security Fire extinguishers, CCTV in common areas, Carbon monoxide detector, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Dry cleaning.
    Services & Extras Towels, Key card access.
    Media & Technology TV, Flat-screen TV.
    Common areas Sun terrace, Garden.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Hot tub/Jacuzzi, Foot massage, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.
    Transport Airport shuttle, Accessible parking, Airport drop off, Airport pick up, Street parking.
    Outdoor & View Terrace.

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