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Renaissance Columbus Westerville-Polaris Hotel

Ranked 4 out of 48 best hotels in columbus

9.2
(240 reviews)

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King Room

  • Max 3 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

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    Queen Room

  • Max 4 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

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    Standard King Room

  • Max 3 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

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    King Suite

  • Max 3 Adults
    •

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    The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Standard King Room

  • Max 3 Adults
    •

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    View Deal
    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

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    Queen Room

  • Max 4 Adults
    •

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    View Deal
    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

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    King Room - Hearing Accessible

  • Max 3 Adults
    •

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    View Deal
    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.

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    Queen Room with Two Queen Beds - Hearing Accessible

  • Max 4 Adults
    •

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    View Deal
    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

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    All Facilities for Renaissance Columbus Westerville-Polaris Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Emergency cord in bathroom, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Heated pool, Air conditioning, Wardrobe or closet, Desk, Seating Area, Iron, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Refrigerator, Restaurant, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, Streaming service (like Netflix), Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Luggage storage.
    General Parking, Free parking, Parking on site.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Transport Accessible parking.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Outdoor & View Terrace, View.
    Shops Minimarket on site.

    Guest Ratings For This Property

    9.2
    Based on 240 Reviews
    100% verified reviews

    Comfort

    9.47

    Cleanliness

    9.45

    Value For Money

    8.91

    Facilities

    9.5

    Reviewers Mention About Renaissance Columbus Westerville-Polaris Hotel

    Overall, the reviews for the Renaissance Columbus Westerville-Polaris Hotel are mostly positive. Guests highly recommend the hotel for its convenient location, great service, and clean rooms. However (Read More), there are a few criticisms about the cleanliness of the rooms and common areas, as well as the quality of the food in the restaurant. On the positive side, guests appreciate the hotel's artistic details, member lounge, and outdoor patio. The staff is also praised for being friendly and accommodating.

    Guest Reviews

    Charity
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Everything was very clean and the staff was great!
    Nothing!!!

    Published on 03 Dec 2023

    Christi
    family with young children
    2.0
    Very poor
    Very poor
    There was human and looked like dog hair all the bed closet to the window. (609 was the room) There was something growing inside the the Crack of the blue night stand, with coffee or whatever splashed down the wall the blue night stand was on, and my son found a crumbled up napkin when trying to look out the window at the bottom of the bed. I paid $220 for that hotel I shouldn't have to pay for wifi nore should I have to pay a extra $50 "just incase" something breaks! Especially when the room wasn't cleaned properly.

    Published on 21 Nov 2023

    Christopher
    young couple
    10.0
    Exceptional
    We spent a wonderful weekend with our family.
    Room was great; breakfast was fantastic! Cocktails excellent
    Would have liked two bottles of water; one for each of us; glasses instead of plastic cups; and because we booked for two nights, two mornings worth of coffee.

    Published on 02 Oct 2023

    Susan
    solo traveller
    10.0
    Exceptional
    This beautiful hotel had a staff that made me feel at home when I first walked in.
    Room service was fast! I ordered two BIG pots of coffee with extra, extra cream, and sipped great coffee all morning. Perfect!
    I cannot think of a thing to complain about. Special thanks to Kim and front desk staff, and each staff member on the third floor. ALL were efficient and just very, very kind!

    Published on 26 Sep 2023

    Myrtle
    family with young children
    10.0
    Exceptional
    Exceptional
    Kim at front desk exceeded my expectation!! Awesome customer service!!

    Published on 25 Sep 2023

    Gary
    young couple
    8.0
    Very good
    Very good
    Didn't eat breakfast here.
    $4.00 for coffee and for Chai Latte

    Published on 14 Sep 2023

    Lisa
    family with young children
    4.0
    Disappointing
    Disappointing
    It was beautiful.
    Bed was very uncomfortable. Did not sleep at all.

    Published on 10 Sep 2023

    Ronald
    family with young children
    10.0
    Exceptional
    Couldn't have been happier
    Great service, well-appointed rooms, nice property,

    Published on 06 Sep 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Loved this place, newly weds booking a weekend getaway 10/10
    Room decor
    N/A

    Published on 04 Sep 2023

    Sally
    solo traveller
    9.0
    Superb
    Superb
    Location was great. Staff was so friendly and helpful

    Published on 21 Aug 2023

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